Employee Records
AM Restaurant Server
The Global Ambassador Hotel
Full Time
2 Years Experience
Coins Icon $11.35 / Hour
AM Restaurant Server
The Global Ambassador Hotel

Full Time
2 Years Experience
Coins Icon $11.35 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
Serving
Description

Why The Global Ambassador  

  • Competitive rates  
  • Benefits available when you work 25 hours per week-including medical, dental, vision and more
  • Paid time off 
  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 
  • Work with a dedicated team committed to redefining hospitality in Phoenix. 
  • Opportunities for career growth within an expanding, forward-thinking hospitality brand. 
  •  

    Who We Are  

    Hospitality refined for a global mindset. 

    The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service. 

     

    What You’ll Do  

    • Know and follow all TGA policies & procedures  

    • Welcome and greet guests  

    • Make all guests feel comfortable and let them know you’re there to personally take care of them  

    • Know regular guests by name, their preferences and their needs  

    • Inform guests of specials and menu changes  

    • Make recommendations you genuinely feel your guests will enjoy  

    • Answer questions about our food, beverages, and other restaurant functions and services  

    • Take food and beverage orders from guests and enter orders in our point-of-sale system which relays orders to the kitchen and bar  

    • Know and follow laws for serving alcohol  

    • Deliver food and beverages from kitchen and bar to guests in a timely manner  

    • Perform side work at the start and end of each shift as required by service station assignment  

    • Own your station and maintain clean service areas – make it a place where you would like to eat  

    • Ensure a neat and clean station – check table-tops, polish silverware, water glasses, and wineglasses, wipe bases, check floor, wipe windowsills, chairs, windows (smudge-free), check salt & pepper, candles and flowers  

    • Monitor and observe guests dining experience  

    • Ensure guests are satisfied with the food and service  

    • Respond promptly and courteously to any requests   

    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)  

    • Be ready and willing to assist fellow servers as situations arise  

    • Be ready and willing to assist back servers with clearing and resetting tables  

    • Thank guests for their visit and invite them to return  

    • Participate in proactive communication to help avoid and solve operational, HR, and financial issues  

    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor 

     

    Qualifications 

    • Minimum of 2+ years like volume restaurant serving experience with a basic knowledge of dining room service procedures  

    • Must be able to speak, read, write and understand the primary language(s) used in the workplace  

    • Must have a great personality, desire to serve guests, and enjoy working as part of a team  

    • Must be able to work in a standing position for long periods of time (up to 8 hours)  

    • Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds  

    • Must maintain a neat, clean and well-groomed appearance per TGA standards  

    • Must follow safety procedures closely  

    • Must be able to work on holidays and/or weekends 

     

    The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

    Why The Global Ambassador  

    • Competitive rates  
  • Benefits available when you work 25 hours per week-including medical, dental, vision and more
  • Paid time off 
  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 
  • Work with a dedicated team committed to redefining hospitality in Phoenix. 
  • Opportunities for career growth within an expanding, forward-thinking hospitality brand. 
  •  

    Who We Are  

    Hospitality refined for a global mindset. 

    The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service. 

     

    What You’ll Do  

    • Know and follow all TGA policies & procedures  

    • Welcome and greet guests  

    • Make all guests feel comfortable and let them know you’re there to personally take care of them  

    • Know regular guests by name, their preferences and their needs  

    • Inform guests of specials and menu changes  

    • Make recommendations you genuinely feel your guests will enjoy  

    • Answer questions about our food, beverages, and other restaurant functions and services  

    • Take food and beverage orders from guests and enter orders in our point-of-sale system which relays orders to the kitchen and bar  

    • Know and follow laws for serving alcohol  

    • Deliver food and beverages from kitchen and bar to guests in a timely manner  

    • Perform side work at the start and end of each shift as required by service station assignment  

    • Own your station and maintain clean service areas – make it a place where you would like to eat  

    • Ensure a neat and clean station – check table-tops, polish silverware, water glasses, and wineglasses, wipe bases, check floor, wipe windowsills, chairs, windows (smudge-free), check salt & pepper, candles and flowers  

    • Monitor and observe guests dining experience  

    • Ensure guests are satisfied with the food and service  

    • Respond promptly and courteously to any requests   

    • Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)  

    • Be ready and willing to assist fellow servers as situations arise  

    • Be ready and willing to assist back servers with clearing and resetting tables  

    • Thank guests for their visit and invite them to return  

    • Participate in proactive communication to help avoid and solve operational, HR, and financial issues  

    • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor 

     

    Qualifications 

    • Minimum of 2+ years like volume restaurant serving experience with a basic knowledge of dining room service procedures  

    • Must be able to speak, read, write and understand the primary language(s) used in the workplace  

    • Must have a great personality, desire to serve guests, and enjoy working as part of a team  

    • Must be able to work in a standing position for long periods of time (up to 8 hours)  

    • Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds  

    • Must maintain a neat, clean and well-groomed appearance per TGA standards  

    • Must follow safety procedures closely  

    • Must be able to work on holidays and/or weekends 

     

    The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

    We use eVerify to confirm U.S. Employment eligibility.