Admin Assistant Job Description
Responsible to: General Manager
Location: Berlin
What you’ll be doing
You’ll work closely with the Venue Manager to manage inbound sales enquiries from our guests as well as completing business administrative tasks outlined by your line manager
Guest Services
Answering inbound calls in a polite and timely manner
Pick up and respond to any missed calls
Responding to inbound enquiries for groups of up to 35 guests via the booking system and email
Help achieve any targets for conversion rates and forecasted revenue
Responding to all queries from guests in a polite and timely manner
Complete all additional administrative tasks set by your line manager
The admin assistant will be the main point of call to take any meetings on site in relation to booking enquiries.
Working Arrangement
Your place of work will be
Monday to Sunday based on rota’d hours a total of 20 hours per week
Multiple platforms for communicating with HQ Support & site teams to include phone, email and Teams
What We’ll Offer
Hourly Salary 13 Per hour
Friends and family discounts across the Lane7 Group
Admin Assistant Job Description
Responsible to: General Manager
Location: Berlin
What you’ll be doing
You’ll work closely with the Venue Manager to manage inbound sales enquiries from our guests as well as completing business administrative tasks outlined by your line manager
Guest Services
Answering inbound calls in a polite and timely manner
Pick up and respond to any missed calls
Responding to inbound enquiries for groups of up to 35 guests via the booking system and email
Help achieve any targets for conversion rates and forecasted revenue
Responding to all queries from guests in a polite and timely manner
Complete all additional administrative tasks set by your line manager
The admin assistant will be the main point of call to take any meetings on site in relation to booking enquiries.
Working Arrangement
Your place of work will be
Monday to Sunday based on rota’d hours a total of 20 hours per week
Multiple platforms for communicating with HQ Support & site teams to include phone, email and Teams
What We’ll Offer
Hourly Salary 13 Per hour
Friends and family discounts across the Lane7 Group