ABOUT THE COMPANY 

Birley Bakery is the newest opening by the club owner and entrepreneur Robin Birley; owner of prestigious private members’ clubs 5 Hertford Street and Oswald’s in London.  

Opening summer 2025, Birley Bakery will be located on the Upper East Side’s Madison Avenue, and aims to create a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We will fulfil the need of every household craving exceptional quality, by delivering simple yet elegantly crafted bread, pastries and desserts.   

POSITION SUMMARY 

The Server Assistants at the Birley Bakery play a crucial role in providing an exceptional dining and beverage experience through friendly, attentive, and professional service and impeccable order execution. Server Assistants work closely with the Server and front-of-house team members to create a welcoming atmosphere and ensure the highest possible level of customer satisfaction, elevating Birley Bakery’s brand and service standards at all times. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

• To have a good knowledge of the menu and styles of service. 
• To take/ bring food and beverage orders efficiently and professionally ensuring all information is correct. 
• To be fully conversant with the table lay-up and mise-en-place prior to, during and after service and to assist with re-setting. 
• To actively assist the Servers in the service of food and beverage. 
• To promote a good team spirit and good relationship within the bakery and kitchen brigades. 
• To undertake cashiering duties and take responsibility for the recording of all items on bills, process payments and adhere to correct credit policies. 
• To be familiar with and implement any relevant legislation i.e., liquor licensing. 
• To inform supervisors of all guest comments and requirements that cannot be resolved immediately. 
• To provide friendly, courteous and professional service at all times. 

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) 

• 1+ years of serving assistant experience in a premium hospitality or bakery/café environment. 
• Working knowledge of espresso-based drink preparation is a plus. 
• Strong sense of organization, multitasking skills, communication, attention to detail, and calm under pressure. 
• Excellent interpersonal and communication skills; capable of mentoring junior team members. 
• Flexibility to support other departments and collaborate across the café and bakery team. 
• Friendly, guest-focused, and team-oriented. 
• Ability to stand for long periods and lift up to 25 lbs. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• Ability to be flexible with job demands and open-minded when being asked to complete tasks. 
• Ability to operate and use all the equipment necessary to run the bakery. 
• Ability to operate with grace under pressure. 
• Ability to work varied hours/days (early mornings, weekends, holidays) as business dictates. 
• Ability to stand for up to 8-10 hours a day. 

EEO STATEMENT  

Birley Bakery is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status. 

ABOUT THE COMPANY 

Birley Bakery is the newest opening by the club owner and entrepreneur Robin Birley; owner of prestigious private members’ clubs 5 Hertford Street and Oswald’s in London.  

Opening summer 2025, Birley Bakery will be located on the Upper East Side’s Madison Avenue, and aims to create a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We will fulfil the need of every household craving exceptional quality, by delivering simple yet elegantly crafted bread, pastries and desserts.   

POSITION SUMMARY 

The Server Assistants at the Birley Bakery play a crucial role in providing an exceptional dining and beverage experience through friendly, attentive, and professional service and impeccable order execution. Server Assistants work closely with the Server and front-of-house team members to create a welcoming atmosphere and ensure the highest possible level of customer satisfaction, elevating Birley Bakery’s brand and service standards at all times. 

ESSENTIAL DUTIES & RESPONSIBILITIES 

• To have a good knowledge of the menu and styles of service. 
• To take/ bring food and beverage orders efficiently and professionally ensuring all information is correct. 
• To be fully conversant with the table lay-up and mise-en-place prior to, during and after service and to assist with re-setting. 
• To actively assist the Servers in the service of food and beverage. 
• To promote a good team spirit and good relationship within the bakery and kitchen brigades. 
• To undertake cashiering duties and take responsibility for the recording of all items on bills, process payments and adhere to correct credit policies. 
• To be familiar with and implement any relevant legislation i.e., liquor licensing. 
• To inform supervisors of all guest comments and requirements that cannot be resolved immediately. 
• To provide friendly, courteous and professional service at all times. 

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) 

• 1+ years of serving assistant experience in a premium hospitality or bakery/café environment. 
• Working knowledge of espresso-based drink preparation is a plus. 
• Strong sense of organization, multitasking skills, communication, attention to detail, and calm under pressure. 
• Excellent interpersonal and communication skills; capable of mentoring junior team members. 
• Flexibility to support other departments and collaborate across the café and bakery team. 
• Friendly, guest-focused, and team-oriented. 
• Ability to stand for long periods and lift up to 25 lbs. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• Ability to be flexible with job demands and open-minded when being asked to complete tasks. 
• Ability to operate and use all the equipment necessary to run the bakery. 
• Ability to operate with grace under pressure. 
• Ability to work varied hours/days (early mornings, weekends, holidays) as business dictates. 
• Ability to stand for up to 8-10 hours a day. 

EEO STATEMENT  

Birley Bakery is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.