POSITION PURPOSE:

Serve guests in a quick, efficient, friendly and professional manner that meets or exceeds guest’s expectations. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.  
• Listen and respond to inquiries using a positive, clear speaking voice. 
• Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference.
• Able to safely transport hot and liquid items to and from the bar and kitchen areas.      
• Maintain a clean Dining Room area.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Manager of the problem and how it was resolved.

POSITION PURPOSE:

Serve guests in a quick, efficient, friendly and professional manner that meets or exceeds guest’s expectations. 

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Take orders and serve food and beverage items to customers in a timely, enthusiastic and professional manner.  
• Listen and respond to inquiries using a positive, clear speaking voice. 
• Maintain an extensive knowledge of the menu and offer suggestions of dishes in accordance to the guest’s preference.
• Able to safely transport hot and liquid items to and from the bar and kitchen areas.      
• Maintain a clean Dining Room area.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Able to ascertain a guest’s satisfaction and handle any problems which may arise and informing a Manager of the problem and how it was resolved.