Description
AU BON PAIN JOB DESCRIPTION
Title: General Manager
Position Summary
The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of “Guest First’ service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. He/she ensures that Au Bon Pain’s policies and procedures are implemented and maintained in a consistent manner.
Key Position Responsibilities
• Provides leadership in the café by ensuring the adherence to all Au Bon Pain guidelines and standards and by creating an environment that promotes team work and a guest-first philosophy.
• Manages the café’s financial performance to meet objectives and analyzes any variances and ensures financial controls are adhered to; ensures the integrity of all cash handling procedures; responsible for the accuracy of all cash and deposit transactions. Ensures all team members are trained on the cash handling policies and investigates any variances with the Area Director.
• Determines daily and weekly staffing requirements and develops and posts master schedules; recruits, interviews and hires team members for the café and makes termination decisions where warranted. Ensures all team members are properly trained and conducts orientation.
• Ensures proper sanitation and cleanliness standards are adhered to and directs the team on the proper procedures to maintain cleanliness standards. Ensures compliance with state, federal and local Board of Health requirements.
• Maintains the integrity of the food cost management system; performs end of the week inventory and verifies the accuracy of all numbers submitted. Creates pr
AU BON PAIN JOB DESCRIPTION
Title: General Manager
Position Summary
The General Manager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of “Guest First’ service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility dignity and respect. The General Manager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. He/she ensures that Au Bon Pain’s policies and procedures are implemented and maintained in a consistent manner.
Key Position Responsibilities
• Provides leadership in the café by ensuring the adherence to all Au Bon Pain guidelines and standards and by creating an environment that promotes team work and a guest-first philosophy.
• Manages the café’s financial performance to meet objectives and analyzes any variances and ensures financial controls are adhered to; ensures the integrity of all cash handling procedures; responsible for the accuracy of all cash and deposit transactions. Ensures all team members are trained on the cash handling policies and investigates any variances with the Area Director.
• Determines daily and weekly staffing requirements and develops and posts master schedules; recruits, interviews and hires team members for the café and makes termination decisions where warranted. Ensures all team members are properly trained and conducts orientation.
• Ensures proper sanitation and cleanliness standards are adhered to and directs the team on the proper procedures to maintain cleanliness standards. Ensures compliance with state, federal and local Board of Health requirements.
• Maintains the integrity of the food cost management system; performs end of the week inventory and verifies the accuracy of all numbers submitted. Creates pr