Employee Records
Housekeeping Supervisor
The Global Ambassador Hotel
Full Time
3 Years Experience
Coins Icon $24.5 / Hour
Housekeeping Supervisor
The Global Ambassador Hotel

Full Time
3 Years Experience
Coins Icon $24.5 / Hour
Skills
Supervisor
Fast-Paced Experience
Management
Housekeeping
Description

Why The Global Ambassador  

  • Competitive rates  

  • Benefits available when you work 32 hours per week-including medical, dental, vision and more 

  • Paid time off 

  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

  • Work with a dedicated team committed to redefining hospitality in Phoenix. 

  • Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

 

Who We Are 

Hospitality refined for a global mindset. 

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service. 

 

What You'll Do 

  • Supervise housekeeping staff daily activities including, but not limited to, Room Attendants, Public Areas, Housemen, Laundry, Office Coordinator, and Turndown 

  • Conduct inspections and ensure rooms are cleaned to hotel standards 

  • Inventory housekeeping supplies, advising Management on a regular basis as to what needs to be ordered according to PAR level 

  • Coordinate special cleaning requests and prepare rooms for VIP guests 

  • Perform independent shifts as the “Supervisor on Duty”, overseeing the departmental operations and maintaining communication with Front Desk and Engineering to ensure a seamless guest experience 

  • Manage housekeeping schedules, assignments, and payroll as needed. 

  • Identify and report maintenance issues requiring attention 

  • Train new housekeeping hires on cleaning procedures according to the hotel Sequence of Service 

  • Hold team accountable to department and hotel standards, providing feedback and progressive documentation while working with Management as needed 

  • Enforce safety, security and sanitation procedures 

 

Qualifications 

  • 3+ years of housekeeping experience required 

  • Supervisory experience in hospitality preferred 

  • Experience within luxury hotels preferred 

  • Proficiency in Spanish preferred 

  • Familiarity with Forbes Five-Star luxury hotel standards preferred 

  • Familiarity with hotel operating systems such as ALICE, Opera Cloud, and HotSOS preferred 

  • Familiarity with Microsoft Office 

  • Knowledge of cleaning techniques 

  • Strong organizational and communication skills 

  • Sharp attention to detail and customer service focus 

  • Ability to stand/walk for long periods of time 

  • Problem solving and independent decision-making skills 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. 

Why The Global Ambassador  

  • Competitive rates  

  • Benefits available when you work 32 hours per week-including medical, dental, vision and more 

  • Paid time off 

  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences. 

  • Work with a dedicated team committed to redefining hospitality in Phoenix. 

  • Opportunities for career growth within an expanding, forward-thinking hospitality brand. 

 

Who We Are 

Hospitality refined for a global mindset. 

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service. 

 

What You'll Do 

  • Supervise housekeeping staff daily activities including, but not limited to, Room Attendants, Public Areas, Housemen, Laundry, Office Coordinator, and Turndown 

  • Conduct inspections and ensure rooms are cleaned to hotel standards 

  • Inventory housekeeping supplies, advising Management on a regular basis as to what needs to be ordered according to PAR level 

  • Coordinate special cleaning requests and prepare rooms for VIP guests 

  • Perform independent shifts as the “Supervisor on Duty”, overseeing the departmental operations and maintaining communication with Front Desk and Engineering to ensure a seamless guest experience 

  • Manage housekeeping schedules, assignments, and payroll as needed. 

  • Identify and report maintenance issues requiring attention 

  • Train new housekeeping hires on cleaning procedures according to the hotel Sequence of Service 

  • Hold team accountable to department and hotel standards, providing feedback and progressive documentation while working with Management as needed 

  • Enforce safety, security and sanitation procedures 

 

Qualifications 

  • 3+ years of housekeeping experience required 

  • Supervisory experience in hospitality preferred 

  • Experience within luxury hotels preferred 

  • Proficiency in Spanish preferred 

  • Familiarity with Forbes Five-Star luxury hotel standards preferred 

  • Familiarity with hotel operating systems such as ALICE, Opera Cloud, and HotSOS preferred 

  • Familiarity with Microsoft Office 

  • Knowledge of cleaning techniques 

  • Strong organizational and communication skills 

  • Sharp attention to detail and customer service focus 

  • Ability to stand/walk for long periods of time 

  • Problem solving and independent decision-making skills 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. 

We use eVerify to confirm U.S. Employment eligibility.
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