Description
Drives Business Results
Drives productivity of team to achieve store financial, revenue and expense targets.
Monitors sales to ensure labor is utilized to maximize productivity, optimize traffic and achieve sales goals.
Supports implementation of product placement, marketing and promotional strategies.
Ensures team executes operational excellence by engaging customers through in service mindset.
Works with GM to measure the success of brand initiatives, in-store trends and market insights to drive growth.
Responsible for Reserve in Store/ Order in Store programs, inclusive of training, operational process, and driving team behavior to meet goals (US only).
Ensures customer and associate Omni engagement through Brand Ambassador and Specialist program.
Represents as store Omni Champion, in partnership with Customer Experience Manager.
Ambassador for the Store and Brand
Represents our brand within their market and understands our competitors.
Promotes store involvement in Community in Action programs.
Upholds a high-quality store experience for the external and internal customer.
Builds effective relationships with cross-divisional and store-center partners.
Inspires Team
Energizes team to achieve results.
Attracts and selects high potential talent; assesses for skill and cultural fit.
Accountable for team performance through consistent coaching and feedback.
Partners w/GM to create development plans that support career growth for self and team.
Drives team engagement through recognition programs.
[westfieldwtc1]
Drives Business Results
Drives productivity of team to achieve store financial, revenue and expense targets.
Monitors sales to ensure labor is utilized to maximize productivity, optimize traffic and achieve sales goals.
Supports implementation of product placement, marketing and promotional strategies.
Ensures team executes operational excellence by engaging customers through in service mindset.
Works with GM to measure the success of brand initiatives, in-store trends and market insights to drive growth.
Responsible for Reserve in Store/ Order in Store programs, inclusive of training, operational process, and driving team behavior to meet goals (US only).
Ensures customer and associate Omni engagement through Brand Ambassador and Specialist program.
Represents as store Omni Champion, in partnership with Customer Experience Manager.
Ambassador for the Store and Brand
Represents our brand within their market and understands our competitors.
Promotes store involvement in Community in Action programs.
Upholds a high-quality store experience for the external and internal customer.
Builds effective relationships with cross-divisional and store-center partners.
Inspires Team
Energizes team to achieve results.
Attracts and selects high potential talent; assesses for skill and cultural fit.
Accountable for team performance through consistent coaching and feedback.
Partners w/GM to create development plans that support career growth for self and team.
Drives team engagement through recognition programs.
[westfieldwtc1]