The Role Outline: Your Shift at a Glance

As our Public Area Cleaner, you are the frontline defender of our hotel's reputation. You will take absolute ownership of the lobbies, corridors, and restrooms, delivering a spotless, welcoming environment that creates an immediate positive impression for every single guest who walks through the doors.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

• We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You’ll Actually Be Doing

As our Public Area Cleaner, you are the engine of the shift. We trust you to handle:

• The First Impression: Taking complete ownership of all public spaces, including lobbies, stairways, and restrooms. You will maintain exceptional cleanliness and quickly respond to ad hoc spillages or hazards so the hotel always looks immaculate.

• The Guest Experience: Acting as an approachable, friendly face for our guests. You will respond positively to requests with a "no problem" attitude, directly contributing to high mystery guest scores and the overall reputation of the building.

• The Smart Operation: Managing your trolley, chemicals, and equipment efficiently to minimise waste. You will work collaboratively with the wider housekeeping team and ensure full compliance with health, safety, and COSHH procedures without needing constant supervision.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across 35 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if our energies align.

The Role Outline: Your Shift at a Glance

As our Public Area Cleaner, you are the frontline defender of our hotel's reputation. You will take absolute ownership of the lobbies, corridors, and restrooms, delivering a spotless, welcoming environment that creates an immediate positive impression for every single guest who walks through the doors.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers. Previous experience is great, but your attitude and energy matter much more to us. If you are friendly, positive, love working with people, and enjoy being part of a busy team, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through four simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work everyday, with purpose.

• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.

• We Care: We care about our impact on guests, the community, and each other.

Your Shift: What You’ll Actually Be Doing

As our Public Area Cleaner, you are the engine of the shift. We trust you to handle:

• The First Impression: Taking complete ownership of all public spaces, including lobbies, stairways, and restrooms. You will maintain exceptional cleanliness and quickly respond to ad hoc spillages or hazards so the hotel always looks immaculate.

• The Guest Experience: Acting as an approachable, friendly face for our guests. You will respond positively to requests with a "no problem" attitude, directly contributing to high mystery guest scores and the overall reputation of the building.

• The Smart Operation: Managing your trolley, chemicals, and equipment efficiently to minimise waste. You will work collaboratively with the wider housekeeping team and ensure full compliance with health, safety, and COSHH procedures without needing constant supervision.

How We Succeed Together

We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your area and make decisions on the fly. We Empower & Elevate our people. If you want Room to Grow, we provide funded qualifications and internal moves. We constantly Innovate & Progress so we can Inspire Excellence and smash our targets together.

Selling Our Benefits

• Gym Membership: 2 x complimentary gym memberships at your home hotel.

• Hotel Stays: Hotel rooms from £20 across 35 hotels.

• Food & Drink: 50% off food and drink for you and up to 5 guests, plus 75% off Sunday dinner for up to 6 people.

• Friends & Family: 2 friends or family members get 25% off F&B, even when you are not there.

• Retail & Lifestyle: Hundreds of brand discounts via the Village app.

• Support: 24/7 Mental Health support via our Employee Assistance Programme.

Think You’ve Got the Right Energy?

We are not looking for perfect CVs, we are looking for great people. If you enjoy working as part of a team and love creating memorable experiences for guests, we want to hear from you. Bring your personality, your drive, and your ambition. Hit apply, tell us why you love working with people, and let's see if our energies align.