UK Senior Payroll Specialist

About Harri:

Harri is an optimized employee experience platform built for the service industry vertical. With over 30 modules interconnecting solutions for talent acquisition, workforce management, talent development, communications, analytics, and business intelligence, Harri equips enterprise businesses with next-generation technology enabling them to build, manage and develop their teams from a single platform.  

Harri operates on a global scale with offices in  London, New York, Miami, Palestine, and India. We were recently named one of the “Top 50 Startups” by LinkedIn, awarded “Best Enterprise Solution for Core HR/Workforce” by HR Tech Awards, and “Best Tech Startup”  by the TIMMY Awards. 

We are passionate about building a team of Service First-driven individuals that want to exceed the expectations of those that share an experience with our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to come meet the Harri family…

We have an opportunity that will support end-to-end payroll processes for UK Payroll, including payroll transaction processing, reconciliation, reporting, and other statutory obligations/payments.

UK Senior Payroll Specialist:

• CIPP (or equivalent) is desirable but not essential for this UK Senior Payroll Specialist role as is proven experience in a Hospitality sector payroll bureau or large volume payroll environment. 

  Reporting to a Payroll Team Manager the ideal candidate will have 5+ years of payroll processing experience within a Bureau / Shared Service Environment or handling multiple high-volume payrolls. The successful candidate will be responsible for maintaining a high level of customer satisfaction of clients. 

  Duties & Responsibilities

  • Meeting with existing clients, understanding their needs, and providing a solution 

  • Manage the end-to-end payroll from data submission to employee payment

  • Forge positive working relationships with other team members, clients, and wider Harri team

  • Work closely with colleagues and operational team managers to trouble-shoot processes, streamline our ways of working, and deliver a smooth transition for all new clients

  • Ensure all processes and procedures are adhered to by you and your team members

  • Planning and processing multiple payrolls on behalf of clients accurately, on time, and efficiently. Usually processing the larger and more complex payrolls accurately and ensuring the client is happy with the service provided.

  • Regular auditing of documentation to ensure compliance and governance. 

  • Provide professional and friendly support to clients and their employees for all payroll-related matters. 

  • Lead calls with clients and sometimes act as the more senior party on client calls assisting more junior members of the team

  • Maintaining and further developing the relationship with the existing customer base throughout the UK. 

  • Identifying opportunities and implementing solutions with existing clients and prospects.

  • Output daily payment rejections sheet from the faster payments software and ensure the team has addressed each one by midday

  • Ensure all ad-hoc and regular billing is accurate to assist with the invoicing process

  • Checking of payrolls as per specific checking processes to ensure the accuracy of payrolls

  • Excellent time management and soft skills for following up with clients as per SLA timings, reducing the need for escalation

  • Full processing and management of all pension schemes on behalf of the customer

  • Support more junior members of the team as well as the first port of call to assist Payroll Team Manager with more complex queries and reconciliations.

  • Ensure that management-level oversight and scrutiny are possible; review, improve and clearly document payroll-related control processes.

  The successful candidates will have the following skills, experience, and qualifications: 

  • Excellent knowledge of UK legislation and payroll-related tax matters. 

  • Proven experience with various payroll software, HMRC submissions, faster payments/BACS, Auto Enrolment, Payroll Journals, Pension submissions, P11Ds, Reporting, etc. 

  • Intermediate user of Microsoft Office Suite with advanced Excel skills. 

  • Demonstrate time management, administration, and prioritization skills with attention to detail. 

  • Excellent communication and organizational skills

  • Be enthusiastic and passionate about providing clients with the highest level of service. 

  • Understanding GDPR compliance and ISO quality standards is desirable. 

  • Experience with an Apple Mac is desirable

  The list of duties and responsibilities is not exhaustive.

  Some travel will be required to the Head Office in London as well as Manchester and relevant customer sites.

About Harri:

Harri is an optimized employee experience platform built for the service industry vertical. With over 30 modules interconnecting solutions for talent acquisition, workforce management, talent development, communications, analytics, and business intelligence, Harri equips enterprise businesses with next-generation technology enabling them to build, manage and develop their teams from a single platform.  

Harri operates on a global scale with offices in  London, New York, Miami, Palestine, and India. We were recently named one of the “Top 50 Startups” by LinkedIn, awarded “Best Enterprise Solution for Core HR/Workforce” by HR Tech Awards, and “Best Tech Startup”  by the TIMMY Awards. 

We are passionate about building a team of Service First-driven individuals that want to exceed the expectations of those that share an experience with our brand. If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to come meet the Harri family…

We have an opportunity that will support end-to-end payroll processes for UK Payroll, including payroll transaction processing, reconciliation, reporting, and other statutory obligations/payments.

UK Senior Payroll Specialist:

• CIPP (or equivalent) is desirable but not essential for this UK Senior Payroll Specialist role as is proven experience in a Hospitality sector payroll bureau or large volume payroll environment. 

  Reporting to a Payroll Team Manager the ideal candidate will have 5+ years of payroll processing experience within a Bureau / Shared Service Environment or handling multiple high-volume payrolls. The successful candidate will be responsible for maintaining a high level of customer satisfaction of clients. 

  Duties & Responsibilities

  • Meeting with existing clients, understanding their needs, and providing a solution 

  • Manage the end-to-end payroll from data submission to employee payment

  • Forge positive working relationships with other team members, clients, and wider Harri team

  • Work closely with colleagues and operational team managers to trouble-shoot processes, streamline our ways of working, and deliver a smooth transition for all new clients

  • Ensure all processes and procedures are adhered to by you and your team members

  • Planning and processing multiple payrolls on behalf of clients accurately, on time, and efficiently. Usually processing the larger and more complex payrolls accurately and ensuring the client is happy with the service provided.

  • Regular auditing of documentation to ensure compliance and governance. 

  • Provide professional and friendly support to clients and their employees for all payroll-related matters. 

  • Lead calls with clients and sometimes act as the more senior party on client calls assisting more junior members of the team

  • Maintaining and further developing the relationship with the existing customer base throughout the UK. 

  • Identifying opportunities and implementing solutions with existing clients and prospects.

  • Output daily payment rejections sheet from the faster payments software and ensure the team has addressed each one by midday

  • Ensure all ad-hoc and regular billing is accurate to assist with the invoicing process

  • Checking of payrolls as per specific checking processes to ensure the accuracy of payrolls

  • Excellent time management and soft skills for following up with clients as per SLA timings, reducing the need for escalation

  • Full processing and management of all pension schemes on behalf of the customer

  • Support more junior members of the team as well as the first port of call to assist Payroll Team Manager with more complex queries and reconciliations.

  • Ensure that management-level oversight and scrutiny are possible; review, improve and clearly document payroll-related control processes.

  The successful candidates will have the following skills, experience, and qualifications: 

  • Excellent knowledge of UK legislation and payroll-related tax matters. 

  • Proven experience with various payroll software, HMRC submissions, faster payments/BACS, Auto Enrolment, Payroll Journals, Pension submissions, P11Ds, Reporting, etc. 

  • Intermediate user of Microsoft Office Suite with advanced Excel skills. 

  • Demonstrate time management, administration, and prioritization skills with attention to detail. 

  • Excellent communication and organizational skills

  • Be enthusiastic and passionate about providing clients with the highest level of service. 

  • Understanding GDPR compliance and ISO quality standards is desirable. 

  • Experience with an Apple Mac is desirable

  The list of duties and responsibilities is not exhaustive.

  Some travel will be required to the Head Office in London as well as Manchester and relevant customer sites.