The Role Outline: Your Shift at a Glance

This is a true hybrid role that requires serious energy. One minute you are maintaining impeccable hygiene in the changing rooms and providing vigilant poolside lifeguarding, and the next you are switching gears to hype up our brand new padel courts. You will be the friendly face running sessions, building our local padel community, and ensuring the entire leisure club runs safely and smoothly.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

• We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You’ll Actually Be Doing

As our Leisure Assistant and Padel Activator, you are the engine of the shift. We trust you to handle:

• The Pool & Standards: Acting as a vigilant lifeguard to STA guidelines, responding instantly to emergencies, and taking absolute pride in deep cleaning the changing rooms and public areas so they are always spotless and compliant with COSHH regulations.

• The Padel Community: Championing our padel courts. You will welcome new players, handle session registrations, set up the correct equipment, and actively grow a vibrant, inclusive local padel community from the ground up.

• The Guest Experience: Being the ultimate go-to person on the floor. You will answer questions, guide members, report maintenance defects immediately, manage lost property, and ensure the entire club feels welcoming and safe.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across 35 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.

The Role Outline: Your Shift at a Glance

This is a true hybrid role that requires serious energy. One minute you are maintaining impeccable hygiene in the changing rooms and providing vigilant poolside lifeguarding, and the next you are switching gears to hype up our brand new padel courts. You will be the friendly face running sessions, building our local padel community, and ensuring the entire leisure club runs safely and smoothly.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

• We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You’ll Actually Be Doing

As our Leisure Assistant and Padel Activator, you are the engine of the shift. We trust you to handle:

• The Pool & Standards: Acting as a vigilant lifeguard to STA guidelines, responding instantly to emergencies, and taking absolute pride in deep cleaning the changing rooms and public areas so they are always spotless and compliant with COSHH regulations.

• The Padel Community: Championing our padel courts. You will welcome new players, handle session registrations, set up the correct equipment, and actively grow a vibrant, inclusive local padel community from the ground up.

• The Guest Experience: Being the ultimate go-to person on the floor. You will answer questions, guide members, report maintenance defects immediately, manage lost property, and ensure the entire club feels welcoming and safe.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across 35 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if we are a match.