Host/Hostess | CHICA

CHICA, located at The Venetian Resort in Las Vegas, opened in 2017 and brings bold, vibrant Latin American flavors to one of the world's premier dining destinations. Created by 50 Eggs Hospitality Group, CHICA offers a refined yet energetic culinary experience that celebrates Latin cuisine as a unified cultural expression, drawing inspiration from Venezuela, Peru, Brazil, Mexico, Argentina, and beyond.

The menu blends classic Latin dishes with contemporary culinary techniques, complemented by a dynamic wine and craft cocktail program. Open daily for breakfast, lunch, dinner, and weekend brunch, CHICA is a high-volume, chef-driven restaurant that balances elevated culinary execution with the warmth, energy, and hospitality of Latin culture.

Position Overview

The Host/Hostess shapes the first and last impression of CHICA through a warm welcome, organized reservations, and thoughtful seating. This role coordinates the flow of the dining room while communicating clearly with guests, servers, and restaurant leadership.

This hands-on position requires professionalism, reliable preparation, and active teamwork in a high-volume, chef-driven restaurant. Every team member contributes to CHICA’s standards for quality, cleanliness, and genuine hospitality.

Primary Job Duties

Duties include, but are not limited to, the following:

Arrival Experience & Guest Relationships

• Greet arriving guests promptly and professionally and confirm reservation details and preferences.
• Offer accurate information about availability and wait times and keep waiting guests informed.
• Recognize special occasions, accessibility needs, and relevant guest preferences and communicate them discreetly.
• Escort guests to appropriate tables and introduce the dining experience using established standards.
• Thank departing guests and support a warm, attentive farewell.

Reservations & Dining Room Flow

• Maintain accurate reservations, table statuses, guest notes, and seating records in approved systems.
• Coordinate seating with servers and managers, considering table readiness, section pacing, and guest needs.
• Communicate arrivals, delays, late reservations, large parties, and changes promptly.
• Support approved arrangements for VIP visits, private dining, and group reservations.
• Follow booking and seating policies and refer exceptions to management.

Communication & Host Stand Readiness

• Answer calls and inquiries professionally and provide accurate restaurant information.
• Route event inquiries, special requests, and service concerns to the appropriate leader.
• Keep menus, host stand supplies, entrance areas, and presentation standards service-ready.
• Maintain clear communication with service teams about table turnover and reservation demand.
• Protect guest information and use discretion in all conversations and records.

Culture, Teamwork & Professional Development

• Contribute to a respectful, inclusive workplace where colleagues support one another and take pride in their work.
• Participate in pre-shift meetings, hands-on training, and coaching appropriate to the role.
• Learn from experienced leaders and mentors, ask questions, and apply feedback to strengthen skills and consistency.
• Communicate challenges early, take responsibility for assigned work, and help the team deliver a successful service.
• Follow company policies, appearance standards, attendance expectations, and workplace safety procedures.

Candidate Profile

A poised, welcoming hospitality professional who combines personal warmth with accuracy and organization. The right person remains gracious under pressure, respects guest privacy, and understands how careful communication supports the entire dining experience.

Required Qualifications

• Warm, professional communication in person and by telephone.
• Ability to organize reservations, follow seating procedures, and manage several priorities accurately.
• Composure and sound judgment when communicating delays or resolving guest concerns.
• Comfort learning reservation systems and maintaining accurate guest information.
• Flexible availability for assigned service periods, including mornings, evenings, weekends, holidays, and special events.
• Ability to obtain and maintain any certifications or work credentials required for assigned duties.

Preferred Qualifications

• Host or reservations experience in an upscale or high-volume restaurant.
• Familiarity with restaurant seating platforms and the Las Vegas hospitality environment.

Professional Competencies

• Hospitality: Genuine care for guests and colleagues, expressed through thoughtful actions.
• Teamwork: Clear communication, mutual respect, and dependable support during service.
• Attention to Detail: Consistent preparation, accuracy, cleanliness, and follow-through.
• Accountability: Ownership of assigned responsibilities and prompt communication when help is needed.
• Learning & Growth: Openness to coaching, mentorship, and developing new skills.
• Composure & Adaptability: A constructive response to changing priorities and service demands.

Work Environment & Physical Requirements

• Fast-paced, high-volume restaurant environment with close coordination across culinary and service teams.
• Regular standing, walking, and movement between the entrance, host stand, and dining areas.
• Use safe lifting, carrying, and equipment practices appropriate to assigned duties.
• Schedules reflect business needs across breakfast, lunch, dinner, weekend brunch, and special events.
• Reasonable accommodations may be made to enable qualified individuals to perform essential job functions.

Benefits & Professional Growth

• Paid time off and employee benefits, subject to eligibility, company policy, and applicable plan terms.
• Hands-on training, supportive leadership, and mentorship from experienced hospitality and culinary professionals.
• Opportunities to expand skills and pursue career growth as performance, readiness, and business opportunities allow.
• A team culture that values respect, clear expectations, constructive feedback, and recognition of individual contributions.

Why Join CHICA?

We offer an environment where employees come to work, learn, and grow. At CHICA, you will contribute to a restaurant that celebrates bold Latin American flavors, warm hospitality, and the people who bring that experience to life.

As Host/Hostess, you will develop your craft through daily practice, guidance from experienced leaders, and collaboration with teammates who care about quality and one another. We value people who take pride in their work, remain curious, and want to build a lasting career in hospitality.

