Competitive rates  

Benefits available when you work 25 hours per week-including medical, dental, vision and more 

Retirement savings program (with company match) 

Paid time off 

Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

Work with a dedicated team committed to redefining hospitality in Phoenix. 

Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

Responsible for the Guest Experience, from arrival to departure 

Ensure compliance with all state, local and hotel policies and procedures, including guest information, billing, safety and security 

Staff training, development and scheduling 

Assist with group bookings and special arrangement for VIP guests.  

Manage reservation procedures, including room allocations and rate management 

Purchase operating and guest supplies 

Manage front desk operations, including cash handling, financial transactions, and inventory control 

Monitor and maintain the cleanliness and organization of the front desk area 

Resolve guest issues and complaints efficiently and effectively 

Maintain excellent communication with guests, management, and staff 

Maintain a positive and professional demeanor 

2+ years Front Office leadership experience needed  

Emphasis on Front Office operations with a focus on the Front Desk and Bell/Valet 

Highly organized multitasker who thrives in a fast-paced environment 

An open, curious mind with a desire to deliver a tailored guest experience. Must have a hospitality mindset, from arrival to departure, front of house and back of house 

Willingness to learn and accommodate changes in the industry  

Comfortable with candid & open direction and ability to act upon feedback, while keeping guest and employee experience top of mind 

Exceptional communication skills with a keen eye for detail 

Current knowledge of local area is preferred 

Competitive rates  

Benefits available when you work 25 hours per week-including medical, dental, vision and more 

Retirement savings program (with company match) 

Paid time off 

Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

Work with a dedicated team committed to redefining hospitality in Phoenix. 

Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

Responsible for the Guest Experience, from arrival to departure 

Ensure compliance with all state, local and hotel policies and procedures, including guest information, billing, safety and security 

Staff training, development and scheduling 

Assist with group bookings and special arrangement for VIP guests.  

Manage reservation procedures, including room allocations and rate management 

Purchase operating and guest supplies 

Manage front desk operations, including cash handling, financial transactions, and inventory control 

Monitor and maintain the cleanliness and organization of the front desk area 

Resolve guest issues and complaints efficiently and effectively 

Maintain excellent communication with guests, management, and staff 

Maintain a positive and professional demeanor 

2+ years Front Office leadership experience needed  

Emphasis on Front Office operations with a focus on the Front Desk and Bell/Valet 

Highly organized multitasker who thrives in a fast-paced environment 

An open, curious mind with a desire to deliver a tailored guest experience. Must have a hospitality mindset, from arrival to departure, front of house and back of house 

Willingness to learn and accommodate changes in the industry  

Comfortable with candid & open direction and ability to act upon feedback, while keeping guest and employee experience top of mind 

Exceptional communication skills with a keen eye for detail 

Current knowledge of local area is preferred