Employee Records
Front Desk Agent
The Global Ambassador Hotel
Full Time
1 Year Experience
Coins Icon $20.5 / Hour
Front Desk Agent
The Global Ambassador Hotel

Full Time
1 Year Experience
Coins Icon $20.5 / Hour
Skills
Fast-Paced Experience
Guest Service
Description

Why The Global Ambassador

·       Competitive rates

·       Benefits available when you work 25 hours per week-including medical, dental, vision and more

·       Paid time off when you work an average of 32 hours per week

·       Entrepreneurial spirit, our team is motivated to innovate & push the boundaries of the industry

 

Who We Are

Hospitality refined for a global mindset.

 

The Global Ambassador is the newest addition to Author & Edit, a growing collection of hospitality experiences by restaurant innovator, Sam Fox. You can now be a part of The Global Ambassador, a 141-room, Michelin Star hotel, complete with five uniquely inspired dining experiences, an exclusive member's club, and a bespoke fitness and wellness center. From the relaxed café and bistro and signature dining experience to the luxurious spa level, our guests, locals and members will be treated to a genuine and unrivaled collection of experiences. Join us in the journey of redefining luxury hospitality at a timeless destination.

 

What You’ll Do

·       Play a key role in providing excellent customer service to guests

·       Welcome arriving guests and provide them with assistance throughout their stay

·       Responsible for the check-in and check-out processes and maintaining accurate guest information

·       Monitor occupancy levels and suggest upgrades on an ongoing basis

·       Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction

·       Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed.

·       Proven ability to manage multiple tasks while maintaining a high level of customer service

·       Previous experience in a customer service role, preferably in the hospitality industry is an asset

·       Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries

·       Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction

 

Qualifications

·       At least 1+ year of front desk or guest service experience

·       Minimum High school degree or equivalent

·       Excellent verbal communication and customer service skills

·       Basic computer literacy and knowledge of hotel software

·       Ability to work varied shifts including overnights, weekends, and holidays

 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

Why The Global Ambassador

·       Competitive rates

·       Benefits available when you work 25 hours per week-including medical, dental, vision and more

·       Paid time off when you work an average of 32 hours per week

·       Entrepreneurial spirit, our team is motivated to innovate & push the boundaries of the industry

 

Who We Are

Hospitality refined for a global mindset.

 

The Global Ambassador is the newest addition to Author & Edit, a growing collection of hospitality experiences by restaurant innovator, Sam Fox. You can now be a part of The Global Ambassador, a 141-room, Michelin Star hotel, complete with five uniquely inspired dining experiences, an exclusive member's club, and a bespoke fitness and wellness center. From the relaxed café and bistro and signature dining experience to the luxurious spa level, our guests, locals and members will be treated to a genuine and unrivaled collection of experiences. Join us in the journey of redefining luxury hospitality at a timeless destination.

 

What You’ll Do

·       Play a key role in providing excellent customer service to guests

·       Welcome arriving guests and provide them with assistance throughout their stay

·       Responsible for the check-in and check-out processes and maintaining accurate guest information

·       Monitor occupancy levels and suggest upgrades on an ongoing basis

·       Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction

·       Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed.

·       Proven ability to manage multiple tasks while maintaining a high level of customer service

·       Previous experience in a customer service role, preferably in the hospitality industry is an asset

·       Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries

·       Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction

 

Qualifications

·       At least 1+ year of front desk or guest service experience

·       Minimum High school degree or equivalent

·       Excellent verbal communication and customer service skills

·       Basic computer literacy and knowledge of hotel software

·       Ability to work varied shifts including overnights, weekends, and holidays

 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

We use eVerify to confirm U.S. Employment eligibility.
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