City Winery New York is looking for top talent as we anticipate the reopening of our flagship location at the Hudson River Park. We are seeking RESTAURANT HOSTS with an unparalleled passion for hospitality and service to join our team!

City Winery, founded in New York City in 2008 by Michael Dorf, strives to deliver the highest-end combined culinary and cultural experience to our guests who are passionate in sharing enthusiasm around wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining.


Position Summary
Restaurant Hosts are responsible for delivering consistently exceptional guest experiences to patrons of City Winery. This role is usually the first and last impression of the guest experience as they greet and seat guests upon arrival, handle reservations and inquiries, and bid farewell as guests depart.

Minimum Qualifications
● 1+ years experience as a Host in a fast-paced, high-volume service environment and/or equivalent relevant experience
● Strong work ethic, team player, and exceptional guest service skills
● Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
● Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment
● Aptitude to resolve problems
● Ability to execute professional guest service experience
● Ability to handle all guests with composure and hospitality
● Polished presentation
● Ability to work both independently and in a team environment
● Must be fluently literate in English including ability to read, write, communicate, conduct basic business related mathematics, and able to accurately function a POS
● Ability to work a flexible schedule including days, nights, weekends, and holidays
● Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 25 pounds

Overview of Responsibilities
● Provide positive guest experience including greeting, conversing with, and thanking departing guests
● Escort guests to seats and set them up for a pleasurable dining experience based on appropriate floor plan
● Manage all call-ins and walk -in inquiries, directing to appropriate departmental contacts or taking
messages and communicating to such departments as necessary
● Ensure lobby and dining rooms are tidy and presentable and set up/rearrange dining room for dinner accordingly
● Escort guests to seats and set them up for a pleasurable dining experience
● Manage miscellaneous day-to-day communications, including but not limited to, voicemails, emails, deliveries, and reservation calls and communicate any important reservations/guest inquiries.
● Maintain all reservations/seating through reservations system
● Provide guests with accurate wait time estimates during busy periods
● Assist with opening/closing tasks and side work as needed
● Rotate seating between different stations to ensure even workloads for waitstaff
● Maintain a knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant
● Maintain menu knowledge, including ingredients, preparation methods, and allergen
information and communicate this information tableside to guests
● Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance.
● Perform all other reasonably assigned duties.

You Give us Your Passion? We Give You: Competitive pay, live music & concerts daily, employee discounts, commuter benefits, and more!

City Winery New York is looking for top talent as we anticipate the reopening of our flagship location at the Hudson River Park. We are seeking RESTAURANT HOSTS with an unparalleled passion for hospitality and service to join our team!

City Winery, founded in New York City in 2008 by Michael Dorf, strives to deliver the highest-end combined culinary and cultural experience to our guests who are passionate in sharing enthusiasm around wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining.


Position Summary
Restaurant Hosts are responsible for delivering consistently exceptional guest experiences to patrons of City Winery. This role is usually the first and last impression of the guest experience as they greet and seat guests upon arrival, handle reservations and inquiries, and bid farewell as guests depart.

Minimum Qualifications
● 1+ years experience as a Host in a fast-paced, high-volume service environment and/or equivalent relevant experience
● Strong work ethic, team player, and exceptional guest service skills
● Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit
● Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment
● Aptitude to resolve problems
● Ability to execute professional guest service experience
● Ability to handle all guests with composure and hospitality
● Polished presentation
● Ability to work both independently and in a team environment
● Must be fluently literate in English including ability to read, write, communicate, conduct basic business related mathematics, and able to accurately function a POS
● Ability to work a flexible schedule including days, nights, weekends, and holidays
● Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 25 pounds

Overview of Responsibilities
● Provide positive guest experience including greeting, conversing with, and thanking departing guests
● Escort guests to seats and set them up for a pleasurable dining experience based on appropriate floor plan
● Manage all call-ins and walk -in inquiries, directing to appropriate departmental contacts or taking
messages and communicating to such departments as necessary
● Ensure lobby and dining rooms are tidy and presentable and set up/rearrange dining room for dinner accordingly
● Escort guests to seats and set them up for a pleasurable dining experience
● Manage miscellaneous day-to-day communications, including but not limited to, voicemails, emails, deliveries, and reservation calls and communicate any important reservations/guest inquiries.
● Maintain all reservations/seating through reservations system
● Provide guests with accurate wait time estimates during busy periods
● Assist with opening/closing tasks and side work as needed
● Rotate seating between different stations to ensure even workloads for waitstaff
● Maintain a knowledge of City Winery brand, history, culture, and programming, both in venue and restaurant
● Maintain menu knowledge, including ingredients, preparation methods, and allergen
information and communicate this information tableside to guests
● Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance.
● Perform all other reasonably assigned duties.

You Give us Your Passion? We Give You: Competitive pay, live music & concerts daily, employee discounts, commuter benefits, and more!