Position: HRIS & People Administrator

Position: Los Angeles, CA

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1100 cafes in 21 countries.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it.  If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Americas Brew Crew is seeking a detail-oriented and systems-minded HRIS & People Administrator to keep our Brew Crew organized and supported in the daily operations of the HR function. This role will maintain and provide administrative support to the People & Culture function as needed, including but not limited to administering human resources information systems (HRIS) and related processes, record-keeping and data entry which may include customization, technical support, troubleshooting and guidance to HRIS users (the majority of whom are in our cafés).  This role will also assist in administrative tasks such as but not limited to organizing, scanning, labeling, scheduling events, managing calendars, etc.

Key Responsibilities

In this role, you will:

• Administer and maintain the HRIS system.
• Maintain discretion in matters of confidentiality.
• Provide HRIS training and customer service support to users.
• Partner with Shared Services to support Worker’s Compensation processes, including gathering relevant data and information.
• Support initiatives that keep the company in compliance with applicable state and federal laws.
• Conduct audits of human resources data to preserve its integrity and accuracy.
• Input and review HR data for entry into the HRIS system.
• Ensure accurate data entry in our People platforms (ADP and Harri)
• Provides ongoing support to Team Members during the lifecycle of employment from onboarding to offboarding.
• Initiate background check on new Team Members.
• Respond to and manage all email in HR Communications and FROTH hotline and pass along as applicable and appropriate.
• Support the Learning & Development Team with maintaining and administering LMS actions for HR Training compliance.
• Support unemployment claim process.
• Manage the administrative process for meetings, HR events, and campaigns.
• Communicate with Leadership Team as needed.
• Assist with recruitment process as needed.
• Provide administrative support for Employee Relations and Employee Engagement items as needed

Your Ingredients

• Two or more years in  HR administration preferred
• Proficiency in human resources management best practices
• Superb time management skills and excellent follow-up skills
• Ability to act with discretion and maintain confidentiality is required
• Demonstrated ability to be resourceful
• Great customer service skills
• Expert in HRIS a plus
• Demonstrated ability to work both independently and as a member of a team
• Ability to keep a positive attitude in all types of situations
• Ability to think and respond quickly and professionally to all Team Members
• Proficiency in Microsoft Office
• Bachelor’s Degree Preferred
• Ability to demonstrate good common sense and sound judgment
• Ability to perform well in a fast-paced work environment

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Perks:

• Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more
• Discounts on our Coffee and Tea
• Gym Discounts
• Mobile phone plan benefits
• Pay Range: $25-$30/hour
• Observed Holidays
• Vacation Pay
• Sick Pay

This is a hybrid position: Monday-Wednesday in our Los Angeles office and Thursday and Friday remote.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives: 

• FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
• RESPECT - We are inclusive and honor each other’s values, opinions and diversity.
• OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
• TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.   

Position: HRIS & People Administrator

Position: Los Angeles, CA

Our Blend

The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store, and today we have over 1100 cafes in 21 countries.

The Coffee Bean & Tea Leaf is on an inspiring journey to become the world’s coffee and tea brand. We are united by our passion for connecting people through the daily rituals of coffee and tea—viewing every cup as an opportunity to impact someone’s day.

Our Brew Crew is a diverse team of hard-working optimists with a passion for learning about our craft, the people we serve, and the world around us. We offer the tools, the environment, and the support for you to make your unique contribution and grow as a person.

Passion is contagious, and we’ve got a serious case of it.  If you are just as passionate as we are, come join our Brew Crew!

Brew Crew Opportunity

Our Americas Brew Crew is seeking a detail-oriented and systems-minded HRIS & People Administrator to keep our Brew Crew organized and supported in the daily operations of the HR function. This role will maintain and provide administrative support to the People & Culture function as needed, including but not limited to administering human resources information systems (HRIS) and related processes, record-keeping and data entry which may include customization, technical support, troubleshooting and guidance to HRIS users (the majority of whom are in our cafés).  This role will also assist in administrative tasks such as but not limited to organizing, scanning, labeling, scheduling events, managing calendars, etc.

Key Responsibilities

In this role, you will:

• Administer and maintain the HRIS system.
• Maintain discretion in matters of confidentiality.
• Provide HRIS training and customer service support to users.
• Partner with Shared Services to support Worker’s Compensation processes, including gathering relevant data and information.
• Support initiatives that keep the company in compliance with applicable state and federal laws.
• Conduct audits of human resources data to preserve its integrity and accuracy.
• Input and review HR data for entry into the HRIS system.
• Ensure accurate data entry in our People platforms (ADP and Harri)
• Provides ongoing support to Team Members during the lifecycle of employment from onboarding to offboarding.
• Initiate background check on new Team Members.
• Respond to and manage all email in HR Communications and FROTH hotline and pass along as applicable and appropriate.
• Support the Learning & Development Team with maintaining and administering LMS actions for HR Training compliance.
• Support unemployment claim process.
• Manage the administrative process for meetings, HR events, and campaigns.
• Communicate with Leadership Team as needed.
• Assist with recruitment process as needed.
• Provide administrative support for Employee Relations and Employee Engagement items as needed

Your Ingredients

• Two or more years in  HR administration preferred
• Proficiency in human resources management best practices
• Superb time management skills and excellent follow-up skills
• Ability to act with discretion and maintain confidentiality is required
• Demonstrated ability to be resourceful
• Great customer service skills
• Expert in HRIS a plus
• Demonstrated ability to work both independently and as a member of a team
• Ability to keep a positive attitude in all types of situations
• Ability to think and respond quickly and professionally to all Team Members
• Proficiency in Microsoft Office
• Bachelor’s Degree Preferred
• Ability to demonstrate good common sense and sound judgment
• Ability to perform well in a fast-paced work environment

Performance & Rewards

At The Coffee Bean & Tea Leaf, we embrace a high-performance culture that rewards and encourages our values of teamwork, ownership, and respect for one another.

Perks:

• Benefits: Medical, Dental, Vision, 401K, Pet, Accident, Life, Long-Term & Short-Term Disability, Critical Illness, Hospital Indemnity, EAP programs including Legal, ID Theft, and more
• Discounts on our Coffee and Tea
• Gym Discounts
• Mobile phone plan benefits
• Pay Range: $25-$30/hour
• Observed Holidays
• Vacation Pay
• Sick Pay

This is a hybrid position: Monday-Wednesday in our Los Angeles office and Thursday and Friday remote.

Our ‘FROTH’ VALUES

We believe in the fundamental truths that guide us through our daily lives: 

• FRIENDLINESS - We go above and beyond in everything we do. Friendliness and customer-centricity is embedded in our culture.
• RESPECT - We are inclusive and honor each other’s values, opinions and diversity.
• OWNERSHIP - We take ownership and accountability for our individual, team and business results, every day.
• TEAMWORK - As a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• HONESTY - We live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.

At The Coffee Bean & Tea Leaf, we are a global company committed to representing the neighborhoods we serve. We welcome all to apply to our Brew Crew and we value the impact of diversity on our culture and in our work.

International Coffee & Tea, LLC dba The Coffee Bean & Tea Leaf® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, sex, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, genetics, or any other status protected by state or federal law. The Coffee Bean &Tea Leaf® expressly prohibits any form of employee harassment or discrimination on the basis of any such protected status.

The Coffee Bean & Tea Leaf® provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, sex, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This policy was intended to comply, and The Coffee Bean & Tea Leaf® so complies, with applicable state and local laws governing non-discrimination in employment in every location in which the Company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.