Position: Assistant General Manager

Location: London - Soho

Salary: Up to £50,000 inclusive of tronc

About us:

Chotto Matte is a globally recognized Japanese-Peruvian fusion restaurant group with locations in London, Miami, San Francisco, Toronto. Our venues are immersive spaces where vibrant cuisine meets energetic beats, offering guests a unique and engaging dining experience.

We’re on the lookout for an experienced Assistant General Manager to support our ongoing success of our flagship restaurant, Chotto Matte Soho.

As Assistant General Manager, you will be responsible for supporting the General Manager with the day-to-day operations of the restaurant. Your core responsibilities will include driving business performance forward by hiring and training a top performing team, as well as supporting in delivering labour, sales targets and margins required to meet business objectives. 

Key Responsibilities:

• Support the General Manager in the day-to-day operations of the venue 

• Support to delivery of the annualised Sales, Labour, Margin and Profit budget for the venue 

• Deliver a first-class guest experience for all guests 

• Maintain and train a high performing team around you through structured and quality recruitment 

• Motivating, Developing and Incentivising your team across all departments of the business 

• Collaborating with the Head Chef to maximise efficiency between Front & Back of house during service 

• Awareness of competitors and hospitality trends. Feeds back to General Manager regularly 

• Ensuring engaging & motivating pre-shift briefs take place 

• Health & Safety (H&S) of all who enter the venue 

• Delivering and managing training needs of all team as well as the non-negotiable compliance such as Due Diligence, Licensing, H&S, Fire, COSHH, Allergens, Food Safety and Manual Handling 

• Maintaining and improving the service standards of the venue through training, coaching, innovation and consistency 

• Atmosphere management and ensuring the atmosphere is on point at all times 

• Working with your Support Office team to create sales building activities in the venue. 

Requirements:

• The ideal Assistant General Manager will have a minimum 3 years of experience in luxury or high-end hospitality management
• Proven experience in high-turn over venues
• Proven experience managing large teams

• A natural leader who can inspire others and lead from the front. 

• Dynamic. We never stand still. You can deal with change and are in fact motivated by being out of your comfort zone 

• Engaging and Approachable. People naturally come to you with your innate ability to lead 

• You will be familiar with operating brand standards to a high level. You will be serving high profile guests and we treat all guests like superstars 

• Highly Energetic, you know what great hospitality looks like and can deliver it every second of every day 

Position: Assistant General Manager

Location: London - Soho

Salary: Up to £50,000 inclusive of tronc

About us:

Chotto Matte is a globally recognized Japanese-Peruvian fusion restaurant group with locations in London, Miami, San Francisco, Toronto. Our venues are immersive spaces where vibrant cuisine meets energetic beats, offering guests a unique and engaging dining experience.

We’re on the lookout for an experienced Assistant General Manager to support our ongoing success of our flagship restaurant, Chotto Matte Soho.

As Assistant General Manager, you will be responsible for supporting the General Manager with the day-to-day operations of the restaurant. Your core responsibilities will include driving business performance forward by hiring and training a top performing team, as well as supporting in delivering labour, sales targets and margins required to meet business objectives. 

Key Responsibilities:

• Support the General Manager in the day-to-day operations of the venue 

• Support to delivery of the annualised Sales, Labour, Margin and Profit budget for the venue 

• Deliver a first-class guest experience for all guests 

• Maintain and train a high performing team around you through structured and quality recruitment 

• Motivating, Developing and Incentivising your team across all departments of the business 

• Collaborating with the Head Chef to maximise efficiency between Front & Back of house during service 

• Awareness of competitors and hospitality trends. Feeds back to General Manager regularly 

• Ensuring engaging & motivating pre-shift briefs take place 

• Health & Safety (H&S) of all who enter the venue 

• Delivering and managing training needs of all team as well as the non-negotiable compliance such as Due Diligence, Licensing, H&S, Fire, COSHH, Allergens, Food Safety and Manual Handling 

• Maintaining and improving the service standards of the venue through training, coaching, innovation and consistency 

• Atmosphere management and ensuring the atmosphere is on point at all times 

• Working with your Support Office team to create sales building activities in the venue. 

Requirements:

• The ideal Assistant General Manager will have a minimum 3 years of experience in luxury or high-end hospitality management
• Proven experience in high-turn over venues
• Proven experience managing large teams

• A natural leader who can inspire others and lead from the front. 

• Dynamic. We never stand still. You can deal with change and are in fact motivated by being out of your comfort zone 

• Engaging and Approachable. People naturally come to you with your innate ability to lead 

• You will be familiar with operating brand standards to a high level. You will be serving high profile guests and we treat all guests like superstars 

• Highly Energetic, you know what great hospitality looks like and can deliver it every second of every day