The purpose of the Golf Retail Associate is to assist in providing product knowledge and sales support to Members and guest with Yellowstone Club’s standards and expectations.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Utilize the elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of the merchandise.
• Provide the highest level of customer service.
• Keep selling floor and merchandise neat, organized and stocked.
• Assist in the maintenance of all inventories in the stockroom and on the selling floor.
• Properly execute all relevant register functions.
• Assist will requests for tee times and reservations.
• Ensure merchandise is neat, clean and pressed for presentation in the Golf Shop to the Club’s standards.

Other Duties and Responsibilities
• Assist in preparing attractive and creative in-store displays and visual merchandising.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Handle Member and guest questions, complaints, and issues.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education Required:
High school diploma, GED or vocational training or job-related course work; One to two years’ experience in customer service; Strong verbal/written communication, interpersonal, and analytical skills; Previous cash handling experience; Ability to interact and maintain positive relationships with Members, guests, co-workers, and management.

Experience/Education Preferred:
Experience in the golf industry.

The purpose of the Golf Retail Associate is to assist in providing product knowledge and sales support to Members and guest with Yellowstone Club’s standards and expectations.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Utilize the elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of the merchandise.
• Provide the highest level of customer service.
• Keep selling floor and merchandise neat, organized and stocked.
• Assist in the maintenance of all inventories in the stockroom and on the selling floor.
• Properly execute all relevant register functions.
• Assist will requests for tee times and reservations.
• Ensure merchandise is neat, clean and pressed for presentation in the Golf Shop to the Club’s standards.

Other Duties and Responsibilities
• Assist in preparing attractive and creative in-store displays and visual merchandising.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Handle Member and guest questions, complaints, and issues.
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
• Meet departmental productivity, organization, punctuality/attendance and consistency standards.
• Maintain a positive and respectful attitude.
• Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times.
• Maintain privacy of our Members at all time.
• Maintain a clean and neat appearance at all times.
• Communicate regularly and effectively with all employees, supervisors, managers and directors.
• Perform work in a safe and high quality manner.
• Project a favorable image of Yellowstone Club to Members and guests at all times.
• Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
• Nothing in this job description restricts management’s right to assign or reassign duties, work hours and/or responsibilities for this job at any time.

Experience/Education Required:
High school diploma, GED or vocational training or job-related course work; One to two years’ experience in customer service; Strong verbal/written communication, interpersonal, and analytical skills; Previous cash handling experience; Ability to interact and maintain positive relationships with Members, guests, co-workers, and management.

Experience/Education Preferred:
Experience in the golf industry.