POSITION PURPOSE:

Uphold and enforce Subway standards as well as DSI policies/procedures; maintain operational excellence; follow-up training and further development of staff; supportive of market business plans; understanding of restaurant’s financial performance.

MAJOR AREAS OF RESPONSIBILITY:

• Sales/Guest Service
• Operations
• Personnel

Sales/Guest Service

• Meet or exceed budgeted sales goals through:
• Performing and training exceptional guest service
• Keeping a clean, bright store – manage through cleaning list
• Serving the highest quality product:
• Ensure all products meet food safety specifications
• Ensure all incoming product is to Subway specifications
• Ensure all product preparation is to specifications
• Ensure sandwich and salad preparation is to specifications
• Working with advertising and marketing representatives on LSM
  

Operations

• Manage the restaurant with the Subway Operations Manual as guideline
• Utilize all charts that are in place
• Control all costs through daily/weekly paperwork and tracking sheets
• Attend mandatory staff meetings to keep all employees informed and involved
• Work varied shifts to have a complete understanding of your restaurant and to improve daily operations
• Ensure all files are complete and up-to-date, and confidentiality is maintained
• Teach preventive maintenance and ensure all equipment is in good working condition
• Perform banking duties in manager’s absence or upon request by Manager or Supervisor:
• Must provide your own motor vehicle transportation
• Must provide proof of current motor vehicle insurance
• Must possess current valid Arizona driver’s license
• Check restaurant mail box in manager’s absence or upon request by Manager or Supervisor
• Ability to use POS cash register system, bread oven, manual tomato and vegetable slicers, knives, mop and mop bucket/wringer combination

Personnel

• Staff restaurant properly to provide excellent guest service
• Understanding of hiring employees that meet DSI guidelines
• Knowledge of DSI new hire orientation policy and time record procedures
• Train all employees to DSI guidelines and expectations; continuous follow-up
• Provide feedback to Restaurant Manager for employee performance evaluations and/or wage reviews
• Participate with Restaurant Manager in the appropriate discipline of employees, being consistent and using DSI guidelines
• Support and enforce all Subway and DSI policies/procedures

PREREQUISITES:

• Food safety training and ServSafe certification (if applicable)
• University of Subway certification
• Management training and certification as required by DSI and Subway Corporate
• Must work shifts opposite Restaurant Manager
• Frequent to continuous standing, bending, walking, carrying – climbing on occasion
• Ability to lift a minimum of 10 pounds regularly and up to 50 pounds occasionally
• Regular and predictable attendance is essential
• Assume the position of Restaurant Manager as required

POSITION PURPOSE:

Uphold and enforce Subway standards as well as DSI policies/procedures; maintain operational excellence; follow-up training and further development of staff; supportive of market business plans; understanding of restaurant’s financial performance.

MAJOR AREAS OF RESPONSIBILITY:

• Sales/Guest Service
• Operations
• Personnel

Sales/Guest Service

• Meet or exceed budgeted sales goals through:
• Performing and training exceptional guest service
• Keeping a clean, bright store – manage through cleaning list
• Serving the highest quality product:
• Ensure all products meet food safety specifications
• Ensure all incoming product is to Subway specifications
• Ensure all product preparation is to specifications
• Ensure sandwich and salad preparation is to specifications
• Working with advertising and marketing representatives on LSM
  

Operations

• Manage the restaurant with the Subway Operations Manual as guideline
• Utilize all charts that are in place
• Control all costs through daily/weekly paperwork and tracking sheets
• Attend mandatory staff meetings to keep all employees informed and involved
• Work varied shifts to have a complete understanding of your restaurant and to improve daily operations
• Ensure all files are complete and up-to-date, and confidentiality is maintained
• Teach preventive maintenance and ensure all equipment is in good working condition
• Perform banking duties in manager’s absence or upon request by Manager or Supervisor:
• Must provide your own motor vehicle transportation
• Must provide proof of current motor vehicle insurance
• Must possess current valid Arizona driver’s license
• Check restaurant mail box in manager’s absence or upon request by Manager or Supervisor
• Ability to use POS cash register system, bread oven, manual tomato and vegetable slicers, knives, mop and mop bucket/wringer combination

Personnel

• Staff restaurant properly to provide excellent guest service
• Understanding of hiring employees that meet DSI guidelines
• Knowledge of DSI new hire orientation policy and time record procedures
• Train all employees to DSI guidelines and expectations; continuous follow-up
• Provide feedback to Restaurant Manager for employee performance evaluations and/or wage reviews
• Participate with Restaurant Manager in the appropriate discipline of employees, being consistent and using DSI guidelines
• Support and enforce all Subway and DSI policies/procedures

PREREQUISITES:

• Food safety training and ServSafe certification (if applicable)
• University of Subway certification
• Management training and certification as required by DSI and Subway Corporate
• Must work shifts opposite Restaurant Manager
• Frequent to continuous standing, bending, walking, carrying – climbing on occasion
• Ability to lift a minimum of 10 pounds regularly and up to 50 pounds occasionally
• Regular and predictable attendance is essential
• Assume the position of Restaurant Manager as required