Why The Global Ambassador
Competitive rates
Benefits available when you work 32 hours per week-including medical, dental, vision and more
Paid time off
Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
Work with a dedicated team committed to redefining hospitality in Phoenix.
Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
What You'll Do
Supervise housekeeping staff daily activities including, but not limited to, Room Attendants, Public Areas, Housemen, Laundry, Office Coordinator, and Turndown
Conduct inspections and ensure rooms are cleaned to hotel standards
Inventory housekeeping supplies, advising Management on a regular basis as to what needs to be ordered according to PAR level
Coordinate special cleaning requests and prepare rooms for VIP guests
Perform independent shifts as the “Supervisor on Duty”, overseeing the departmental operations and maintaining communication with Front Desk and Engineering to ensure a seamless guest experience
Manage housekeeping schedules, assignments, and payroll as needed.
Identify and report maintenance issues requiring attention
Train new housekeeping hires on cleaning procedures according to the hotel Sequence of Service
Hold team accountable to department and hotel standards, providing feedback and progressive documentation while working with Management as needed
Enforce safety, security and sanitation procedures
Qualifications
3+ years of housekeeping experience required
Supervisory experience in hospitality preferred
Experience within luxury hotels preferred
Proficiency in Spanish preferred
Familiarity with Forbes Five-Star luxury hotel standards preferred
Familiarity with hotel operating systems such as ALICE, Opera Cloud, and HotSOS preferred
Familiarity with Microsoft Office
Knowledge of cleaning techniques
Strong organizational and communication skills
Sharp attention to detail and customer service focus
Ability to stand/walk for long periods of time
Problem solving and independent decision-making skills
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
Why The Global Ambassador
Competitive rates
Benefits available when you work 32 hours per week-including medical, dental, vision and more
Paid time off
Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
Work with a dedicated team committed to redefining hospitality in Phoenix.
Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
What You'll Do
Supervise housekeeping staff daily activities including, but not limited to, Room Attendants, Public Areas, Housemen, Laundry, Office Coordinator, and Turndown
Conduct inspections and ensure rooms are cleaned to hotel standards
Inventory housekeeping supplies, advising Management on a regular basis as to what needs to be ordered according to PAR level
Coordinate special cleaning requests and prepare rooms for VIP guests
Perform independent shifts as the “Supervisor on Duty”, overseeing the departmental operations and maintaining communication with Front Desk and Engineering to ensure a seamless guest experience
Manage housekeeping schedules, assignments, and payroll as needed.
Identify and report maintenance issues requiring attention
Train new housekeeping hires on cleaning procedures according to the hotel Sequence of Service
Hold team accountable to department and hotel standards, providing feedback and progressive documentation while working with Management as needed
Enforce safety, security and sanitation procedures
Qualifications
3+ years of housekeeping experience required
Supervisory experience in hospitality preferred
Experience within luxury hotels preferred
Proficiency in Spanish preferred
Familiarity with Forbes Five-Star luxury hotel standards preferred
Familiarity with hotel operating systems such as ALICE, Opera Cloud, and HotSOS preferred
Familiarity with Microsoft Office
Knowledge of cleaning techniques
Strong organizational and communication skills
Sharp attention to detail and customer service focus
Ability to stand/walk for long periods of time
Problem solving and independent decision-making skills
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.