Business Systems & Technology Lead

Dreamlab is seeking an experienced Business Systems & Technology Lead to help build and scale the technology, systems, and operational infrastructure of a growing international group of businesses.

This is a highly hands-on role for someone who enjoys solving business problems through technology, enabling teams to work more effectively, and introducing practical automation and AI-driven workflows. The successful candidate will act as a trusted partner to management and operating teams across the group.

Key Responsibilities

• Own and continuously improve the group’s technology stack, software platforms, collaboration tools, cloud services, storage, and user management.

• Evaluate, implement, and optimise systems that improve operational efficiency across the business.

• Partner with leadership teams to identify opportunities where technology, automation, and AI can create meaningful business value.

• Support portfolio companies with technology selection, implementation, systems troubleshooting, and operational best practices.

• Drive adoption of modern tools and workflows that enable teams to move faster and make better decisions.

• Act as the primary point of contact for technology vendors and service providers.

• Maintain sensible security, backup, and business continuity practices appropriate to a growing entrepreneurial organisation.

• Develop clear documentation and scalable processes that reduce operational friction as the group grows.

Candidate Profile

• 10+ years of hands-on experience supporting technology and business systems within high-growth organisations.

• Experience operating as the sole or lead technology resource across multiple companies, jurisdictions, and business functions.

• Strong understanding of modern SaaS platforms, cloud infrastructure, collaboration tools, identity management, and business operations.

• Demonstrated ability to balance pragmatism and best practice, implementing solutions that are fit for purpose rather than overly complex.

• Up to date on modern AI tools and capable of identifying practical applications that improve productivity and decision-making.

• Commercially minded, highly responsive, and comfortable operating independently in a fast-moving entrepreneurial environment.

• Excellent communication skills with the ability to work effectively across leadership, finance, operations, legal, and commercial teams.
  
  
  

Desirable Experience

• Systems integration across finance, HR, legal, CRM, project management, and operational platforms.

• Experience implementing workflow automation and low-code/no-code solutions.

• Exposure to multi-entity, international organisations with distributed teams.

• Experience supporting M&A integration, system consolidation, or rapid organisational growth.
  
  
  

Success looks like: a business that operates faster, with better information, fewer manual processes, stronger technology foundations, and practical use of AI and automation across the group.

Business Systems & Technology Lead

Dreamlab is seeking an experienced Business Systems & Technology Lead to help build and scale the technology, systems, and operational infrastructure of a growing international group of businesses.

This is a highly hands-on role for someone who enjoys solving business problems through technology, enabling teams to work more effectively, and introducing practical automation and AI-driven workflows. The successful candidate will act as a trusted partner to management and operating teams across the group.

Key Responsibilities

• Own and continuously improve the group’s technology stack, software platforms, collaboration tools, cloud services, storage, and user management.

• Evaluate, implement, and optimise systems that improve operational efficiency across the business.

• Partner with leadership teams to identify opportunities where technology, automation, and AI can create meaningful business value.

• Support portfolio companies with technology selection, implementation, systems troubleshooting, and operational best practices.

• Drive adoption of modern tools and workflows that enable teams to move faster and make better decisions.

• Act as the primary point of contact for technology vendors and service providers.

• Maintain sensible security, backup, and business continuity practices appropriate to a growing entrepreneurial organisation.

• Develop clear documentation and scalable processes that reduce operational friction as the group grows.

Candidate Profile

• 10+ years of hands-on experience supporting technology and business systems within high-growth organisations.

• Experience operating as the sole or lead technology resource across multiple companies, jurisdictions, and business functions.

• Strong understanding of modern SaaS platforms, cloud infrastructure, collaboration tools, identity management, and business operations.

• Demonstrated ability to balance pragmatism and best practice, implementing solutions that are fit for purpose rather than overly complex.

• Up to date on modern AI tools and capable of identifying practical applications that improve productivity and decision-making.

• Commercially minded, highly responsive, and comfortable operating independently in a fast-moving entrepreneurial environment.

• Excellent communication skills with the ability to work effectively across leadership, finance, operations, legal, and commercial teams.
  
  
  

Desirable Experience

• Systems integration across finance, HR, legal, CRM, project management, and operational platforms.

• Experience implementing workflow automation and low-code/no-code solutions.

• Exposure to multi-entity, international organisations with distributed teams.

• Experience supporting M&A integration, system consolidation, or rapid organisational growth.
  
  
  

Success looks like: a business that operates faster, with better information, fewer manual processes, stronger technology foundations, and practical use of AI and automation across the group.