Business Systems & Technology Lead
Dreamlab is seeking an experienced Business Systems & Technology Lead to help build and scale the technology, systems, and operational infrastructure of a growing international group of businesses.
This is a highly hands-on role for someone who enjoys solving business problems through technology, enabling teams to work more effectively, and introducing practical automation and AI-driven workflows. The successful candidate will act as a trusted partner to management and operating teams across the group.
Key Responsibilities
- Own and continuously improve the group’s technology stack, software platforms, collaboration tools, cloud services, storage, and user management.
- Evaluate, implement, and optimise systems that improve operational efficiency across the business.
- Partner with leadership teams to identify opportunities where technology, automation, and AI can create meaningful business value.
- Support portfolio companies with technology selection, implementation, systems troubleshooting, and operational best practices.
- Drive adoption of modern tools and workflows that enable teams to move faster and make better decisions.
- Act as the primary point of contact for technology vendors and service providers.
- Maintain sensible security, backup, and business continuity practices appropriate to a growing entrepreneurial organisation.
- Develop clear documentation and scalable processes that reduce operational friction as the group grows.
Candidate Profile
- 10+ years of hands-on experience supporting technology and business systems within high-growth organisations.
- Experience operating as the sole or lead technology resource across multiple companies, jurisdictions, and business functions.
- Strong understanding of modern SaaS platforms, cloud infrastructure, collaboration tools, identity management, and business operations.
- Demonstrated ability to balance pragmatism and best practice, implementing solutions that are fit for purpose rather than overly complex.
- Up to date on modern AI tools and capable of identifying practical applications that improve productivity and decision-making.
- Commercially minded, highly responsive, and comfortable operating independently in a fast-moving entrepreneurial environment.
- Excellent communication skills with the ability to work effectively across leadership, finance, operations, legal, and commercial teams.
Desirable Experience
- Systems integration across finance, HR, legal, CRM, project management, and operational platforms.
- Experience implementing workflow automation and low-code/no-code solutions.
- Exposure to multi-entity, international organisations with distributed teams.
- Experience supporting M&A integration, system consolidation, or rapid organisational growth.
Success looks like: a business that operates faster, with better information, fewer manual processes, stronger technology foundations, and practical use of AI and automation across the group.