COYA is a luxury lifestyle group with two venues in London; Mayfair and City and global venues across the Middle East, Mykonos, Monte Carlo, Barcelona and Marbella.

Born from the spirit of adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings.

Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential.

An amazing opportunity is now available to join the COYA Mayfair team as we are looking for a passionate and dedicated Reservations Agent to join the COYA family.

As a Reservation Agent at COYA Mayfair you can expect:

• Enhanced holiday package – 32 days (including bank holidays).
• Long service awards to celebrate your milestones.
• Opportunities to travel and work at COYA’s global venues.
• Exclusive discounts on high-street, leisure, and retail.
• Career development – We believe in promoting from within and helping you grow.
• Employee Referral Program – Rewarding you for introducing top talent.
• Global dining discounts at COYA and our sister venues.
• Complimentary meals – Enjoy delicious family-style meals twice daily.
• Generous parental gift when you become a parent.

The ideal Reservation Agent will:

• Have experience in a similar role within the hospitality industry.
• Possess excellent communication skills, both verbal and written.
• Exhibit strong attention to detail and organizational abilities.
• Be commercially minded with the ability to upsell effectively.
• Stay solution-focused and positive when faced with challenges.
• Thrive as a team player and contribute to our vibrant culture.
• Take pride in their work, reflecting COYA’s high standards.
• Experience with SevenRooms and/or OpenTable is preferred but not essential.

If the Reservation Agent role sounds like you and you want to be a part of our incredible team at COYA Mayfair, please apply and be prepared to tell us why you are perfect for the position.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We're Here to Support You

We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team by phone or email so we can support you accordingly.

COYA is a luxury lifestyle group with two venues in London; Mayfair and City and global venues across the Middle East, Mykonos, Monte Carlo, Barcelona and Marbella.

Born from the spirit of adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings.

Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential.

An amazing opportunity is now available to join the COYA Mayfair team as we are looking for a passionate and dedicated Reservations Agent to join the COYA family.

As a Reservation Agent at COYA Mayfair you can expect:

• Enhanced holiday package – 32 days (including bank holidays).
• Long service awards to celebrate your milestones.
• Opportunities to travel and work at COYA’s global venues.
• Exclusive discounts on high-street, leisure, and retail.
• Career development – We believe in promoting from within and helping you grow.
• Employee Referral Program – Rewarding you for introducing top talent.
• Global dining discounts at COYA and our sister venues.
• Complimentary meals – Enjoy delicious family-style meals twice daily.
• Generous parental gift when you become a parent.

The ideal Reservation Agent will:

• Have experience in a similar role within the hospitality industry.
• Possess excellent communication skills, both verbal and written.
• Exhibit strong attention to detail and organizational abilities.
• Be commercially minded with the ability to upsell effectively.
• Stay solution-focused and positive when faced with challenges.
• Thrive as a team player and contribute to our vibrant culture.
• Take pride in their work, reflecting COYA’s high standards.
• Experience with SevenRooms and/or OpenTable is preferred but not essential.

If the Reservation Agent role sounds like you and you want to be a part of our incredible team at COYA Mayfair, please apply and be prepared to tell us why you are perfect for the position.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We're Here to Support You

We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team by phone or email so we can support you accordingly.