Overview: The Project Manager – International Technology drives the delivery of regional technology initiatives to support restaurant ops, digital platforms & enterprise strategy.

Project Delivery & Execution

•           Lead the end-to-end management of technology projects across Europe, by planning through implementation and post-launch evaluation.

•           Reports directly to the Head of Technology, ensures projects are executed on time and on budget.

•           Develop detailed project plans, schedules, budgets, and resource allocations.

•           Coordinate cross-functional stakeholders including IT, Operations, Digital, Marketing & Finance.

Technology Implementation

•           Oversee deployment of restaurant and enterprise technology systems including POS, CRM, loyalty, digital ordering, and back-of-house platforms.

•           Ensure seamless technology rollout for new restaurant openings and market expansions.

•           Support technology lifecycle management, ensuring stability, scalability, and compliance.

•           Partner with vendors and internal support teams to deliver high-quality implementation and training.

Team & Culture

•           Ensure all project activities adhere to corporate governance, cybersecurity, and GDPR compliance standards.

•           Manage change control processes, documentation, and post-implementation reviews.

•           Contribute to continuous improvement of project delivery methodologies and tools.

•           Track and report progress against KPIs and communicate status to senior leadership.

Stakeholder Management & Collaboration

•           Build strong relationships with business partners, franchisees, and regional teams to align technology solutions with operational needs.

•           Act as the primary liaison between European project teams and global technology functions.

•           Support vendor evaluation and contract management in collaboration with procurement and legal teams.

Qualifications

·       Bachelor’s degree in IT, Business, or related field is preferred.

·       PMP or Agile certification preferred.

·       7+ years of experience in project or program management, preferably within restaurants, or hospitality technology environments.

·       Proven success delivering multi-market technology projects across the UK.

·       Strong understanding of PM methodologies (Agile, Waterfall, or hybrid).

·       Familiarity with data privacy, cybersecurity, and GDPR compliance.

·       Demonstrated ability to lead cross-functional teams and vendor partners.

·       Excellent communication, organizational, and stakeholder management skills.

Overview: The Project Manager – International Technology drives the delivery of regional technology initiatives to support restaurant ops, digital platforms & enterprise strategy.

Project Delivery & Execution

•           Lead the end-to-end management of technology projects across Europe, by planning through implementation and post-launch evaluation.

•           Reports directly to the Head of Technology, ensures projects are executed on time and on budget.

•           Develop detailed project plans, schedules, budgets, and resource allocations.

•           Coordinate cross-functional stakeholders including IT, Operations, Digital, Marketing & Finance.

Technology Implementation

•           Oversee deployment of restaurant and enterprise technology systems including POS, CRM, loyalty, digital ordering, and back-of-house platforms.

•           Ensure seamless technology rollout for new restaurant openings and market expansions.

•           Support technology lifecycle management, ensuring stability, scalability, and compliance.

•           Partner with vendors and internal support teams to deliver high-quality implementation and training.

Team & Culture

•           Ensure all project activities adhere to corporate governance, cybersecurity, and GDPR compliance standards.

•           Manage change control processes, documentation, and post-implementation reviews.

•           Contribute to continuous improvement of project delivery methodologies and tools.

•           Track and report progress against KPIs and communicate status to senior leadership.

Stakeholder Management & Collaboration

•           Build strong relationships with business partners, franchisees, and regional teams to align technology solutions with operational needs.

•           Act as the primary liaison between European project teams and global technology functions.

•           Support vendor evaluation and contract management in collaboration with procurement and legal teams.

Qualifications

·       Bachelor’s degree in IT, Business, or related field is preferred.

·       PMP or Agile certification preferred.

·       7+ years of experience in project or program management, preferably within restaurants, or hospitality technology environments.

·       Proven success delivering multi-market technology projects across the UK.

·       Strong understanding of PM methodologies (Agile, Waterfall, or hybrid).

·       Familiarity with data privacy, cybersecurity, and GDPR compliance.

·       Demonstrated ability to lead cross-functional teams and vendor partners.

·       Excellent communication, organizational, and stakeholder management skills.