Our vision is to help more people have fun. It’s as simple as that. But a dream is only a dream without a plan, and ours is to grow Gravity until our name is synonymous with good times. Gravity is zero inhibitions. The power of play.

Our Values

• Commitment - We’re all in
• Joy – We’re full of fun
• Energy – We’re unstoppable
• Creativity – We’re building something special
• Discovery – We’re learning to fly

Summary of Position

You will be working across a number of different activities, including bowling and urban street golf, as well as the Funbox, which is our exciting mix of pure arcade nostalgia, with the latest innovations for fun-lovers and thrill-seekers alike!

You will ultimately be responsible for ensuring that every single guest, including children and adults, has THE BEST TIME EVER!  Obviously, there is a serious side to this too, which is just as important as the fun bit, as you will need to ensure the safety of our guests at all time.

Key Accountabilities

• Greet and assist customers upon their arrival at the venue. 
• Ensure all customers watch the relevant safety briefings for related Activities - if applicable.
  
• Ensure that customers and other members of staff are adhering to the Company’s Health and Safety policies for each activity.
• Coordinate the clearing of the activities of customers whose time has elapsed
• Ensure that all equipment and safety items are functioning properly on all activities and ensure that all walls, harnesses and safety items are functioning properly.
• Be compliant of all the relevant opening and closing checks.
• Attend to all injured visitors within your designated area and implement first aid as necessary.
• Ensure compliance with all organisational policies and procedures, including those for stock control and cash handling.
• Undertake training as required by the Company.

Key Performance Indicators

• Maintain positive informative conversations with our guests highlighting all activities.
• Following the correct steps to achieve the mystery customer report results.
• Achieving sales targets set by management.

Our vision is to help more people have fun. It’s as simple as that. But a dream is only a dream without a plan, and ours is to grow Gravity until our name is synonymous with good times. Gravity is zero inhibitions. The power of play.

Our Values

• Commitment - We’re all in
• Joy – We’re full of fun
• Energy – We’re unstoppable
• Creativity – We’re building something special
• Discovery – We’re learning to fly

Summary of Position

You will be working across a number of different activities, including bowling and urban street golf, as well as the Funbox, which is our exciting mix of pure arcade nostalgia, with the latest innovations for fun-lovers and thrill-seekers alike!

You will ultimately be responsible for ensuring that every single guest, including children and adults, has THE BEST TIME EVER!  Obviously, there is a serious side to this too, which is just as important as the fun bit, as you will need to ensure the safety of our guests at all time.

Key Accountabilities

• Greet and assist customers upon their arrival at the venue. 
• Ensure all customers watch the relevant safety briefings for related Activities - if applicable.
  
• Ensure that customers and other members of staff are adhering to the Company’s Health and Safety policies for each activity.
• Coordinate the clearing of the activities of customers whose time has elapsed
• Ensure that all equipment and safety items are functioning properly on all activities and ensure that all walls, harnesses and safety items are functioning properly.
• Be compliant of all the relevant opening and closing checks.
• Attend to all injured visitors within your designated area and implement first aid as necessary.
• Ensure compliance with all organisational policies and procedures, including those for stock control and cash handling.
• Undertake training as required by the Company.

Key Performance Indicators

• Maintain positive informative conversations with our guests highlighting all activities.
• Following the correct steps to achieve the mystery customer report results.
• Achieving sales targets set by management.