Accessibility
Crew Member
Summary
Crew Member
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Location | Warwick Rd, Coventry CV3 6TA, UK |
Crew Member
Description
Crew Member
Burger King is radically redefining its proposition in the UK Market. With a great menu, awesome customer service and welcoming in house experience we are committed to driving our business forward in the UK. To support this we are looking for passionate people to join our team.
Are you?
● A team player with a positive can-do attitude
● Confident talking to and interacting with people
● Comfortable in a fast paced environment
● Wanting to learn new skills
What you will do as a crew member:
● Deliver exceptional service to all customers
● Process guest orders and transactions - through kiosks and till points
● Prepare orders ensuring high quality and fast delivery
● Maintaining standards and cleanliness throughout the restaurant
● Be part of a team that give great experiences for all our customers
● Guests interaction at Kiosk Points: (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Greets Guests, with welcoming and genuine greeting to the restaurant
- Displays positive body language, eye contact with a warm and friendly smile
- Listens to Guests giving them their full attention
- Invites Guests to use Kiosk points
- Explains the Guest Journey for Order and Payment to ORB
- How to Modify Orders / Accept Voucher Codes
● Guests at Till Points:
- When 3 or more Guests waiting at Till points, invites Guests to use Kiosk Points
● Order Pick Up:
- Observes the OPU, helps Guests to seats when required Parents with children / Older Generation Guest
- Informs Guests where to find condiments for their order. Fetches Condiments for Guests when required
● Dining Area Guest interaction (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Provides eye contact to Guests, when working on Dining Area, providing a warm and genuine smile
- Helps Guests when needed, looks for ways to add value to their visit
- Table Touches: Interacts with Guests solicits feedback on their visit
- Communicates with MIC on both positive and constructive feedback to improve the shift
● Guest Recovery: (L.A.S.T) Listen, Apologise, Satisfy, Thank
- Follows Guest recovery procedure, shows genuine sympathy, listens and provides a swift Guest resolution
● Dining Area:
- Clears Tables promptly, and Sanitises surfaces
- Tables, Floors and bins are cleaned without disruption to the Guest(s)
- 2 Wet Caution signs are displayed correctly when cleaning floor
- Spills on D/A floor are immediately dealt with to avoid Guest incident
- Condiment bar is stocked and maintained
- Toilet cleanliness is maintained to Guest expectation
- Toilets (Accessible) are stocked correctly hand soap/sanitiser and toilet rolls
- Completes tasks required for Dining area
We offer all our restaurant teams Great Pay, Flexible Hours, Pension, Free Meals and Discount Vouchers at Top High Street Retailer’s and Leisure Brands and Rewarding Career Paths!
Why don't you just flaming well join us. Apply now.
Our Story
Founded in 1954 by James McLamore and David Edgerton in Miami, Florida, the BURGER KING® brand has grown to become the second largest hamburger restoration chain in the world. Known as the creator of the WHOPPER®, where passion and experience are savoured in every bite, BURGER KING® restaurants serve more than 11 million visitors every day across the world.
Burger King is radically redefining its proposition in the UK Market. With a great menu, awesome customer service and welcoming in house experience we are committed to driving our business forward in the UK. To support this we are looking for passionate people to join our team.
Are you?
