Competitive rates  

Benefits available when you work 32 hours per week-including medical, dental, vision and more 

Retirement savings program (with company match) 

Paid time off 

Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

Work with a dedicated team committed to redefining hospitality in Phoenix. 

Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

Reports directly to the Bell/Valet Manager and assists in overseeing daily guest services operations. 

Supervise, train, and mentor valet and bell team members to uphold Forbes' five-star service standards. 

Lead pre-shift meetings and provide coaching and performance feedback.  

Coordinate with departments (Front Desk, Events, Engineering, Security, Housekeeping) to ensure smooth guest experiences. 

Oversee valet parking and luggage handling, ensuring timely, safe, and efficient service. 

Support guests with transportation, directions, and local information. 

Ensure staff maintain thorough knowledge of hotel amenities and local area highlights. 

Maintain cleanliness and order in guest service areas, entrances, and parking zones. 

Manage incident reports, guest recovery, and follow-up communications. 

Enforce safety, security, and vehicle key management protocols. 

Inspect and maintain bell/valet equipment and coordinate repairs. 

Handle scheduling, payroll assistance, and labor management based on business levels. 

Monitor and report daily operational statistics. 

Assist in interviewing, hiring, and training new team members. 

Oversee financial tasks including tip disbursements, PM charges, and porterage fees. 

Coordinate departmental incentives and approve necessary purchases. 

Operate and maintain house vehicles in accordance with standards. 

Demonstrate flexibility and sound judgment in fast-paced or changing situations. 

2+ years of high-volume luxury hotel Bell/Valet experience or Hospitality management 

Exceptional communication skills with a keen eye for detail 

Highly organized multitasker who thrives in a fast-paced environment 

An open, curious mind with a desire to deliver a tailored guest experience. Must have a hospitality mindset, from arrival to departure, front of house and back of house 

Comfortable with candid & open direction and ability to act upon feedback, while keeping guest and employee experience top of mind 

Competitive rates  

Benefits available when you work 32 hours per week-including medical, dental, vision and more 

Retirement savings program (with company match) 

Paid time off 

Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

Work with a dedicated team committed to redefining hospitality in Phoenix. 

Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

Reports directly to the Bell/Valet Manager and assists in overseeing daily guest services operations. 

Supervise, train, and mentor valet and bell team members to uphold Forbes' five-star service standards. 

Lead pre-shift meetings and provide coaching and performance feedback.  

Coordinate with departments (Front Desk, Events, Engineering, Security, Housekeeping) to ensure smooth guest experiences. 

Oversee valet parking and luggage handling, ensuring timely, safe, and efficient service. 

Support guests with transportation, directions, and local information. 

Ensure staff maintain thorough knowledge of hotel amenities and local area highlights. 

Maintain cleanliness and order in guest service areas, entrances, and parking zones. 

Manage incident reports, guest recovery, and follow-up communications. 

Enforce safety, security, and vehicle key management protocols. 

Inspect and maintain bell/valet equipment and coordinate repairs. 

Handle scheduling, payroll assistance, and labor management based on business levels. 

Monitor and report daily operational statistics. 

Assist in interviewing, hiring, and training new team members. 

Oversee financial tasks including tip disbursements, PM charges, and porterage fees. 

Coordinate departmental incentives and approve necessary purchases. 

Operate and maintain house vehicles in accordance with standards. 

Demonstrate flexibility and sound judgment in fast-paced or changing situations. 

2+ years of high-volume luxury hotel Bell/Valet experience or Hospitality management 

Exceptional communication skills with a keen eye for detail 

Highly organized multitasker who thrives in a fast-paced environment 

An open, curious mind with a desire to deliver a tailored guest experience. Must have a hospitality mindset, from arrival to departure, front of house and back of house 

Comfortable with candid & open direction and ability to act upon feedback, while keeping guest and employee experience top of mind