Employee Records
Restaurant Systems Analyst
CAVA
Full Time
Coins Icon Competitive salary
Restaurant Systems Analyst
CAVA

Full Time
Coins Icon Competitive salary
Skills
zen desk
Description

Company Profile:
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

New Restaurant Technology Coordinator
At CAVA Support Centers we love what we do, and we try and make every day as fulfilling as the last. Our Support Center needs fanatics in tech, marketing, human resources, finance, operations, supply chain, and store development to support our growing brands.


We foster a culture built on five core values: 

  • Positivity – Every one of us can change someone’s day for the better.   
  • Transparency –We use transparency to help us make decisions through open dialogue.
  • Humility – We can always find ways to improve.
  • Fanaticism – We are passionate about the opportunity to turn every guest into a fanatic.
  • Thoughtfulness –We go above and beyond for our guests, our teams and communities. 


The Role:
As a Restaurant System Analyst you will be responsible for managing the technology implementation for new restaurant openings. You will work directly with the CAVA Operations teams and third-party vendors to ensure all restaurants are opened on time with the technology that will allow them to be successful.


What You'll Do:

 

•        Lead the technology implementation for all new restaurant openings including networking, point-of-sale, and technology equipment

•        Project manage all technology components for restaurant openings from construction to opening day

•        Work with low-voltage cabling & network vendors to ensure all technology equipment is purchased, installed, and operational prior to restaurant turnover to operations

•        Collaborate with architects, operations, and facilities to design security camera and AV layouts for each location based on Operations requirements

•        Maintain and improve knowledge base/solution repository to ensure quality solutions are available to team members to support all technology in the restaurants

•        Manage a thorough IT checkout process to ensure all restaurants are ready to open with functional hardware and software

•        Be a cross-functional collaborator to leverage technology in customer facing applications as well as BOH operations

•        Provide feedback, suggestions, and decisions on specific needs for continual process improvement

•        Develops an effective and workable process for staging, shipping and installing all IT equipment within budget

•        Create documentation for all installation and setup for vendors and support team to follow for onsite troubleshooting

•        Maintain inventory database for all restaurant technology hardware

 

Qualifications

•        Multiple years of success providing technical buildout support in new construction

•        Superior organization and project management skills to manage multiple third-party vendors

•        Full understanding of hardware and software with the ability to connect the dots and provide the “why” if asked

•        Have a detail-oriented mindset, be self-directed and able to work to find the answers.

•        Ability to communicate verbally to technical and non-technical audiences and at all levels of the in a generous way.

•        Experience with project management tools such Jira, Sitefolio to successfully track and deliver projects on time

•        Utilization ZenDesk (or other service desk ticketing software) to request technology

•        Have superior analytical and problem-solving skills with in and out of the box solutions.

•        Proven ability to write comprehensive, clear, and concise documentation

•        Technical knowledge of Point of Sale hardware and networking

•        Open and eagerness to learn new technologies quickly.

•        Technical background with an ability to give instructions to a non-technical audience

•        The ability to travel locally and nationally if needed

Physical Requirements:

  • Ability to maintain stationary position to be able to operate a computer and other office equipment
  • Must be able to identify, analyze and assess details
  • For certain positions, must be able to occasionally move or transport items up to 50 pounds
  • Ability to communicate with others and exchange information accurately and effectively
  • Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
  • Ability to work in a constant state of alertness and in a safe manner  

What We Offer: 

  • Competitive salary, plus bonus and long-term incentives
  • Paid vacation, paid parental leave, plus paid opportunities to give back to the community
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more
  • 401k enrollment with CAVA contribution
  • Company-paid STD, LTD, Life and AD&D coverage for salaried positions
  • Free CAVA food
  • Casual work environment
  • The opportunity to be on the ground floor of a rapidly growing brand

                                                                   CAVA – Joining “a culture, not a concept”


As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law

Company Profile:
At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

New Restaurant Technology Coordinator
At CAVA Support Centers we love what we do, and we try and make every day as fulfilling as the last. Our Support Center needs fanatics in tech, marketing, human resources, finance, operations, supply chain, and store development to support our growing brands.


We foster a culture built on five core values: 

  • Positivity – Every one of us can change someone’s day for the better.   
  • Transparency –We use transparency to help us make decisions through open dialogue.
  • Humility – We can always find ways to improve.
  • Fanaticism – We are passionate about the opportunity to turn every guest into a fanatic.
  • Thoughtfulness –We go above and beyond for our guests, our teams and communities. 


The Role:
As a Restaurant System Analyst you will be responsible for managing the technology implementation for new restaurant openings. You will work directly with the CAVA Operations teams and third-party vendors to ensure all restaurants are opened on time with the technology that will allow them to be successful.


What You'll Do:

 

•        Lead the technology implementation for all new restaurant openings including networking, point-of-sale, and technology equipment

•        Project manage all technology components for restaurant openings from construction to opening day

•        Work with low-voltage cabling & network vendors to ensure all technology equipment is purchased, installed, and operational prior to restaurant turnover to operations

•        Collaborate with architects, operations, and facilities to design security camera and AV layouts for each location based on Operations requirements

•        Maintain and improve knowledge base/solution repository to ensure quality solutions are available to team members to support all technology in the restaurants

•        Manage a thorough IT checkout process to ensure all restaurants are ready to open with functional hardware and software

•        Be a cross-functional collaborator to leverage technology in customer facing applications as well as BOH operations

•        Provide feedback, suggestions, and decisions on specific needs for continual process improvement

•        Develops an effective and workable process for staging, shipping and installing all IT equipment within budget

•        Create documentation for all installation and setup for vendors and support team to follow for onsite troubleshooting

•        Maintain inventory database for all restaurant technology hardware

 

Qualifications

•        Multiple years of success providing technical buildout support in new construction

•        Superior organization and project management skills to manage multiple third-party vendors

•        Full understanding of hardware and software with the ability to connect the dots and provide the “why” if asked

•        Have a detail-oriented mindset, be self-directed and able to work to find the answers.

•        Ability to communicate verbally to technical and non-technical audiences and at all levels of the in a generous way.

•        Experience with project management tools such Jira, Sitefolio to successfully track and deliver projects on time

•        Utilization ZenDesk (or other service desk ticketing software) to request technology

•        Have superior analytical and problem-solving skills with in and out of the box solutions.

•        Proven ability to write comprehensive, clear, and concise documentation

•        Technical knowledge of Point of Sale hardware and networking

•        Open and eagerness to learn new technologies quickly.

•        Technical background with an ability to give instructions to a non-technical audience

•        The ability to travel locally and nationally if needed

Physical Requirements:

  • Ability to maintain stationary position to be able to operate a computer and other office equipment
  • Must be able to identify, analyze and assess details
  • For certain positions, must be able to occasionally move or transport items up to 50 pounds
  • Ability to communicate with others and exchange information accurately and effectively
  • Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
  • Ability to work in a constant state of alertness and in a safe manner  

What We Offer: 

  • Competitive salary, plus bonus and long-term incentives
  • Paid vacation, paid parental leave, plus paid opportunities to give back to the community
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more
  • 401k enrollment with CAVA contribution
  • Company-paid STD, LTD, Life and AD&D coverage for salaried positions
  • Free CAVA food
  • Casual work environment
  • The opportunity to be on the ground floor of a rapidly growing brand

                                                                   CAVA – Joining “a culture, not a concept”


As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law