● A team player with a positive can-do attitude
● Confident talking to and interacting with people
● Comfortable in a fast paced environment
● Wanting to learn new skills
What you will do as a crew member:
● Deliver exceptional service to all customers
● Process guest orders and transactions - through kiosks and till points
● Prepare orders ensuring high quality and fast delivery
● Maintaining standards and cleanliness throughout the restaurant
● Be part of a team that give great experiences for all our customers
● Guests interaction at Kiosk Points: (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Greets Guests, with welcoming and genuine greeting to the restaurant
- Displays positive body language, eye contact with a warm and friendly smile
- Listens to Guests giving them their full attention
- Invites Guests to use Kiosk points
- Explains the Guest Journey for Order and Payment to ORB
- How to Modify Orders / Accept Voucher Codes
● Guests at Till Points:
- When 3 or more Guests waiting at Till points, invites Guests to use Kiosk Points
● Order Pick Up:
- Observes the OPU, helps Guests to seats when required Parents with children / Older Generation Guest
- Informs Guests where to find condiments for their order. Fetches Condiments for Guests when required
● Dining Area Guest interaction (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Provides eye contact to Guests, when working on Dining Area, providing a warm and genuine smile
- Helps Guests when needed, looks for ways to add value to their visit
- Table Touches: Interacts with Guests solicits feedback on their visit
- Communicates with MIC on both positive and constructive feedback to improve the shift
● Guest Recovery: (L.A.S.T) Listen, Apologise, Satisfy, Thank
- Follows Guest recovery procedure, shows genuine sympathy, listens and provides a swift Guest resolution
● Dining Area:
- Clears Tables promptly, and Sanitises surfaces
- Tables, Floors and bins are cleaned without disruption to the Guest(s)
- 2 Wet Caution signs are displayed correctly when cleaning floor
- Spills on D/A floor are immediately dealt with to avoid Guest incident
- Condiment bar is stocked and maintained
- Toilet cleanliness is maintained to Guest expectation
- Toilets (Accessible) are stocked correctly hand soap/sanitiser and toilet rolls
- Completes tasks required for Dining area
We offer all our restaurant teams Great Pay, Flexible Hours, Pension, Free Meals and Discount Vouchers at Top High Street Retailer’s and Leisure Brands and Rewarding Career Paths!
Why don't you just flaming well join us. Apply now.
Our Story
Founded in 1954 by James McLamore and David Edgerton in Miami, Florida, the BURGER KING® brand has grown to become the second largest hamburger restoration chain in the world. Known as the creator of the WHOPPER®, where passion and experience are savoured in every bite, BURGER KING® restaurants serve more than 11 million visitors every day across the world.
Crew Member
Burger King is radically redefining its proposition in the UK Market. With a great menu, awesome customer service and welcoming in house experience we are committed to driving our business forward in the UK. To support this we are looking for passionate people to join our team.
Are you?
● A team player with a positive can-do attitude
● Confident talking to and interacting with people
● Comfortable in a fast paced environment
● Wanting to learn new skills
What you will do as a crew member:
● Deliver exceptional service to all customers
● Process guest orders and transactions - through kiosks and till points
● Prepare orders ensuring high quality and fast delivery
● Maintaining standards and cleanliness throughout the restaurant
● Be part of a team that give great experiences for all our customers
● Guests interaction at Kiosk Points: (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Greets Guests, with welcoming and genuine greeting to the restaurant
- Displays positive body language, eye contact with a warm and friendly smile
- Listens to Guests giving them their full attention
- Invites Guests to use Kiosk points
- Explains the Guest Journey for Order and Payment to ORB
- How to Modify Orders / Accept Voucher Codes
● Guests at Till Points:
- When 3 or more Guests waiting at Till points, invites Guests to use Kiosk Points
● Order Pick Up:
- Observes the OPU, helps Guests to seats when required Parents with children / Older Generation Guest
- Informs Guests where to find condiments for their order. Fetches Condiments for Guests when required
● Dining Area Guest interaction (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Provides eye contact to Guests, when working on Dining Area, providing a warm and genuine smile
- Helps Guests when needed, looks for ways to add value to their visit
- Table Touches: Interacts with Guests solicits feedback on their visit
- Communicates with MIC on both positive and constructive feedback to improve the shift
● Guest Recovery: (L.A.S.T) Listen, Apologise, Satisfy, Thank
- Follows Guest recovery procedure, shows genuine sympathy, listens and provides a swift Guest resolution
● Dining Area:
- Clears Tables promptly, and Sanitises surfaces
- Tables, Floors and bins are cleaned without disruption to the Guest(s)
- 2 Wet Caution signs are displayed correctly when cleaning floor
- Spills on D/A floor are immediately dealt with to avoid Guest incident
- Condiment bar is stocked and maintained
- Toilet cleanliness is maintained to Guest expectation
- Toilets (Accessible) are stocked correctly hand soap/sanitiser and toilet rolls
- Completes tasks required for Dining area
We offer all our restaurant teams Great Pay, Flexible Hours, Pension, Free Meals and Discount Vouchers at Top High Street Retailer’s and Leisure Brands and Rewarding Career Paths!
