About Harri:
Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand.
If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family.
Who you are:
The Customer Success Solutions Architect is a pivotal role within Harri, designed to bridge the gap between our customer success and product development teams. This role involves working intimately with customers to understand their unique needs and challenges, designing and implementing solutions such as labour models that will optimise business performance or consulting that enhances their experience with our platform. The ideal candidate will have a strong technical background coupled with a customer-centric approach to problem-solving.
Key Responsibilities:
Experience and Skills:
*Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time.*
About Harri:
Harri is the first enterprise-ready workforce management platform built for the services vertical. The services vertical faces the greatest technological challenges that exist within the world of Human Capital Management and we believe they deserve a platform built from the ground up as a result. We have experienced a tremendous amount of growth since our 2012 inception and we have no plans on stopping that growth anytime soon. We are passionate about building a team of Service First-driven individuals who want to exceed the expectations of those who experience our brand.
If you’re a builder, or problem solver, and love the fast pace of a startup, it’s time to meet the Harri family.
Who you are:
The Customer Success Solutions Architect is a pivotal role within Harri, designed to bridge the gap between our customer success and product development teams. This role involves working intimately with customers to understand their unique needs and challenges, designing and implementing solutions such as labour models that will optimise business performance or consulting that enhances their experience with our platform. The ideal candidate will have a strong technical background coupled with a customer-centric approach to problem-solving.
Key Responsibilities:
Experience and Skills:
*Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time.*