Share with friends
Accessibility
Spa Reservations Coordinator
The Global Ambassador Hotel
Spa Reservations Coordinator
The Global Ambassador Hotel
Part Time
Full Time
1
Year
Experience
$19.5 / Hour
Spa Reservations Coordinator
The Global Ambassador Hotel
Part Time
Full Time
1
Year
Experience
$19.5 / Hour
Skills
Spa Coordinator
Spa and Wellness
Description
Why The Global Ambassador
Competitive rates
Benefits available when you work 25 hours per week-including medical, dental, vision and more
Paid time off when you work an average of 32 hours per week
Entrepreneurial spirit, our team is motivated to innovate and push the boundaries of the industry
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador is the newest addition to Author & Edit, a growing collection of hospitality experiences by restaurant innovator, Sam Fox. You can now be a part of The Global Ambassador, a 141-room, Michelin Star hotel, complete with five uniquely inspired dining experiences, an exclusive member's club, and a bespoke fitness and wellness center. From the relaxed café and bistro and signature dining experience to the luxurious spa level, our guests, locals and members will be treated to a genuine and unrivaled collection of experiences. Join us in the journey of redefining luxury hospitality at a timeless destination.
Responsibilities
We are seeking a highly skilled and experienced Spa Coordinator to join our wellness team.
This dual role supports the guest experience in both spa operations and spa reservations.
Your expertise will contribute to enhancing the overall wellness experience for our guests, members and staff, promoting a serene and professional environment.
Schedule and manage all wellness treatment appointments and services.
Handle phone and email inquiries.
Coordinate schedules for therapists
Actively listen and respond positively to guest and member questions, concerns, and requests.
Handle sensitive issues with staff and/or guests with respect, diplomacy, and confidentiality.
Assist with product purchases in the retail boutique.
Process payments for services and retail.
Perform opening and closing duties.
Maintain a clean, organized, and serene environment.
Passion for wellness and a commitment to providing exceptional guest and member experiences.
CPR and first aid certification is preferred.
Qualifications
Previous spa or resort experience preferred
Must be able to communicate effectively with internal and external guests
Exceptional customer service orientation
Computer proficiency and scheduling experience; preferably Book4 Time
Organized multi-tasker with attention to detail
Previous retail experience
Professional appearance and demeanor
Enthusiasm for wellness
Demonstrated ability to maintain a high level of professionalism and confidentiality
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
Why The Global Ambassador
Competitive rates
Benefits available when you work 25 hours per week-including medical, dental, vision and more
Paid time off when you work an average of 32 hours per week
Entrepreneurial spirit, our team is motivated to innovate and push the boundaries of the industry
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador is the newest addition to Author & Edit, a growing collection of hospitality experiences by restaurant innovator, Sam Fox. You can now be a part of The Global Ambassador, a 141-room, Michelin Star hotel, complete with five uniquely inspired dining experiences, an exclusive member's club, and a bespoke fitness and wellness center. From the relaxed café and bistro and signature dining experience to the luxurious spa level, our guests, locals and members will be treated to a genuine and unrivaled collection of experiences. Join us in the journey of redefining luxury hospitality at a timeless destination.
Responsibilities
We are seeking a highly skilled and experienced Spa Coordinator to join our wellness team.
This dual role supports the guest experience in both spa operations and spa reservations.
Your expertise will contribute to enhancing the overall wellness experience for our guests, members and staff, promoting a serene and professional environment.
Schedule and manage all wellness treatment appointments and services.
Handle phone and email inquiries.
Coordinate schedules for therapists
Actively listen and respond positively to guest and member questions, concerns, and requests.
Handle sensitive issues with staff and/or guests with respect, diplomacy, and confidentiality.
Assist with product purchases in the retail boutique.
Process payments for services and retail.
Perform opening and closing duties.
Maintain a clean, organized, and serene environment.
Passion for wellness and a commitment to providing exceptional guest and member experiences.
CPR and first aid certification is preferred.
Qualifications
Previous spa or resort experience preferred
Must be able to communicate effectively with internal and external guests
Exceptional customer service orientation
Computer proficiency and scheduling experience; preferably Book4 Time
Organized multi-tasker with attention to detail
Previous retail experience
Professional appearance and demeanor
Enthusiasm for wellness
Demonstrated ability to maintain a high level of professionalism and confidentiality
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
We use eVerify to confirm U.S. Employment eligibility.
{{ backgroundCheckDisclosureText }}
Spa Reservations Coordinator
Part Time
Full Time
1
Year
Experience
$19.5 / Hour
Skills
Spa Coordinator
Spa and Wellness
4360 E Camelback Rd, Phoenix, Arizona 85018, United States