Description
The purpose of a Residential Experience Coordinator is to serve as the point of contact for the Rental Home Program client to which they are assigned. The team is the face of Yellowstone Club Residential Services, bespoke, engaging, anticipatory, and ensuring that their contribution to our overall guest experience meet Yellowstone Club Standards.
• Deliver a flawless and memorable experience for each Yellowstone Member and guest staying in one of the Club’s rental homes,
chalets, cabins, or condos.
• Oversee rental home preparations and inspections, and provide a warm and thorough welcome and orientation of each home
upon the Member or guest’s arrival
• Provide personalized and anticipatory guest service throughout the Member or guest’s stay, including responding to general
service requests, resolving guest service issues, and taking ownership of each and every Member and guest experience within the
rental program
• Complete thorough post-stay home inspections, ensuring all rental and owner items are accounted for
The purpose of a Residential Experience Coordinator is to serve as the point of contact for the Rental Home Program client to which they are assigned. The team is the face of Yellowstone Club Residential Services, bespoke, engaging, anticipatory, and ensuring that their contribution to our overall guest experience meet Yellowstone Club Standards.
• Deliver a flawless and memorable experience for each Yellowstone Member and guest staying in one of the Club’s rental homes,
chalets, cabins, or condos.
• Oversee rental home preparations and inspections, and provide a warm and thorough welcome and orientation of each home
upon the Member or guest’s arrival
• Provide personalized and anticipatory guest service throughout the Member or guest’s stay, including responding to general
service requests, resolving guest service issues, and taking ownership of each and every Member and guest experience within the
rental program
• Complete thorough post-stay home inspections, ensuring all rental and owner items are accounted for
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