Retail Sales Associate - Summer 2021

The purpose of the Retail Sales Associate is to assist in providing production knowledge and sales support to Members and guest with Yellowstone Club’s retail standards and expectations.

• Provide accurate and timely information regarding retail shop and services.
• Utilize the elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of the merchandise.
• Provide the highest level of customer service.
• Keep selling floor and merchandise neat, organized and stocked.
• Assist in the maintenance of all inventories in the stockroom and on the selling floor.
• Properly execute all relevant register functions.
• Ensure merchandise is neat, clean and pressed for presentation in the Retail Shop to the Club’s standards.
• Assist in preparing attractive and creative in-store displays and visual merchandising.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Handle Member and guest questions, complaints, and issues.
• Charge the appropriate Member account for items purchased.
• Interface with other departments in order to meet Member, guest, and prospective Member requests.
• Answer Member, guest, prospect, and interdepartmental inquiries by telephone, facsimile, email and mail.
• Provide a positive atmosphere in the retail shop for Members, guests, and employees.
• Understand and communicate the rental equipment packages and features to ensure the best match, ensuring all equipment is
returned efficiently and properly in the rental system.

The purpose of the Retail Sales Associate is to assist in providing production knowledge and sales support to Members and guest with Yellowstone Club’s retail standards and expectations.

• Provide accurate and timely information regarding retail shop and services.
• Utilize the elevated levels of sales and service to maximize sales performance.
• Demonstrate an in-depth knowledge of the merchandise.
• Provide the highest level of customer service.
• Keep selling floor and merchandise neat, organized and stocked.
• Assist in the maintenance of all inventories in the stockroom and on the selling floor.
• Properly execute all relevant register functions.
• Ensure merchandise is neat, clean and pressed for presentation in the Retail Shop to the Club’s standards.
• Assist in preparing attractive and creative in-store displays and visual merchandising.
• Utilize information technology to record sales figures, for data analysis and forward planning.
• Handle Member and guest questions, complaints, and issues.
• Charge the appropriate Member account for items purchased.
• Interface with other departments in order to meet Member, guest, and prospective Member requests.
• Answer Member, guest, prospect, and interdepartmental inquiries by telephone, facsimile, email and mail.
• Provide a positive atmosphere in the retail shop for Members, guests, and employees.
• Understand and communicate the rental equipment packages and features to ensure the best match, ensuring all equipment is
returned efficiently and properly in the rental system.