Project Manager, SaaS Implementation - Remote Opportunity

Harri offers a next-generation SaaS HCM software technology platform that helps hospitality organizations build, manage, and engage their teams. With more than 30 modules, the platform provides solutions for talent acquisition, employer branding, applicant tracking, scheduling, time & attendance, communications, compliance, and analytics. With 400,000 job seekers and 9,000 employers, Harri is a best-in-class solution that helps solve the labor-related challenges that plague the hospitality industry. Based in NYC, Harri has global offices in the UK, India, and the Middle East and was recently named a Top 50 Startup by LinkedIn.

If you’re a builder, entrepreneur, or problem solver and love the fast pace of a startup, it’s time to come meet the Harri family.

Who you are...
Someone who likes order in the world. You believe that there is always a way to do things more efficiently. A good day means you successfully crossed off tasks on your daily to-do list.

An ideal Project Manager candidate will have experience in HR / HCM / SaaS and experience in enterprise software deployments. Our clients are restaurants, restaurant groups, hotels, and service retail, so having a solid understanding and appreciation for the hospitality and service industry is key!

You’re a resourceful, self-sufficient, self-starter with a proven history of solving problems, getting things done, and teaching yourself new skills.

Key Role Competencies:
- Identify and solve complex process and technology-related problems during the rollout process through methodologies that rely on best practice as much as creative thinking
- Clearly communicate the status of all projects, issues with implementation, and solutions
- Manage the project plan and timelines of the project, reporting status and identify risks to management
- Manage customer and internal resources to drive toward project milestones and overall project execution
- Participate in cross-functional teams, acting as an advocate for the user, to ensure customer needs are met
- Communicate functionality and technical concepts to non-technical/technical users, alike

Required Skills:

- Excellent communication (written and verbal) and presentation skills (both in-person & virtual), as well as the ability to communicate effectively at all levels within the organization
- Experience rolling out enterprise-level transformative software implementations
- Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired
- Ability to properly scope requirements, identify tasks and determine the level of effort
- Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams
- Strong attention to detail with excellent analytical, written, problem-solving skills
- Self-motivated and self-managing and able to work independently
- Manage multiple projects, backlog, and timeline
- Willingness to travel 10-20% of the time (post-COVID)
- 5+ years in a client-facing software implementation project management capacity at a SaaS Software company or consulting firm
- Experience in the hospitality industry in operations, general manager, or other operational roles strongly preferred but not required

*Based on the candidate's skill and experience, this position may be filled at varying position levels, from Associate to Project Manager to Project Manager

Harri offers a next-generation SaaS HCM software technology platform that helps hospitality organizations build, manage, and engage their teams. With more than 30 modules, the platform provides solutions for talent acquisition, employer branding, applicant tracking, scheduling, time & attendance, communications, compliance, and analytics. With 400,000 job seekers and 9,000 employers, Harri is a best-in-class solution that helps solve the labor-related challenges that plague the hospitality industry. Based in NYC, Harri has global offices in the UK, India, and the Middle East and was recently named a Top 50 Startup by LinkedIn.

If you’re a builder, entrepreneur, or problem solver and love the fast pace of a startup, it’s time to come meet the Harri family.

Who you are...
Someone who likes order in the world. You believe that there is always a way to do things more efficiently. A good day means you successfully crossed off tasks on your daily to-do list.

An ideal Project Manager candidate will have experience in HR / HCM / SaaS and experience in enterprise software deployments. Our clients are restaurants, restaurant groups, hotels, and service retail, so having a solid understanding and appreciation for the hospitality and service industry is key!

You’re a resourceful, self-sufficient, self-starter with a proven history of solving problems, getting things done, and teaching yourself new skills.

Key Role Competencies:
- Identify and solve complex process and technology-related problems during the rollout process through methodologies that rely on best practice as much as creative thinking
- Clearly communicate the status of all projects, issues with implementation, and solutions
- Manage the project plan and timelines of the project, reporting status and identify risks to management
- Manage customer and internal resources to drive toward project milestones and overall project execution
- Participate in cross-functional teams, acting as an advocate for the user, to ensure customer needs are met
- Communicate functionality and technical concepts to non-technical/technical users, alike

Required Skills:

- Excellent communication (written and verbal) and presentation skills (both in-person & virtual), as well as the ability to communicate effectively at all levels within the organization
- Experience rolling out enterprise-level transformative software implementations
- Experience working in a cross-functional, team-based globally distributed environment; experience working in an international environment desired
- Ability to properly scope requirements, identify tasks and determine the level of effort
- Ability to effectively communicate technical decisions and their rationales to business unit stakeholders and development teams
- Strong attention to detail with excellent analytical, written, problem-solving skills
- Self-motivated and self-managing and able to work independently
- Manage multiple projects, backlog, and timeline
- Willingness to travel 10-20% of the time (post-COVID)
- 5+ years in a client-facing software implementation project management capacity at a SaaS Software company or consulting firm
- Experience in the hospitality industry in operations, general manager, or other operational roles strongly preferred but not required

*Based on the candidate's skill and experience, this position may be filled at varying position levels, from Associate to Project Manager to Project Manager