We are excited to recruit for this pivotal Implementation Project Manager role to ensure the seamless onboarding of our new customers. You will serve as both the project manager and a trusted consultant, playing a key role in delivering successful enterprise-level software transformations for hospitality businesses.

As an Implementation Project Manager, you will be responsible for onboarding new customers from start-to-finish. You will manage the full development cycle and subsequent implementation, acting as the primary consultant to our clients. Your responsibilities will include:

• Identifying and solving complex process and technology-related problems during the rollout process through methodologies that rely on best practice as much as creative thinking.

• Managing the project plan and timelines of the implementation, reporting status, and identifying risks to management.

• Gathering customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients.

• Managing customer and internal resources to drive toward project milestones and overall project execution.

• Clearly communicating the status of all projects, issues with implementation, and solutions to both internal and external stakeholders.

• Participating in cross-functional teams, acting as an advocate for the user, to ensure customer needs are met.

We are looking for an individual who is a dedicated, self-motivated, and experienced project leader with a proven track record of executing enterprise-level transformative software implementations. You will be passionate about delivering successful outcomes and possess:

• 3+ years in a client-facing software implementation project management capacity at a SaaS Software company or consulting firm.

• Bachelor's degree or commensurate experience.

• Excellent communication (written and verbal) and presentation skills, with the ability to communicate effectively at all levels within an organization.

• Ability to properly scope requirements, identify tasks, and determine the level of effort.

• Strong attention to detail with excellent analytical and problem-solving skills.

• Experience working in a cross-functional, team-based globally distributed environment (experience working in an international environment is desired).

• Experience with Workforce Management, Payroll or HRIS systems is strongly preferred.

• An ambitious and self-motivated team player who is comfortable working in a fast-paced environment and is ready to grow with a company.

You will enjoy a full-time position with a salary range for this position of $100,000–$120,000 (USD), depending on experience.

This role reports directly to the Director of Implementation, US and will require a willingness to travel approximately 10% of the time.

Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here.

You’ll get:

• Competitive salary within the stated range ($100,000–$120,000 USD).

• The opportunity to drive critical software implementation projects for a high-growth, innovative company.

• Experience working in a fast-paced, global environment.

• A collaborative and supportive team environment.

We’re committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.

Closing Date: November 14, 2025

We will be reviewing applications on a rolling basis and reserve the right to close applications early.

We are excited to recruit for this pivotal Implementation Project Manager role to ensure the seamless onboarding of our new customers. You will serve as both the project manager and a trusted consultant, playing a key role in delivering successful enterprise-level software transformations for hospitality businesses.

As an Implementation Project Manager, you will be responsible for onboarding new customers from start-to-finish. You will manage the full development cycle and subsequent implementation, acting as the primary consultant to our clients. Your responsibilities will include:

• Identifying and solving complex process and technology-related problems during the rollout process through methodologies that rely on best practice as much as creative thinking.

• Managing the project plan and timelines of the implementation, reporting status, and identifying risks to management.

• Gathering customer requirements by liaising with business teams to produce the right specifications, before configuring our product to meet the needs of our clients.

• Managing customer and internal resources to drive toward project milestones and overall project execution.

• Clearly communicating the status of all projects, issues with implementation, and solutions to both internal and external stakeholders.

• Participating in cross-functional teams, acting as an advocate for the user, to ensure customer needs are met.

We are looking for an individual who is a dedicated, self-motivated, and experienced project leader with a proven track record of executing enterprise-level transformative software implementations. You will be passionate about delivering successful outcomes and possess:

• 3+ years in a client-facing software implementation project management capacity at a SaaS Software company or consulting firm.

• Bachelor's degree or commensurate experience.

• Excellent communication (written and verbal) and presentation skills, with the ability to communicate effectively at all levels within an organization.

• Ability to properly scope requirements, identify tasks, and determine the level of effort.

• Strong attention to detail with excellent analytical and problem-solving skills.

• Experience working in a cross-functional, team-based globally distributed environment (experience working in an international environment is desired).

• Experience with Workforce Management, Payroll or HRIS systems is strongly preferred.

• An ambitious and self-motivated team player who is comfortable working in a fast-paced environment and is ready to grow with a company.

You will enjoy a full-time position with a salary range for this position of $100,000–$120,000 (USD), depending on experience.

This role reports directly to the Director of Implementation, US and will require a willingness to travel approximately 10% of the time.

Creating an environment which enables our people to thrive is crucial for us. Harri offers a comprehensive compensation structure designed to support you throughout your career here.

You’ll get:

• Competitive salary within the stated range ($100,000–$120,000 USD).

• The opportunity to drive critical software implementation projects for a high-growth, innovative company.

• Experience working in a fast-paced, global environment.

• A collaborative and supportive team environment.

We’re committed to building diverse talent at Harri and believe our strengths as a team come from having many unique perspectives. We value a healthy, vibrant, and inclusive organization that encourages everyone to be themselves at work. We are committed to valuing diversity and promoting equal opportunities for all and welcome applicants from all communities.

Closing Date: November 14, 2025

We will be reviewing applications on a rolling basis and reserve the right to close applications early.