Location: Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Amberley Castle gives our team the chance to work in a castle with quality and style.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £300 a month (close to £3,600 per year) over and above base pay, for a full time employee.

The hotel may also be able to offer off-site staff accommodation in our 2 staff houses (within walking distance to the hotel) in order to help the newest members of the team to re-locate, so they can settle into life at the hotel and local area in comfort.

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Sales & Events Executive IN BRIEF: 

A role focused on supporting the hotel's sales efforts by identifying and pursuing new sales opportunities that align with business goals and contribute to revenue growth. This role will assist the Hotel Manager in fostering a positive sales culture, supporting the development of proactive sales plans, and assisting with local sales activities to drive business, in line with agreed targets set at the beginning of each financial year or upon joining. Additionally, this role will help coordinate and support the Sales, Reservations, and Events team in their efforts to maximise sales performance. 

REPORTS TO: • General Manager 

KEY RELATIONSHIPS: • Regional General Manager • Hotel Reception Manager • Hotel Duty Manager (where role exists) • Group Head of Sales • Group Revenue team • Group Marketing team • Group Central Reservations team • Hotel Reservations & Events team (where roles exists) 

THE TERMS: • Permanent, full-time • Based at hotel- some pro-active sales activity which includes travel locally and nationally is expected from time to time with this role. • Service Charge & Tips • Travel expenses for work-based travel 

WHAT YOU WILL NEED TO DO: • Collaborate closely with the Hotel / General Managers / Group Head of Sales to assist in creating and implementing a cohesive and agreed-upon sales strategy and vision for the hotel. • Work with the GM to support efforts, resources, and teams toward a common commercial objective. • Work with the Group Head of Sales, central Revenue and Marketing departments, knowing what campaigns and strategies are in place and aligning the hotels’ sales activity to it is in sync when it needs to be. • Develop relationships with regular guests to maximise sales opportunities and generate future business. • Communicate with colleagues and managers to ensure all guest expectations are met. • Develop a close working relationship with all departments, colleagues and managers promoting teamwork within the department and the hotel. • Consistently deliver exceptional standards of service which exceed customer expectations. • Assist with the coordination and development of the Sales, Reservations, and Events Team. • Support sales through familiarisation events and show rounds as required. • Ensure all sales enquiries are dealt with in a proactive manner and converted to bookings according to agreed company standards. • Support with answering overflow calls and making reservations as required Maintain an accurate database of potential business opportunities which will be used for mail shots and sales activities planned through the year. • Assist in the coordination and distribution of the weekly event schedules by the agreed time and day. • Operate and maintain sales and catering as per company standard. • Attend weekly operations meeting – detailing all aspects of the forthcoming week’s activities. • Attend training as requested and implement techniques learned into your department. • Have knowledge of the sales strategy for rooms to maximise room revenue. • Awareness regarding competitors to maintain our market advantage. • Actively up-sell hotel services during all guest interactions where appropriate and provide as much information as possible to exceed budget. • Promote all Brownsword Hotels concepts to maximise sales revenue. • Be aware of key dates to maximise hotel exposure and revenue opportunities. • Ensure that the hotel is represented in the wedding market and key holiday periods throughout the year, including agreeing on suitable listings, participating in regular internal sales activities, and outreach actions. • Deliver on key sales KPI’s (set by your manager), in turn increasing profitability for the hotels. KPI’s will be focussed on incremental sales and profitable revenue. Conducts on-site client inspections and entertainment as required • Prepares proposals that are aimed at converting revenue opportunities while satisfying guest expectations. • Increases sales volume and profitability by supporting the development and execution of projects for assigned market areas as stated in the hotel marketing plan. • Attend trade shows in key market cities to develop new business and to contact established clients in these cities as directed by the Group Head of Sales. • Ensure weekly hotel sales activities are in place and targeted to deliver in line with agreed hotel targets. • Supports the Reservations & Events Team with proactive conversion activity as required • Assist in creating and delivering weekly/monthly reports that ensure visibility of sales targets, opportunities, and successes achieved, and where revenue has come from. • Liaises with the Reception Manager all group VIP’s for appropriate treatment • Communicates requests for special accommodations and suites • Accurately pre-blocks all special requests or VIP accommodation • Accepts flexible work schedule necessary for uninterrupted service to hotel guests • Ensures own function operates within cost restraints • Be aware and fully compliant with the following: 1. Hotel facilities and nearby sights of interest and importance (i.e. hospitals, 2. stations, tourist sights) 3. Hotel standards of operation and departmental procedures 4. Current licensing relating to the hotel 5. Accepted methods of payment by the hotel 6. Hotel’s credit policy 

OUR DREAM CANDIDATE: • A naturally sales focussed individual, who is confident communicating to all types of people. • Loves selling, motivated by turning sales leads into confirmed bookings and is target driven. • Can think through sales commercially, making sure planned activity drives profit as well as sales. • Happy to work with the wider group marketing and revenue team to coordinate activity to get the best results. • Be good with IT, being able to produce and analyse sales reports and data regularly. • Hotel sales and events experience required • Able to travel regularly for the role, including overnight stays where needed. • Know & understand Andrew Brownsword Hotels & ABode Hotels values of Originality, Personality & Quality. • Ensure all sales activity is compliant with the General Data Protection Regulations (GDPR) and group policies. • Communicate all serious issues relating to the business to the Regional General Manager. • Always embrace tasks you are asked to do; your work will be varied and fair, but it could be anything needed to support the team or your manager.

