Assistant Chief Engineer
About us...
Sofitel London-Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do...
Assistant Chief Engineers in our luxurious hotel take a proactive, hands-on approach, assisting in overseeing all aspects of maintenance operations to ensure excellent standards are maintained, to create a welcoming and safe environment that consistently exceeds guests’ expectations.
- Lead and manage the maintenance team, including assigning tasks, providing guidance, and conducting performance evaluations.
- Coordinate the delivery of planned and reactive maintenance services.
- Manage the maintenance budget, including tracking expenses, forecasting future needs, and optimising resource allocation.
- Oversee hotel renovations and other projects, negotiate contracts, and ensure timely completion within budget.
- Ensure compliance with safety regulations and best practices in maintenance operations.
- Collaborate with other departments to support the overall operation of the hotel and address maintenance-related issues.
- Maintain and order parts and supplies in a timely and efficient manner while minimising waste and supporting “green” initiatives.
- Address guest concerns promptly, attentively and efficiently.
- Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
- Strong leadership skills with proven experience in managing a team.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and strong problem-solving abilities.
- Flexibility to adapt to changing priorities and operational needs.
- Full understanding of financial aspects, budgeting and profit and loss.
- Proven experience in managing, coaching, challenging and developing teams.
- Approachable and positive manner with a “can do” attitude.
- Ability to use initiative in challenging situations and under pressure.
- A smart and professional appearance.
- Proven track record in a similar position within a 5-star hotel.
- Recognised electrical or engineering qualification and specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
- Pool plant operator qualification preferred.
- Excellent understanding of Health and Safety regulations and best practices.
- Previous experience using maintenance management software and Microsoft Office applications.
- Excellent standard of English, both written and spoken.
What’s in it for you…
Competitive salary
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
Free meals on duty.
Complimentary on-site parking is available whilst on duty.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties.
Introduce a friend scheme.
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee assistance programme.
Arora star employee recognition.
Long service recognition award.
About us...
Sofitel London-Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do...
Assistant Chief Engineers in our luxurious hotel take a proactive, hands-on approach, assisting in overseeing all aspects of maintenance operations to ensure excellent standards are maintained, to create a welcoming and safe environment that consistently exceeds guests’ expectations.
- Lead and manage the maintenance team, including assigning tasks, providing guidance, and conducting performance evaluations.
- Coordinate the delivery of planned and reactive maintenance services.
- Manage the maintenance budget, including tracking expenses, forecasting future needs, and optimising resource allocation.
- Oversee hotel renovations and other projects, negotiate contracts, and ensure timely completion within budget.
- Ensure compliance with safety regulations and best practices in maintenance operations.
- Collaborate with other departments to support the overall operation of the hotel and address maintenance-related issues.
- Maintain and order parts and supplies in a timely and efficient manner while minimising waste and supporting “green” initiatives.
- Address guest concerns promptly, attentively and efficiently.
- Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
- Strong leadership skills with proven experience in managing a team.
- Excellent communication and interpersonal skills.
- Exceptional attention to detail and strong problem-solving abilities.
- Flexibility to adapt to changing priorities and operational needs.
- Full understanding of financial aspects, budgeting and profit and loss.
- Proven experience in managing, coaching, challenging and developing teams.
- Approachable and positive manner with a “can do” attitude.
- Ability to use initiative in challenging situations and under pressure.
- A smart and professional appearance.
- Proven track record in a similar position within a 5-star hotel.
- Recognised electrical or engineering qualification and specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
- Pool plant operator qualification preferred.
- Excellent understanding of Health and Safety regulations and best practices.
- Previous experience using maintenance management software and Microsoft Office applications.
- Excellent standard of English, both written and spoken.
What’s in it for you…
Competitive salary
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
Free meals on duty.
Complimentary on-site parking is available whilst on duty.
Discounted employee friends & family rates at Arora Hotels.
Food and beverage discounts.
Christmas gifts and employee parties.
Introduce a friend scheme.
Cycle 2 work scheme.
UK attraction discounts @ Merlin Entertainments.
Taste card.
Life assurance scheme.
Wage stream.
Employee assistance programme.
Arora star employee recognition.
Long service recognition award.