CHICA, located at The Venetian Resort in Las Vegas, opened in 2017 and brings bold, vibrant Latin American flavors to one of the world's premier dining destinations. Created by 50 Eggs Hospitality Group, CHICA offers a refined yet energetic culinary experience that celebrates Latin cuisine as a unified cultural expression, drawing inspiration from Venezuela, Peru, Brazil, Mexico, Argentina, and beyond.

The menu blends classic Latin dishes with contemporary culinary techniques, complemented by a dynamic wine and craft cocktail program. Open daily for breakfast, lunch, dinner, and weekend brunch, CHICA is a high-volume, chef-driven restaurant that balances elevated culinary execution with the warmth, energy, and hospitality of Latin culture.

Position Overview

The Host/Hostess shapes the first and last impression of CHICA through a warm welcome, organized reservations, and thoughtful seating. This role coordinates the flow of the dining room while communicating clearly with guests, servers, and restaurant leadership.

This hands-on position requires professionalism, reliable preparation, and active teamwork in a high-volume, chef-driven restaurant. Every team member contributes to CHICA’s standards for quality, cleanliness, and genuine hospitality.

Primary Job Duties

Duties include, but are not limited to, the following:

Arrival Experience & Guest Relationships

• Greet arriving guests promptly and professionally and confirm reservation details and preferences.
• Offer accurate information about availability and wait times and keep waiting guests informed.
• Recognize special occasions, accessibility needs, and relevant guest preferences and communicate them discreetly.
• Escort guests to appropriate tables and introduce the dining experience using established standards.
• Thank departing guests and support a warm, attentive farewell.

Reservations & Dining Room Flow

• Maintain accurate reservations, table statuses, guest notes, and seating records in approved systems.
• Coordinate seating with servers and managers, considering table readiness, section pacing, and guest needs.
• Communicate arrivals, delays, late reservations, large parties, and changes promptly.
• Support approved arrangements for VIP visits, private dining, and group reservations.
• Follow booking and seating policies and refer exceptions to management.

Communication & Host Stand Readiness

• Answer calls and inquiries professionally and provide accurate restaurant information.
• Route event inquiries, special requests, and service concerns to the appropriate leader.
• Keep menus, host stand supplies, entrance areas, and presentation standards service-ready.
• Maintain clear communication with service teams about table turnover and reservation demand.
• Protect guest information and use discretion in all conversations and records.

Culture, Teamwork & Professional Development

• Contribute to a respectful, inclusive workplace where colleagues support one another and take pride in their work.
• Participate in pre-shift meetings, hands-on training, and coaching appropriate to the role.
• Learn from experienced leaders and mentors, ask questions, and apply feedback to strengthen skills and consistency.
• Communicate challenges early, take responsibility for assigned work, and help the team deliver a successful service.
• Follow company policies, appearance standards, attendance expectations, and workplace safety procedures.

Candidate Profile

A poised, welcoming hospitality professional who combines personal warmth with accuracy and organization. The right person remains gracious under pressure, respects guest privacy, and understands how careful communication supports the entire dining experience.

Required Qualifications

• Warm, professional communication in person and by telephone.
• Ability to organize reservations, follow seating procedures, and manage several priorities accurately.
• Composure and sound judgment when communicating delays or resolving guest concerns.
• Comfort learning reservation systems and maintaining accurate guest information.
• Flexible availability for assigned service periods, including mornings, evenings, weekends, holidays, and special events.
• Ability to obtain and maintain any certifications or work credentials required for assigned duties.

Preferred Qualifications

• Host or reservations experience in an upscale or high-volume restaurant.
• Familiarity with restaurant seating platforms and the Las Vegas hospitality environment.

Professional Competencies

• Hospitality: Genuine care for guests and colleagues, expressed through thoughtful actions.
• Teamwork: Clear communication, mutual respect, and dependable support during service.
• Attention to Detail: Consistent preparation, accuracy, cleanliness, and follow-through.
• Accountability: Ownership of assigned responsibilities and prompt communication when help is needed.
• Learning & Growth: Openness to coaching, mentorship, and developing new skills.
• Composure & Adaptability: A constructive response to changing priorities and service demands.

Work Environment & Physical Requirements

• Fast-paced, high-volume restaurant environment with close coordination across culinary and service teams.
• Regular standing, walking, and movement between the entrance, host stand, and dining areas.
• Use safe lifting, carrying, and equipment practices appropriate to assigned duties.
• Schedules reflect business needs across breakfast, lunch, dinner, weekend brunch, and special events.
• Reasonable accommodations may be made to enable qualified individuals to perform essential job functions.

Benefits & Professional Growth

• Paid time off and employee benefits, subject to eligibility, company policy, and applicable plan terms.
• Hands-on training, supportive leadership, and mentorship from experienced hospitality and culinary professionals.
• Opportunities to expand skills and pursue career growth as performance, readiness, and business opportunities allow.
• A team culture that values respect, clear expectations, constructive feedback, and recognition of individual contributions.

Why Join CHICA?

We offer an environment where employees come to work, learn, and grow. At CHICA, you will contribute to a restaurant that celebrates bold Latin American flavors, warm hospitality, and the people who bring that experience to life.

As Host/Hostess, you will develop your craft through daily practice, guidance from experienced leaders, and collaboration with teammates who care about quality and one another. We value people who take pride in their work, remain curious, and want to build a lasting career in hospitality.