Location: Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Amberley Castle gives our team the chance to work in a castle with quality and style.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.
Service charge can be in the region of £300 a month (close to £3,600 per year) over and above base pay, for a full time employee.

The hotel may also be able to offer off-site staff accommodation in our 2 staff houses (within walking distance to the hotel) in order to help the newest members of the team to re-locate, so they can settle into life at the hotel and local area in comfort.

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Sales & Events Executive IN BRIEF: 

A role focused on supporting the hotel's sales efforts by identifying and pursuing new sales opportunities that align with business goals and contribute to revenue growth. This role will assist the Hotel Manager in fostering a positive sales culture, supporting the development of proactive sales plans, and assisting with local sales activities to drive business, in line with agreed targets set at the beginning of each financial year or upon joining. Additionally, this role will help coordinate and support the Sales, Reservations, and Events team in their efforts to maximise sales performance. 

REPORTS TO: • General Manager 

KEY RELATIONSHIPS: • Regional General Manager • Hotel Reception Manager • Hotel Duty Manager (where role exists) • Group Head of Sales • Group Revenue team • Group Marketing team • Group Central Reservations team • Hotel Reservations & Events team (where roles exists) 

THE TERMS: • Permanent, full-time • Based at hotel- some pro-active sales activity which includes travel locally and nationally is expected from time to time with this role. • Service Charge & Tips • Travel expenses for work-based travel 

WHAT YOU WILL NEED TO DO: • Collaborate closely with the Hotel / General Managers / Group Head of Sales to assist in creating and implementing a cohesive and agreed-upon sales strategy and vision for the hotel. • Work with the GM to support efforts, resources, and teams toward a common commercial objective. • Work with the Group Head of Sales, central Revenue and Marketing departments, knowing what campaigns and strategies are in place and aligning the hotels’ sales activity to it is in sync when it needs to be. • Develop relationships with regular guests to maximise sales opportunities and generate future business. • Communicate with colleagues and managers to ensure all guest expectations are met. • Develop a close working relationship with all departments, colleagues and managers promoting teamwork within the department and the hotel. • Consistently deliver exceptional standards of service which exceed customer expectations. • Assist with the coordination and development of the Sales, Reservations, and Events Team. • Support sales through familiarisation events and show rounds as required. • Ensure all sales enquiries are dealt with in a proactive manner and converted to bookings according to agreed company standards. • Support with answering overflow calls and making reservations as required Maintain an accurate database of potential business opportunities which will be used for mail shots and sales activities planned through the year. • Assist in the coordination and distribution of the weekly event schedules by the agreed time and day. • Operate and maintain sales and catering as per company standard. • Attend weekly operations meeting – detailing all aspects of the forthcoming week’s activities. • Attend training as requested and implement techniques learned into your department. • Have knowledge of the sales strategy for rooms to maximise room revenue. • Awareness regarding competitors to maintain our market advantage. • Actively up-sell hotel services during all guest interactions where appropriate and provide as much information as possible to exceed budget. • Promote all Brownsword Hotels concepts to maximise sales revenue. • Be aware of key dates to maximise hotel exposure and revenue opportunities. • Ensure that the hotel is represented in the wedding market and key holiday periods throughout the year, including agreeing on suitable listings, participating in regular internal sales activities, and outreach actions. • Deliver on key sales KPI’s (set by your manager), in turn increasing profitability for the hotels. KPI’s will be focussed on incremental sales and profitable revenue. Conducts on-site client inspections and entertainment as required • Prepares proposals that are aimed at converting revenue opportunities while satisfying guest expectations. • Increases sales volume and profitability by supporting the development and execution of projects for assigned market areas as stated in the hotel marketing plan. • Attend trade shows in key market cities to develop new business and to contact established clients in these cities as directed by the Group Head of Sales. • Ensure weekly hotel sales activities are in place and targeted to deliver in line with agreed hotel targets. • Supports the Reservations & Events Team with proactive conversion activity as required • Assist in creating and delivering weekly/monthly reports that ensure visibility of sales targets, opportunities, and successes achieved, and where revenue has come from. • Liaises with the Reception Manager all group VIP’s for appropriate treatment • Communicates requests for special accommodations and suites • Accurately pre-blocks all special requests or VIP accommodation • Accepts flexible work schedule necessary for uninterrupted service to hotel guests • Ensures own function operates within cost restraints • Be aware and fully compliant with the following: 1. Hotel facilities and nearby sights of interest and importance (i.e. hospitals, 2. stations, tourist sights) 3. Hotel standards of operation and departmental procedures 4. Current licensing relating to the hotel 5. Accepted methods of payment by the hotel 6. Hotel’s credit policy 

OUR DREAM CANDIDATE: • A naturally sales focussed individual, who is confident communicating to all types of people. • Loves selling, motivated by turning sales leads into confirmed bookings and is target driven. • Can think through sales commercially, making sure planned activity drives profit as well as sales. • Happy to work with the wider group marketing and revenue team to coordinate activity to get the best results. • Be good with IT, being able to produce and analyse sales reports and data regularly. • Hotel sales and events experience required • Able to travel regularly for the role, including overnight stays where needed. • Know & understand Andrew Brownsword Hotels & ABode Hotels values of Originality, Personality & Quality. • Ensure all sales activity is compliant with the General Data Protection Regulations (GDPR) and group policies. • Communicate all serious issues relating to the business to the Regional General Manager. • Always embrace tasks you are asked to do; your work will be varied and fair, but it could be anything needed to support the team or your manager.