Floor Assistant

POSITION PURPOSE:

Polishing and restocking of glassware. Accommodating team members and guests as needed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Polishing and restocking of glassware. Careful handling of all items.
• Complete opening and closing side work as well as maintain a well-stocked side station area.
• Works as a member of the restaurant team.  Interacts with service crew in a positive manner.  Assists others whenever needed.
• Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Attend to the coffee/espresso dining requirements of Guests seated in the dining room.
• Ensure that the coffee station is fully stocked and well maintained.

POSITION PURPOSE:

Polishing and restocking of glassware. Accommodating team members and guests as needed.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Polishing and restocking of glassware. Careful handling of all items.
• Complete opening and closing side work as well as maintain a well-stocked side station area.
• Works as a member of the restaurant team.  Interacts with service crew in a positive manner.  Assists others whenever needed.
• Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures.
• Attend to the coffee/espresso dining requirements of Guests seated in the dining room.
• Ensure that the coffee station is fully stocked and well maintained.