Employee Records
Information Technology Lead
Dreamlab Cape Town
Full Time
Hybrid remote
Coins Icon Competitive salary
Information Technology Lead
Dreamlab Cape Town

Description
Business Systems & Technology Lead 
Dreamlab is seeking an experienced Business Systems & Technology Lead to help build and scale the technology, systems, and operational infrastructure of a growing international group of businesses.
This is a highly hands-on role for someone who enjoys solving business problems through technology, enabling teams to work more effectively, and introducing practical automation and AI-driven workflows. The successful candidate will act as a trusted partner to management and operating teams across the group.

Key Responsibilities
  • Own and continuously improve the group’s technology stack, software platforms, collaboration tools, cloud services, storage, and user management.
  • Evaluate, implement, and optimise systems that improve operational efficiency across the business.
  • Partner with leadership teams to identify opportunities where technology, automation, and AI can create meaningful business value.
  • Support portfolio companies with technology selection, implementation, systems troubleshooting, and operational best practices.
  • Drive adoption of modern tools and workflows that enable teams to move faster and make better decisions.
  • Act as the primary point of contact for technology vendors and service providers.
  • Maintain sensible security, backup, and business continuity practices appropriate to a growing entrepreneurial organisation.
  • Develop clear documentation and scalable processes that reduce operational friction as the group grows.
Candidate Profile
  • 10+ years of hands-on experience supporting technology and business systems within high-growth organisations.
  • Experience operating as the sole or lead technology resource across multiple companies, jurisdictions, and business functions.
  • Strong understanding of modern SaaS platforms, cloud infrastructure, collaboration tools, identity management, and business operations.
  • Demonstrated ability to balance pragmatism and best practice, implementing solutions that are fit for purpose rather than overly complex.
  • Up to date on modern AI tools and capable of identifying practical applications that improve productivity and decision-making.
  • Commercially minded, highly responsive, and comfortable operating independently in a fast-moving entrepreneurial environment.
  • Excellent communication skills with the ability to work effectively across leadership, finance, operations, legal, and commercial teams.
Desirable Experience
  • Systems integration across finance, HR, legal, CRM, project management, and operational platforms.
  • Experience implementing workflow automation and low-code/no-code solutions.
  • Exposure to multi-entity, international organisations with distributed teams.
  • Experience supporting M&A integration, system consolidation, or rapid organisational growth.
Success looks like: a business that operates faster, with better information, fewer manual processes, stronger technology foundations, and practical use of AI and automation across the group.
Business Systems & Technology Lead 
Dreamlab is seeking an experienced Business Systems & Technology Lead to help build and scale the technology, systems, and operational infrastructure of a growing international group of businesses.
This is a highly hands-on role for someone who enjoys solving business problems through technology, enabling teams to work more effectively, and introducing practical automation and AI-driven workflows. The successful candidate will act as a trusted partner to management and operating teams across the group.

Key Responsibilities
  • Own and continuously improve the group’s technology stack, software platforms, collaboration tools, cloud services, storage, and user management.
  • Evaluate, implement, and optimise systems that improve operational efficiency across the business.
  • Partner with leadership teams to identify opportunities where technology, automation, and AI can create meaningful business value.
  • Support portfolio companies with technology selection, implementation, systems troubleshooting, and operational best practices.
  • Drive adoption of modern tools and workflows that enable teams to move faster and make better decisions.
  • Act as the primary point of contact for technology vendors and service providers.
  • Maintain sensible security, backup, and business continuity practices appropriate to a growing entrepreneurial organisation.
  • Develop clear documentation and scalable processes that reduce operational friction as the group grows.
Candidate Profile
  • 10+ years of hands-on experience supporting technology and business systems within high-growth organisations.
  • Experience operating as the sole or lead technology resource across multiple companies, jurisdictions, and business functions.
  • Strong understanding of modern SaaS platforms, cloud infrastructure, collaboration tools, identity management, and business operations.
  • Demonstrated ability to balance pragmatism and best practice, implementing solutions that are fit for purpose rather than overly complex.
  • Up to date on modern AI tools and capable of identifying practical applications that improve productivity and decision-making.
  • Commercially minded, highly responsive, and comfortable operating independently in a fast-moving entrepreneurial environment.
  • Excellent communication skills with the ability to work effectively across leadership, finance, operations, legal, and commercial teams.
Desirable Experience
  • Systems integration across finance, HR, legal, CRM, project management, and operational platforms.
  • Experience implementing workflow automation and low-code/no-code solutions.
  • Exposure to multi-entity, international organisations with distributed teams.
  • Experience supporting M&A integration, system consolidation, or rapid organisational growth.
Success looks like: a business that operates faster, with better information, fewer manual processes, stronger technology foundations, and practical use of AI and automation across the group.
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