Reception Manager - Maternity Cover

WHO:
We need a Reception Manager who’s great with people, and who can lead a team.

THEY SHOULD:
- Be a hands-on manager who leads from the front
- Be knowledgeable about the hotel and good at developing others
- Be personable and engaging
- Have natural rapport and be able to strike up relationships with our guests
- Excel at customer service
- Have an eye for sales and help develop the business
- Encourage a strong working relationship between departments
- Be organised, motivated and lead the team
- Be confident working with IT
- Be confident being part of the duty management team

ABode hotels are located in the heart of city centres.
These properties embrace the heritage of the building and historic city in which they are set, offering a contemporary experience that reflects their city centre location.

WE WANT WORK TO BE A PLEASURE
We’re a people business — our success relies on the skills and happiness of every one of our team. That’s why we invest in your training and development and promote from within. We depend on your personality and enthusiasm for hospitality… and we offer all sorts in return. We must be doing things right — we were recently awarded AA Hotel Group of the Year.
We can offer careers across our collection of hotels ... or just a great place to work locally. For some senior roles, we may look for relevant experience, but for other jobs we just want the right character and attitude — we’ll teach you the rest.

AND…
Our team are entitled to tasty discounts on food and drink, as well as preferential rates at our hotels for themselves, friends and family. They can also take advantage of High Street discounts via our bespoke employee shopping website, as well as childcare vouchers, a cycle to work scheme, and various other performance-related perks.
Our Employee Assistance Programme is on hand to provide personal help and support if and when it’s needed

WHO:
We need a Reception Manager who’s great with people, and who can lead a team.

THEY SHOULD:
- Be a hands-on manager who leads from the front
- Be knowledgeable about the hotel and good at developing others
- Be personable and engaging
- Have natural rapport and be able to strike up relationships with our guests
- Excel at customer service
- Have an eye for sales and help develop the business
- Encourage a strong working relationship between departments
- Be organised, motivated and lead the team
- Be confident working with IT
- Be confident being part of the duty management team

ABode hotels are located in the heart of city centres.
These properties embrace the heritage of the building and historic city in which they are set, offering a contemporary experience that reflects their city centre location.

WE WANT WORK TO BE A PLEASURE
We’re a people business — our success relies on the skills and happiness of every one of our team. That’s why we invest in your training and development and promote from within. We depend on your personality and enthusiasm for hospitality… and we offer all sorts in return. We must be doing things right — we were recently awarded AA Hotel Group of the Year.
We can offer careers across our collection of hotels ... or just a great place to work locally. For some senior roles, we may look for relevant experience, but for other jobs we just want the right character and attitude — we’ll teach you the rest.

AND…
Our team are entitled to tasty discounts on food and drink, as well as preferential rates at our hotels for themselves, friends and family. They can also take advantage of High Street discounts via our bespoke employee shopping website, as well as childcare vouchers, a cycle to work scheme, and various other performance-related perks.
Our Employee Assistance Programme is on hand to provide personal help and support if and when it’s needed