As a Head Receptionist at Zuma, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Zuma and create exceptional first impressions! 

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Mykonos, a first-of-its-kind lifestyle destination. Featuring a sleek infinity-pool, lounge, restaurant and resident DJs, our vibrant seasonal location is a dynamic lifestyle concept that captures the essence of contemporary dining and entertainment making it the dining destination in Mykonos.

Life at Zuma

Joining Zuma means becoming part of an inclusive global community that lives by three core values:
Honor the Mastery - we celebrate every detail, always striving for perfection– putting pride into everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do 

Main Duties
Your key responsibilities will include:

• Lead and inspire the reception team, setting the tone for high standards and vibrant service
  
• Manage reservations efficiently, optimizing table occupancy while maintaining guest satisfaction
  
• Handle guest feedback and inquiries with confidence and professionalism
  
• Maintain accurate records of reservations and payments to keep operations smooth
  
• Train, mentor, and motivate the reception team to deliver consistent, top-tier service
  
• Collaborate with other departments to ensure a flawless, coordinated guest experience
  

What We Look For
Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a head receptionist in a luxury high-volume restaurant
• An approachable, motivational leader who thrives in nurturing team talent
• Adept at handling reservations, guest inquiries, and managing peak service times with ease

 
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.  

As part of our team, you’ll enjoy:

• Accommodation is provided during the season & our team is always there to support with any accommodation queries
• Transport, we provide a daily shuttle service to and from your accommodation to work
• World-Class training, designed to inspire and educate 
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily 
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

 
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage. 

As a Head Receptionist at Zuma, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. Be the face of Zuma and create exceptional first impressions! 

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Mykonos, a first-of-its-kind lifestyle destination. Featuring a sleek infinity-pool, lounge, restaurant and resident DJs, our vibrant seasonal location is a dynamic lifestyle concept that captures the essence of contemporary dining and entertainment making it the dining destination in Mykonos.

Life at Zuma

Joining Zuma means becoming part of an inclusive global community that lives by three core values:
Honor the Mastery - we celebrate every detail, always striving for perfection– putting pride into everything we do
Do Unto Others - we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy - we bring passion and positivity to everything we do 

Main Duties
Your key responsibilities will include:

• Lead and inspire the reception team, setting the tone for high standards and vibrant service
  
• Manage reservations efficiently, optimizing table occupancy while maintaining guest satisfaction
  
• Handle guest feedback and inquiries with confidence and professionalism
  
• Maintain accurate records of reservations and payments to keep operations smooth
  
• Train, mentor, and motivate the reception team to deliver consistent, top-tier service
  
• Collaborate with other departments to ensure a flawless, coordinated guest experience
  

What We Look For
Our ideal candidate embodies our values and brings:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as a head receptionist in a luxury high-volume restaurant
• An approachable, motivational leader who thrives in nurturing team talent
• Adept at handling reservations, guest inquiries, and managing peak service times with ease

 
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.  

As part of our team, you’ll enjoy:

• Accommodation is provided during the season & our team is always there to support with any accommodation queries
• Transport, we provide a daily shuttle service to and from your accommodation to work
• World-Class training, designed to inspire and educate 
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily 
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

 
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. 

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.