Harri is the AI-first workforce operating system for hospitality and other frontline, service-driven industries. More than 750 enterprise clients — including Shake Shack, McDonald’s, Jersey Mike’s, Dave’s Hot Chicken, and Radisson Hotel Group — run their people operations on Harri across 70,000+ locations worldwide. We start from one belief: in service businesses, employee experience and customer experience are the same problem — and we build the platform that proves it.

Harri is bringing Engage360 to market: a unified platform for employee listening, feedback, and engagement, combined with competitions, rewards, goals, and recognition — soon expanding into knowledge base and communities. It's a cornerstone of our employee super app strategy: the idea that every tool a frontline worker needs lives in one place.

The Product Manager who built Engage360 has moved on — and with them goes ownership of two more product lines that were never really separate problems: a new Learning Management System currently being designed from scratch, and our Performance Management product. Rather than hire a like-for-like replacement, we're creating one senior product leadership role to own all three as a connected system. This is a build, not a maintain: Engage360 is moving to market fast, and the LMS doesn't exist yet.

The salary range for this position is $140,000-$180,000 (USD). Hybrid, based out of Harri's New York headquarters.

Harri is 750+ enterprise clients and 70,000+ locations deep into building the AI operating system for the frontline workforce, with Salli — our AI assistant for operators — already live and Engage360 next. If you want to own a product category before the market has fully named it, this is that seat.

Harri is the AI-first workforce operating system for hospitality and other frontline, service-driven industries. More than 750 enterprise clients — including Shake Shack, McDonald’s, Jersey Mike’s, Dave’s Hot Chicken, and Radisson Hotel Group — run their people operations on Harri across 70,000+ locations worldwide. We start from one belief: in service businesses, employee experience and customer experience are the same problem — and we build the platform that proves it.

Harri is bringing Engage360 to market: a unified platform for employee listening, feedback, and engagement, combined with competitions, rewards, goals, and recognition — soon expanding into knowledge base and communities. It's a cornerstone of our employee super app strategy: the idea that every tool a frontline worker needs lives in one place.

The Product Manager who built Engage360 has moved on — and with them goes ownership of two more product lines that were never really separate problems: a new Learning Management System currently being designed from scratch, and our Performance Management product. Rather than hire a like-for-like replacement, we're creating one senior product leadership role to own all three as a connected system. This is a build, not a maintain: Engage360 is moving to market fast, and the LMS doesn't exist yet.

The salary range for this position is $140,000-$180,000 (USD). Hybrid, based out of Harri's New York headquarters.

Harri is 750+ enterprise clients and 70,000+ locations deep into building the AI operating system for the frontline workforce, with Salli — our AI assistant for operators — already live and Engage360 next. If you want to own a product category before the market has fully named it, this is that seat.