About the job

We’re looking for an experienced Ecommerce Manager to build our brand and online sales.

We’re the world’s first prison-based coffee company, on a mission to reduce reoffending rates by creating employment opportunities for prison leavers. You’ll be responsible for growing our online presence with a focus on our specialty coffee, roasted inside HMP The Mount.

We are relaunching our website and CRM and are looking for a multi-skilled Ecommerce professional with a ‘start-up’ attitude. In this role you will take our website, email marketing strategy and paid digital advertising to the next level. This role will best suit someone with website management, UX, digital marketing and product merchandising experience, with a curiosity for digging into the data and analysing customer behaviour. This role will report into our Sales & Operations Director and be based in our Kings Cross HQ.

As a design-led, premium brand, valuing our appearance and perception is something we take very seriously in everything you do.

What you’ll be doing:

• Assisting on the redesign and rebuild of our website on Shopify to best showcase the Redemption brand and deliver a seamless purchase experience for our customers

• Traffic, conversion and customer data analysis for monthly reporting

• Developing and owning the E-commerce strategy to drive revenue growth and profit.

• Owning and iterating the email marketing calendar to deliver brilliant and varied content

• Building a paid digital marketing strategy which includes paid social and SEO 

What you’ll need to show:

• A degree or equivalent (desirable)

• At least 3 years experience in a similar role

• A proven track record of getting results whilst scaling

• Website development experience

• Confidence across data analysis platforms including Google Analytics

• Digital marketing experience; SEO and PPC

• Experience managing email marketing campaigns with A/B testing and insight analysis

About the job

We’re looking for an experienced Ecommerce Manager to build our brand and online sales.

We’re the world’s first prison-based coffee company, on a mission to reduce reoffending rates by creating employment opportunities for prison leavers. You’ll be responsible for growing our online presence with a focus on our specialty coffee, roasted inside HMP The Mount.

We are relaunching our website and CRM and are looking for a multi-skilled Ecommerce professional with a ‘start-up’ attitude. In this role you will take our website, email marketing strategy and paid digital advertising to the next level. This role will best suit someone with website management, UX, digital marketing and product merchandising experience, with a curiosity for digging into the data and analysing customer behaviour. This role will report into our Sales & Operations Director and be based in our Kings Cross HQ.

As a design-led, premium brand, valuing our appearance and perception is something we take very seriously in everything you do.

What you’ll be doing:

• Assisting on the redesign and rebuild of our website on Shopify to best showcase the Redemption brand and deliver a seamless purchase experience for our customers

• Traffic, conversion and customer data analysis for monthly reporting

• Developing and owning the E-commerce strategy to drive revenue growth and profit.

• Owning and iterating the email marketing calendar to deliver brilliant and varied content

• Building a paid digital marketing strategy which includes paid social and SEO 

What you’ll need to show:

• A degree or equivalent (desirable)

• At least 3 years experience in a similar role

• A proven track record of getting results whilst scaling

• Website development experience

• Confidence across data analysis platforms including Google Analytics

• Digital marketing experience; SEO and PPC

• Experience managing email marketing campaigns with A/B testing and insight analysis