Share with friends
Accessibility
Spa Coordinator/Reservations
The Global Ambassador Hotel
Spa Coordinator/Reservations
The Global Ambassador Hotel
Full Time
1
Year
Experience
$19.5 / Hour
Spa Coordinator/Reservations
The Global Ambassador Hotel
Full Time
1
Year
Experience
$19.5 / Hour
Skills
Spa Coordinator
Spa and Wellness
Luxury Hotel
Customer Service
Description
Why The Global Ambassador
Competitive rates
Benefits available when you work 25 hours per week-including medical, dental, vision and more
Paid time off
Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
Work with a dedicated team committed to redefining hospitality in Phoenix.
Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
This dual role supports the guest experience in both spa operations and Spa reservations. Responsibilities include managing spa bookings, welcoming and assisting guests and members, handling phone and email inquiries, coordinating schedules for therapists, and ensuring smooth daily operations. The position requires strong communication, organizational skills, strong proficient computer skills and a genuine commitment to delivering thoughtful guest service in a luxury wellness environment.
Responsibilities
We are seeking a highly skilled and experienced Spa Coordinator to join our wellness team.
Your expertise will contribute to enhancing the overall wellness experience for our guests, members and staff, promoting a serene and professional environment.
Schedule and manage all wellness treatment appointments and services.
Actively listen and respond positively to guest and member questions, concerns, and requests.
Handle sensitive issues with staff and/or guests with respect, diplomacy, and confidentiality.
Assist with product purchases in the retail boutique.
Process payments for services and retail.
Perform opening and closing duties.
Maintain a clean, organized, and serene environment.
Passion for wellness and a commitment to providing exceptional guest and member experiences.
CPR and first aid certification is preferred.
Qualifications
*Must be able available weekends*
Previous spa or resort experience preferred
Must be able to communicate effectively with internal and external guests
Exceptional customer service orientation
Computer proficiency and scheduling experience; preferably Book4 Time
Organized multi-tasker with attention to detail
Professional appearance and demeanor
Enthusiasm for wellness
Demonstrated ability to maintain a high level of professionalism and confidentiality
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
Why The Global Ambassador
Competitive rates
Benefits available when you work 25 hours per week-including medical, dental, vision and more
Paid time off
Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
Work with a dedicated team committed to redefining hospitality in Phoenix.
Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
This dual role supports the guest experience in both spa operations and Spa reservations. Responsibilities include managing spa bookings, welcoming and assisting guests and members, handling phone and email inquiries, coordinating schedules for therapists, and ensuring smooth daily operations. The position requires strong communication, organizational skills, strong proficient computer skills and a genuine commitment to delivering thoughtful guest service in a luxury wellness environment.
Responsibilities
We are seeking a highly skilled and experienced Spa Coordinator to join our wellness team.
Your expertise will contribute to enhancing the overall wellness experience for our guests, members and staff, promoting a serene and professional environment.
Schedule and manage all wellness treatment appointments and services.
Actively listen and respond positively to guest and member questions, concerns, and requests.
Handle sensitive issues with staff and/or guests with respect, diplomacy, and confidentiality.
Assist with product purchases in the retail boutique.
Process payments for services and retail.
Perform opening and closing duties.
Maintain a clean, organized, and serene environment.
Passion for wellness and a commitment to providing exceptional guest and member experiences.
CPR and first aid certification is preferred.
Qualifications
*Must be able available weekends*
Previous spa or resort experience preferred
Must be able to communicate effectively with internal and external guests
Exceptional customer service orientation
Computer proficiency and scheduling experience; preferably Book4 Time
Organized multi-tasker with attention to detail
Professional appearance and demeanor
Enthusiasm for wellness
Demonstrated ability to maintain a high level of professionalism and confidentiality
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
We use eVerify to confirm U.S. Employment eligibility.
Spa Coordinator/Reservations
Full Time
1
Year
Experience
$19.5 / Hour
Skills
Spa Coordinator
Spa and Wellness
Luxury Hotel
Customer Service
4360 E Camelback Rd, Phoenix, Arizona 85018, United States