Are you a badass who likes to
work with other badasses? At Whiskey Cake our team members (aka badasses) are
gregarious and extraverted, with an invigorating impact on people. Skillful
with the emotional aspects of the guest experience, our best team members connect
with their guests more than just the specific details of the menus and leverage
this information to deliver hospitality efficiently & quickly. Some may say
they're in the restaurant business, at Whiskey Cake we are in the people
business.
BENEFITS:
- Medical
Insurance benefits available for hourly workers who average 30 hour per
week within 90 days of hiring or average 30 hours per week at the
next open enrollment.
- 401k
available after 1 year (12-month period with 1,000 hours of service) and
must be 21 years or older.
- Multiple
pathways for growth and development with encouraged opportunity to be
promoted into Management.
Qualifications:
- Fun, energetic, and work with a genuine care for the guest experience
- Prior restaurant experiences is desired, but not required.
- High School
diploma or equivalent
- Must be able
to read, write, and speak English
- Stand for
long periods of time & be able to lift a minimum of 50 lbs
- OpenTable
experience is a plus
Responsibilities
- Interact
with all guests and co-workers in a professional, hospitable, and friendly
manner.
- Arrive on
time for scheduled shifts, ready to work. Proper uniform should be worn at
all times including dress, make up, hair, and jewelry.
- Properly
accept and book reservations. When there is not the guests’ desired time
available, offering an alternative time slot or option to ensure the guest
joins us.
- Calculate,
note, and quote accurate wait times. When the wait is extensive, being
sure to offer the bar for cocktails and appetizers before heading to the
table for dinner.
- Keep floors,
entry, and aisle ways clean and free of debris.
- Assist in
bussing tables, when we are on a wait or in need of a table immediately.
- Provide
guest “right of way” and assist guests needing directions around the
restaurant.
- Genuinely
thank all departing guests for dining with us and welcome all guests
joining us.
- Be familiar
with all restaurant information to be able to answer any guest questions
or address any concerns.
- Answer all
phone calls and fulfill any guest needs; be able to place calls on hold
when needed or direct the call to the proper department; communicate any
important information to the managers on duty.
Whiskey Cake is your neighborhood joint for craft cocktails and farm-fresh comfort food. From our mesquite wood-grilled plates to fresh greens and famous desserts, all of our hand-crafted dishes are served up with simple, honest flavors in a rustic, local atmosphere.