Spa Guest Services Assistant

An excellent opportunity has arisen to join our Fabulous Y Spa Team as a Spa Guest Services Assistant. You’ll be working closely with Drift Inn Guest Services and Bistro Team to ensure guests have a positive and memorable spa experience.

The spa is open Monday to Sunday and team hours are earliest 8.30 am and latest 9.00pm on a rota basis.

The role is 20 hours a week mostly evenings and weekends, working flexibly on any day of the week over 4 days. 

About this role…

A Spa Guest Services Assistant is looking after every aspect of the guest Journey at Y Spa; we are a volume business and can have 50 guests per session so organisation and attention to detail are key.

This includes

• Fully opening and closing the spa safely completing all legal paperwork
• Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry, first on seen at accidents
• Linen management, ordering, counting, bringing clean in, removing soiled linen
• Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden
• Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space 
• Deep cleaning on close up
• Liaising with the Duty Manage in the Drift Inn with any challenges

What we’re looking for…

• A smile! Someone who is a people person and team player.
• A natural communicator, someone who wants to be helpful.
• Flexibility to work on a rota basis across seven days a week.
• Accountable and organised. 

Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.

Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:

• Christmas Day and Boxing Day Off
• 3 Team Member Parties a year- Spring, Summer and Winter
• Apprenticeships - the opportunity to learn and earn at the same time
• Team Member Discount on golf, food, drink, bedrooms
• Team Member Referral Scheme worth £300
• Free Meal Whilst at Work
• Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
• Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party

We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employee

An excellent opportunity has arisen to join our Fabulous Y Spa Team as a Spa Guest Services Assistant. You’ll be working closely with Drift Inn Guest Services and Bistro Team to ensure guests have a positive and memorable spa experience.

The spa is open Monday to Sunday and team hours are earliest 8.30 am and latest 9.00pm on a rota basis.

The role is 20 hours a week mostly evenings and weekends, working flexibly on any day of the week over 4 days. 

About this role…

A Spa Guest Services Assistant is looking after every aspect of the guest Journey at Y Spa; we are a volume business and can have 50 guests per session so organisation and attention to detail are key.

This includes

• Fully opening and closing the spa safely completing all legal paperwork
• Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry, first on seen at accidents
• Linen management, ordering, counting, bringing clean in, removing soiled linen
• Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden
• Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space 
• Deep cleaning on close up
• Liaising with the Duty Manage in the Drift Inn with any challenges

What we’re looking for…

• A smile! Someone who is a people person and team player.
• A natural communicator, someone who wants to be helpful.
• Flexibility to work on a rota basis across seven days a week.
• Accountable and organised. 

Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work.

Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:

• Christmas Day and Boxing Day Off
• 3 Team Member Parties a year- Spring, Summer and Winter
• Apprenticeships - the opportunity to learn and earn at the same time
• Team Member Discount on golf, food, drink, bedrooms
• Team Member Referral Scheme worth £300
• Free Meal Whilst at Work
• Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
• Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party

We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employee