The Compliance & ESG Manager will be responsible for  leading compliance initiatives and integrating Environmental, Social, and Governance (ESG) practices across our organisation. This role is pivotal in ensuring regulatory adherence while driving sustainable business practices that align with our company’s values and the expectations of guests, investors, and regulators.

The Compliance & ESG Manager will demonstrate a deep understanding of compliance frameworks, as well as the evolving landscape of ESG in the hospitality sector—including focusing on energy use, labour practices, and supply chain sustainability. 

Key Responsibilities:

Regulatory & Internal Compliance

• Develop, implement, and maintain the organisation’s group compliance framework and policies.
• Monitor compliance with regulatory requirements, and internal standards framework and policies.
• Monitor changes in applicable laws, regulations, and standards.
• Investigate compliance issues and coordinate with legal or regulatory authorities as needed.
• Manage regulatory reporting and liaise with regulatory bodies as needed.
• Prepare reports for, the Board, senior management and regulatory bodies.
• Stay updated on changes in laws, regulations, and industry practices that may impact the business.
• Collaborate with Heads of Department  to ensure consistent compliance across all functions.
• Maintain records of compliance activities, including complaints, investigations, and audits.
• Conduct risk assessments to identify potential compliance issues and implement mitigation strategies.
• Provide compliance training and awareness sessions to employees and stakeholders.
• Act as a point of contact for employees to report potential risks or  concerns.
• Monitor and Audit Risk Proof for compliance and action as necessary
• Attend audits by 3rd parties
• Monitor workmanship and completion of work conducted for compliance.

ESG Compliance & Integration:

• Ensure alignment with ESG-related regulations, standards, and best practices.
• Support ESG reporting and disclosures, including data collection, verification, and submission to appropriate stakeholders.
• Work closely with sustainability and corporate responsibility committees to embed ESG considerations into corporate governance.
• Conduct due diligence on ESG risks related to supply chains, investments, and operations.
• Develop internal ESG policies and procedures and promote ESG culture and awareness across the organisation.

Monitoring & Reporting:

• Design and execute internal audits and compliance checks.
• Track and report on compliance metrics, breaches, or incidents.
• Prepare reports for senior management and The Board on compliance and ESG performance.
• Investigate compliance violations and oversee corrective actions.

Stakeholder Engagement:

• Act as a point of contact for regulatory authorities, auditors, and ESG agencies.
• Collaborate cross-functionally with HR, procurement, finance, and sustainability teams.
• Support external communications related to ESG compliance and performance.

The Compliance & ESG Manager will be responsible for  leading compliance initiatives and integrating Environmental, Social, and Governance (ESG) practices across our organisation. This role is pivotal in ensuring regulatory adherence while driving sustainable business practices that align with our company’s values and the expectations of guests, investors, and regulators.

The Compliance & ESG Manager will demonstrate a deep understanding of compliance frameworks, as well as the evolving landscape of ESG in the hospitality sector—including focusing on energy use, labour practices, and supply chain sustainability. 

Key Responsibilities:

Regulatory & Internal Compliance

• Develop, implement, and maintain the organisation’s group compliance framework and policies.
• Monitor compliance with regulatory requirements, and internal standards framework and policies.
• Monitor changes in applicable laws, regulations, and standards.
• Investigate compliance issues and coordinate with legal or regulatory authorities as needed.
• Manage regulatory reporting and liaise with regulatory bodies as needed.
• Prepare reports for, the Board, senior management and regulatory bodies.
• Stay updated on changes in laws, regulations, and industry practices that may impact the business.
• Collaborate with Heads of Department  to ensure consistent compliance across all functions.
• Maintain records of compliance activities, including complaints, investigations, and audits.
• Conduct risk assessments to identify potential compliance issues and implement mitigation strategies.
• Provide compliance training and awareness sessions to employees and stakeholders.
• Act as a point of contact for employees to report potential risks or  concerns.
• Monitor and Audit Risk Proof for compliance and action as necessary
• Attend audits by 3rd parties
• Monitor workmanship and completion of work conducted for compliance.

ESG Compliance & Integration:

• Ensure alignment with ESG-related regulations, standards, and best practices.
• Support ESG reporting and disclosures, including data collection, verification, and submission to appropriate stakeholders.
• Work closely with sustainability and corporate responsibility committees to embed ESG considerations into corporate governance.
• Conduct due diligence on ESG risks related to supply chains, investments, and operations.
• Develop internal ESG policies and procedures and promote ESG culture and awareness across the organisation.

Monitoring & Reporting:

• Design and execute internal audits and compliance checks.
• Track and report on compliance metrics, breaches, or incidents.
• Prepare reports for senior management and The Board on compliance and ESG performance.
• Investigate compliance violations and oversee corrective actions.

Stakeholder Engagement:

• Act as a point of contact for regulatory authorities, auditors, and ESG agencies.
• Collaborate cross-functionally with HR, procurement, finance, and sustainability teams.
• Support external communications related to ESG compliance and performance.