Why don't you just flaming well join us. Apply now.
Our Story
Founded in 1954 by James McLamore and David Edgerton in Miami, Florida, the BURGER KING® brand has grown to become the second largest hamburger restoration chain in the world. Known as the creator of the WHOPPER®, where passion and experience are savoured in every bite, BURGER KING® restaurants serve more than 11 million visitors every day across the world.
Burger King is radically redefining its proposition in the UK Market. With a great menu, awesome customer service and welcoming in house experience we are committed to driving our business forward in the UK. To support this we are looking for passionate people to join our team.
Are you?
● A team player with a positive can-do attitude
● Confident talking to and interacting with people
● Comfortable in a fast paced environment
● Wanting to learn new skills
What you will do as a crew member:
● Deliver exceptional service to all customers
● Process guest orders and transactions - through kiosks and till points
● Prepare orders ensuring high quality and fast delivery
● Maintaining standards and cleanliness throughout the restaurant
● Be part of a team that give great experiences for all our customers
● Guests interaction at Kiosk Points: (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Greets Guests, with welcoming and genuine greeting to the restaurant
- Displays positive body language, eye contact with a warm and friendly smile
- Listens to Guests giving them their full attention
- Invites Guests to use Kiosk points
- Explains the Guest Journey for Order and Payment to ORB
- How to Modify Orders / Accept Voucher Codes
● Guests at Till Points:
- When 3 or more Guests waiting at Till points, invites Guests to use Kiosk Points
● Order Pick Up:
- Observes the OPU, helps Guests to seats when required Parents with children / Older Generation Guest
- Informs Guests where to find condiments for their order. Fetches Condiments for Guests when required
● Dining Area Guest interaction (C.A.R.E) Connect, Appreciate, Respect, Everyone
- Provides eye contact to Guests, when working on Dining Area, providing a warm and genuine smile
- Helps Guests when needed, looks for ways to add value to their visit
- Table Touches: Interacts with Guests solicits feedback on their visit
- Communicates with MIC on both positive and constructive feedback to improve the shift
● Guest Recovery: (L.A.S.T) Listen, Apologise, Satisfy, Thank
- Follows Guest recovery procedure, shows genuine sympathy, listens and provides a swift Guest resolution
● Dining Area:
- Clears Tables promptly, and Sanitises surfaces
- Tables, Floors and bins are cleaned without disruption to the Guest(s)
- 2 Wet Caution signs are displayed correctly when cleaning floor
- Spills on D/A floor are immediately dealt with to avoid Guest incident
- Condiment bar is stocked and maintained
- Toilet cleanliness is maintained to Guest expectation
- Toilets (Accessible) are stocked correctly hand soap/sanitiser and toilet rolls
- Completes tasks required for Dining area
We offer all our restaurant teams Great Pay, Flexible Hours, Pension, Free Meals and Discount Vouchers at Top High Street Retailer’s and Leisure Brands and Rewarding Career Paths!
Why don't you just flaming well join us. Apply now.
Our Story
Founded in 1954 by James McLamore and David Edgerton in Miami, Florida, the BURGER KING® brand has grown to become the second largest hamburger restoration chain in the world. Known as the creator of the WHOPPER®, where passion and experience are savoured in every bite, BURGER KING® restaurants serve more than 11 million visitors every day across the world.
Details
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Location | Warwick Rd, Coventry CV3 6TA, UK |
Skills
A team player
A natural ability to talk to customers
A positiive can-do attitude
Willingness to learn new skills
By applying you confirm you have these skills.
Burger King - BKUK Group
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
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Warwick Rd, Coventry CV3 6TA, UK