Weekend Spa Host – The Relais Cooden Beach & Spa

Come and join our fantastic Spa Team at The Relais Cooden Beach. We're more than just a hotel and Spa , we're a place where people come to unwind, celebrate and make lasting memories.

As part of The Relais Retreats, you'll join a passionate team that believes in genuine hospitality, supporting one another and creating exceptional experiences for every guest.

What’s in it for you?

·       Hourly rate up to £12.71ph + retails commission, service charge and paid breaks

·       28 days holiday (prorate) to relax and recharge

·       Meals while you’re on duty

·       Cycle to work scheme and retail benefits

·       Fun team socials

·       Uniform provided

·       Fabulous discounts across our hotel collection

·       Workplace pension

What You'll Be Doing

No two days are quite the same, but you'll spend your weekends:

Welcoming Our Guests

• Greeting every guest with a genuine, friendly welcome.
• Checking guests in for treatments and spa experiences.
• Showing guests around our beautiful spa facilities, including the beachfront spa area.
• Helping guests settle in and ensuring they have everything they need for a relaxing visit.
• Answering questions about treatments, facilities and memberships.

Keeping Things Running Smoothly

• Answering telephone calls professionally and confidently.
• Managing spa bookings and updating appointments using our computer booking system.
• Responding to guest enquiries and helping guests find the perfect spa experience.
• Processing payments and maintaining accurate booking records.

Creating a Beautiful Environment

• Keeping the reception and spa lounge areas clean, tidy and welcoming throughout the day.
• Ensuring refreshments, towels, robes and amenities are well stocked.
• Helping maintain the presentation of the beachfront spa facilities.
• Reporting any maintenance or housekeeping issues promptly.

Working Together

• Supporting our Spa Therapists and wider hotel team to deliver exceptional guest experiences.
• Attending team briefings and contributing positively to the department.
• Being flexible and happy to help wherever needed.

What We're Looking For

You'll be someone who:

• Loves making people feel welcome.
• Has a naturally positive, friendly personality.
• Enjoys delivering outstanding customer service.
• Is confident answering the telephone and speaking with guests.
• Is comfortable using computers and booking systems.
• Has excellent organisational skills and great attention to detail.
• Can stay calm and organised during busy periods.
• Takes pride in creating beautiful, welcoming spaces.
• Works well independently and as part of a team.

Previous experience in hospitality, a spa, leisure or hotel environment is an advantage, but your attitude and personality are just as important to us.

Hours

This is a part-time weekend role, with shifts worked on Saturdays, Sundays and Bank Holidays as required.

Ready to Join Us?

If you enjoy creating memorable guest experiences, thrive in a people-focused environment and want to be part of something special, we'd love to welcome you to our Spa team at The Relais Cooden Beach.

*Please ensure you have Right to Work status.

Weekend Spa Host – The Relais Cooden Beach & Spa

Come and join our fantastic Spa Team at The Relais Cooden Beach. We're more than just a hotel and Spa , we're a place where people come to unwind, celebrate and make lasting memories.

As part of The Relais Retreats, you'll join a passionate team that believes in genuine hospitality, supporting one another and creating exceptional experiences for every guest.

What’s in it for you?

·       Hourly rate up to £12.71ph + retails commission, service charge and paid breaks

·       28 days holiday (prorate) to relax and recharge

·       Meals while you’re on duty

·       Cycle to work scheme and retail benefits

·       Fun team socials

·       Uniform provided

·       Fabulous discounts across our hotel collection

·       Workplace pension

What You'll Be Doing

No two days are quite the same, but you'll spend your weekends:

Welcoming Our Guests

• Greeting every guest with a genuine, friendly welcome.
• Checking guests in for treatments and spa experiences.
• Showing guests around our beautiful spa facilities, including the beachfront spa area.
• Helping guests settle in and ensuring they have everything they need for a relaxing visit.
• Answering questions about treatments, facilities and memberships.

Keeping Things Running Smoothly

• Answering telephone calls professionally and confidently.
• Managing spa bookings and updating appointments using our computer booking system.
• Responding to guest enquiries and helping guests find the perfect spa experience.
• Processing payments and maintaining accurate booking records.

Creating a Beautiful Environment

• Keeping the reception and spa lounge areas clean, tidy and welcoming throughout the day.
• Ensuring refreshments, towels, robes and amenities are well stocked.
• Helping maintain the presentation of the beachfront spa facilities.
• Reporting any maintenance or housekeeping issues promptly.

Working Together

• Supporting our Spa Therapists and wider hotel team to deliver exceptional guest experiences.
• Attending team briefings and contributing positively to the department.
• Being flexible and happy to help wherever needed.

What We're Looking For

You'll be someone who:

• Loves making people feel welcome.
• Has a naturally positive, friendly personality.
• Enjoys delivering outstanding customer service.
• Is confident answering the telephone and speaking with guests.
• Is comfortable using computers and booking systems.
• Has excellent organisational skills and great attention to detail.
• Can stay calm and organised during busy periods.
• Takes pride in creating beautiful, welcoming spaces.
• Works well independently and as part of a team.

Previous experience in hospitality, a spa, leisure or hotel environment is an advantage, but your attitude and personality are just as important to us.

Hours

This is a part-time weekend role, with shifts worked on Saturdays, Sundays and Bank Holidays as required.

Ready to Join Us?

If you enjoy creating memorable guest experiences, thrive in a people-focused environment and want to be part of something special, we'd love to welcome you to our Spa team at The Relais Cooden Beach.

*Please ensure you have Right to Work status.