What You’ll Do

·       Play a key role in providing excellent customer service to guests

·       Welcome arriving guests and provide them with assistance throughout their stay

·       Responsible for the check-in and check-out processes and maintaining accurate guest information

·       Monitor occupancy levels and suggest upgrades on an ongoing basis

·       Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction

·       Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed.

·       Proven ability to manage multiple tasks while maintaining a high level of customer service

·       Previous experience in a customer service role, preferably in the hospitality industry is an asset

·       Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries

·       Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction

Qualifications

·       At least 1+ year of front desk or guest service experience

·       Minimum High school degree or equivalent

·       Excellent verbal communication and customer service skills

·       Basic computer literacy and knowledge of hotel software

·       Ability to work varied shifts including overnights, weekends, and holidays

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

What You’ll Do

·       Play a key role in providing excellent customer service to guests

·       Welcome arriving guests and provide them with assistance throughout their stay

·       Responsible for the check-in and check-out processes and maintaining accurate guest information

·       Monitor occupancy levels and suggest upgrades on an ongoing basis

·       Have a friendly personality and be willing to go the extra mile to ensure guest satisfaction

·       Excellent communication and interpersonal skills to ensure satisfaction and take corrective action if needed.

·       Proven ability to manage multiple tasks while maintaining a high level of customer service

·       Previous experience in a customer service role, preferably in the hospitality industry is an asset

·       Assist with arranging hotel guest transportation, restaurant reservations, off or onsite activities and itineraries

·       Provide expert recommendations based on guest interests and obtain guest information to ensure full satisfaction

Qualifications

·       At least 1+ year of front desk or guest service experience

·       Minimum High school degree or equivalent

·       Excellent verbal communication and customer service skills

·       Basic computer literacy and knowledge of hotel software

·       Ability to work varied shifts including overnights, weekends, and holidays

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.