Outdoor Pursuits Reservations Coordinator - Winter 21/22

The purpose of the Reservations Coordinator is to assist, provide information, and book Outdoor Pursuits activity inquiries from Members and guests through all forms of communication.

• Field activity questions through phone calls, emails, texts, and drop-ins.
• Process reservations by phone, email, text, and drop-in.
• Receive, relay, and confirm all Outdoor Pursuits and off-property activity reservations.
• Work closely with Outdoor Pursuits Managers/Supervisors and other departments on providing effective communication,
planning, and organization to ensure all activity needs are met.
• Promote Outdoor Pursuits activities to Members and guests.
• Maintain knowledge of services and activities. Know the status, rates, and benefits of all services.
• Communicate reservations to necessary departments.
• Perform opening and closing duties as necessary.
• Be the initial point of contact of all Outdoor Pursuits inquiries and activities reservations.
• Manage daily reservation system from inquiry to confirmation, including alterations to itineraries.

The purpose of the Reservations Coordinator is to assist, provide information, and book Outdoor Pursuits activity inquiries from Members and guests through all forms of communication.

• Field activity questions through phone calls, emails, texts, and drop-ins.
• Process reservations by phone, email, text, and drop-in.
• Receive, relay, and confirm all Outdoor Pursuits and off-property activity reservations.
• Work closely with Outdoor Pursuits Managers/Supervisors and other departments on providing effective communication,
planning, and organization to ensure all activity needs are met.
• Promote Outdoor Pursuits activities to Members and guests.
• Maintain knowledge of services and activities. Know the status, rates, and benefits of all services.
• Communicate reservations to necessary departments.
• Perform opening and closing duties as necessary.
• Be the initial point of contact of all Outdoor Pursuits inquiries and activities reservations.
• Manage daily reservation system from inquiry to confirmation, including alterations to itineraries.