Share with friends
Accessibility
Assistant Manager
Waterloo Tap
Assistant Manager
Waterloo Tap
Part Time
Full Time
2
Years
Experience
£14 / Hour
Assistant Manager
Waterloo Tap
Part Time
Full Time
2
Years
Experience
£14 / Hour
Skills
Cleanliness
Strong Communication
Fast-Paced Experience
Fluent in English
Leadership
Beer Knowledge
+3
Description
Assistant Manager - Join Our Dynamic Pub Team!
At the Waterloo Tap, our success is built on the strength of our team. We pride ourselves on creating the perfect atmosphere for every customer who walks through our doors, and we're looking for a bright, hardworking, and reliable Assistant Manager to help us deliver exceptional service.
About the Role
As Assistant Manager, you will play a vital role in the day-to-day operations of the pub, supporting the General Manager, and leading the team to ensure smooth service and outstanding customer satisfaction. This is a hands-on role that requires strong leadership, excellent communication, and a proactive approach.
Key Responsibilities
- Lead, communicate with, and manage supervisors and bar staff during shifts to ensure a high standard of service and teamwork.
- Oversee dispense operations, being responsible for the quality and consistency of all pours.
- Regularly handle lifting of kegs (9 gallon, 30 litre, and 50 litre).
- Maintain a clean, safe, and welcoming environment for both customers and staff.
- Ensure compliance with licensing laws and health & safety regulations.
- Approve deliveries and manage stock upon arrival.
- Perform opening and closing duties, including cash handling and reconciliation.
- Be cellar and cask beer trained to maintain quality and standards to a high level.
- Be a key holder and stand in for the General Manager during their absence.
- Identify and resolve maintenance issues or escalate them to the General Manager.
- Adapt to customer needs by engaging with them and making informed recommendations.
- Demonstrate forward-thinking to ensure a smooth shift to the best of your ability and improve customer experiences.
What We're Looking For
- Proven experience in a fast-paced hospitality environment.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Passionate about customer service and creating a welcoming atmosphere.
- Knowledge and interest in keg and cask beer.
- Excellent communication and organisational skills.
- Personal license holder (or willingness to obtain one).
- Reliable, proactive, and task-orientated mindset.
- A friendly personality with a genuine enthusiasm for hospitality.
What We Offer
- A competitive hourly wage plus tronc, adding approximately £2 - £2.50+ per hour.
- Flexible working hours to suit your lifestyle.
- Employee discount.
- Opportunities for professional development and leadership growth in a fast-paced, supportive environment.
- You will be part of a vibrant team culture where your contribution truly matters.
Apply today if you're ready to step up and take the next step in your hospitality career, we'd love to hear from you.
Assistant Manager - Join Our Dynamic Pub Team!
At the Waterloo Tap, our success is built on the strength of our team. We pride ourselves on creating the perfect atmosphere for every customer who walks through our doors, and we're looking for a bright, hardworking, and reliable Assistant Manager to help us deliver exceptional service.
About the Role
As Assistant Manager, you will play a vital role in the day-to-day operations of the pub, supporting the General Manager, and leading the team to ensure smooth service and outstanding customer satisfaction. This is a hands-on role that requires strong leadership, excellent communication, and a proactive approach.
Key Responsibilities
- Lead, communicate with, and manage supervisors and bar staff during shifts to ensure a high standard of service and teamwork.
- Oversee dispense operations, being responsible for the quality and consistency of all pours.
- Regularly handle lifting of kegs (9 gallon, 30 litre, and 50 litre).
- Maintain a clean, safe, and welcoming environment for both customers and staff.
- Ensure compliance with licensing laws and health & safety regulations.
- Approve deliveries and manage stock upon arrival.
- Perform opening and closing duties, including cash handling and reconciliation.
- Be cellar and cask beer trained to maintain quality and standards to a high level.
- Be a key holder and stand in for the General Manager during their absence.
- Identify and resolve maintenance issues or escalate them to the General Manager.
- Adapt to customer needs by engaging with them and making informed recommendations.
- Demonstrate forward-thinking to ensure a smooth shift to the best of your ability and improve customer experiences.
What We're Looking For
- Proven experience in a fast-paced hospitality environment.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Passionate about customer service and creating a welcoming atmosphere.
- Knowledge and interest in keg and cask beer.
- Excellent communication and organisational skills.
- Personal license holder (or willingness to obtain one).
- Reliable, proactive, and task-orientated mindset.
- A friendly personality with a genuine enthusiasm for hospitality.
What We Offer
- A competitive hourly wage plus tronc, adding approximately £2 - £2.50+ per hour.
- Flexible working hours to suit your lifestyle.
- Employee discount.
- Opportunities for professional development and leadership growth in a fast-paced, supportive environment.
- You will be part of a vibrant team culture where your contribution truly matters.
Apply today if you're ready to step up and take the next step in your hospitality career, we'd love to hear from you.
Assistant Manager
Part Time
Full Time
2
Years
Experience
£14 / Hour
Skills
Cleanliness
Strong Communication
Fast-Paced Experience
Fluent in English
Leadership
Beer Knowledge
+{{skillsLength}}
Sutton Walk, South Bank, London SE1, UK