The Wave, Bristol, are recruiting Front of House Team Members for our 2025 season!

As a Front of House Team Member, you will be part of a successful & growing business that delivers fantastic food, gives an amazing customer experience and is always safe, secure & legal. Working as a team and reporting to the F&B manager, you will achieve this by helping throughout the department. Providing our visitors with an enjoyable and memorable time at The Wave’s clubhouse and providing the support behind the scenes to help bring our products to the customers.

To learn more about the role of a Front of House Team Member, have a look at our video where current Wavemakers detail what they get up to day-to-day!

https://www.thewave.com/work-with-us/working-at-the-wave/ 

Our Front of House Team Members:

• Provide a welcoming atmosphere for visitors
• Use the till system to take food and drink orders
• Open & close the department, ensuring the department is ready for a successful and busy day
• Have a comprehensive knowledge of our menu, being confident to make credible recommendations to our visitors
• Identify and act on opportunities to make recommendations from the menu, to increase sales
• Comply with legal and company health and safety standards, policies and procedures 
• Use your position as a platform to inform and engage our visitors about all our experiences and offerings at The Wave
• Help your team by working in the different departments of the café, as and when necessary, from the bar to the back of house
• Contribute towards a culture of amazing service through great teamwork and communication between all areas of the F&B function
• Follow all cleaning procedures and use your initiative to complete regular cleaning tasks

Why join The Wave?

Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment they tend to do the right thing, naturally. That’s the basis of how we work. We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities. We respect and care for each other and ourselves, supporting each other because people matter.

• Paid breaks
• 30 days of paid holiday (inclusive of bank hols) 
• Opportunities to earn more through team incentive schemes
• Free staff surfs
• Pension
• Staff discounts on retail of up 20%
• Up to 75% off your surf bookings 
• Up to 40% off your food and beverage items while on shift 
• Up to 25% off our accommodation 
• The chance to work with a great team

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments, please let us know.

Recruiting for diversity is not simply a tick box exercise for The Wave. We are an Equal Opportunities employer, committed to building a diverse and inclusive work place.

Even if you don’t meet every single requirement outlined in the job description, we would still like to hear from you. The right attitude is as powerful as experience for many of the roles we recruit for.

The Wave, Bristol, are recruiting Front of House Team Members for our 2025 season!

As a Front of House Team Member, you will be part of a successful & growing business that delivers fantastic food, gives an amazing customer experience and is always safe, secure & legal. Working as a team and reporting to the F&B manager, you will achieve this by helping throughout the department. Providing our visitors with an enjoyable and memorable time at The Wave’s clubhouse and providing the support behind the scenes to help bring our products to the customers.

To learn more about the role of a Front of House Team Member, have a look at our video where current Wavemakers detail what they get up to day-to-day!

https://www.thewave.com/work-with-us/working-at-the-wave/ 

Our Front of House Team Members:

• Provide a welcoming atmosphere for visitors
• Use the till system to take food and drink orders
• Open & close the department, ensuring the department is ready for a successful and busy day
• Have a comprehensive knowledge of our menu, being confident to make credible recommendations to our visitors
• Identify and act on opportunities to make recommendations from the menu, to increase sales
• Comply with legal and company health and safety standards, policies and procedures 
• Use your position as a platform to inform and engage our visitors about all our experiences and offerings at The Wave
• Help your team by working in the different departments of the café, as and when necessary, from the bar to the back of house
• Contribute towards a culture of amazing service through great teamwork and communication between all areas of the F&B function
• Follow all cleaning procedures and use your initiative to complete regular cleaning tasks

Why join The Wave?

Our values as a business are the same as those we have as people. And they’re very simple. We know that when people are happy in themselves, connected to a community and caring for their environment they tend to do the right thing, naturally. That’s the basis of how we work. We are adventurous, we are bold in our learning, adapt to change positively, face challenges together and explore new opportunities. We respect and care for each other and ourselves, supporting each other because people matter.

• Paid breaks
• 30 days of paid holiday (inclusive of bank hols) 
• Opportunities to earn more through team incentive schemes
• Free staff surfs
• Pension
• Staff discounts on retail of up 20%
• Up to 75% off your surf bookings 
• Up to 40% off your food and beverage items while on shift 
• Up to 25% off our accommodation 
• The chance to work with a great team

We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments, please let us know.

Recruiting for diversity is not simply a tick box exercise for The Wave. We are an Equal Opportunities employer, committed to building a diverse and inclusive work place.

Even if you don’t meet every single requirement outlined in the job description, we would still like to hear from you. The right attitude is as powerful as experience for many of the roles we recruit for.