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Shift Engineer
D&D London Restaurants
Shift Engineer
D&D London Restaurants
Full Time
Coins Icon Competitive salary
Shift Engineer
D&D London Restaurants

Full Time
Coins Icon Competitive salary
Skills
Maintenance
Health & Safety
Job description

D&D London is a group of diverse restaurants, bars and hotels based principally in London, but also with venues in Paris and New York. It was founded by Des Gunewardena and David Loewi (the eponymous D and D) in 2006, following a buyout of Conran Restaurants. Since then the company has become a vital player in London’s famous restaurant scene, owning some of the capital’s most celebrated restaurants, including Quaglino’s, Le Pont de la Tour, Bluebird and Coq d’Argent.


The Technical Services department provides both a proactive and reactive service to ensure that each D&D London property is maintained to the highest standards. The department covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support.

We are looking for a Shift Engineer to provide a proactive and reactive maintenance service across the D&D London group, supporting the wider Technical Services team. You must have a good understanding of M&E, Health & Safety regulations and the ability to work under pressure in a busy environment. As Shift Engineer you will be responsible for ensuring that all service/breakdown requests are rapidly dealt with to the highest standards thereby contributing to total guest satisfaction.
You will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with your colleagues. You will work closely with the team and senior management to ensure the continued success of the restaurants.

Key Responsibilities:
• Carry out fault finding, repairs and Preventative maintenance on plant equipment, reporting any defects in the building, plant or equipment
• Reactive maintenance on pumps, boilers, AHUs, Chillers and Air Conditioning
• Ensure that effective Health and Safety policies and practices are in place and adhered to
• Carry out regular risk assessments in relation to maintenance activities
• Follow, create and adhere to Planned Preventative Maintenance (PPM) schedules
• Responsible for working a Shift system as agreed with the Technical Services department, showing flexibility where needed to accommodate cover for team members
• Responsible for the efficient repair of all defects reported during shift, ensuring we exceed the expectations of our guests and customers
• Responsible for handing over to the incoming Shift Engineer any outstanding repairs
• Carry out routine Engineering checks and logging these as required during shift
• In the absence of the management (outside normal working hours), the Shift Engineer is responsible for ensuing the department operates efficiently and all issues are addressed
• Escalate any serious issues to management and the Head of Technical Services
• Provide a fast, professional and reactive response to breakdown calls

Key Requirements:
• 2382-15 17th Edition Electrical Qualification and up to date knowledge with IET wiring regulations
• IOSH Health and Safety Qualification
• Highly organised with strong self-management
• Able to work on your own initiative and as part of a team
• Ability to work under pressure and meet deadlines
• C&G, NVQ or other suitable qualifications desirable
• Manages time effectively, completing tasks on time and within deadlines
• Proficient in multi-trade disciplines, with at least basic electrical, carpentry, decorating and plumbing knowledge and skills

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

  •  Industry leading pay
  • Discount in all of our restaurants – 40% off all day, every day
  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
  • 50% off PureGym membership
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
  • Healthy, free and tasty meals when working
  • Employee of the Month Scheme
  • Long Service Awards
  • 28 days paid holiday a year, which increases to 30 days with length of service
  • Best in class training – including management development to help you progress quickly
  • Access to our training platform D&D Connect with resources to develop your skills and knowledge
  • An optional paid day each year to give back and volunteer
  • Refer a friend scheme

If you are interested in discussing the Shift Engineer role further, please get in touch with us without delay!

D&D London is a group of diverse restaurants, bars and hotels based principally in London, but also with venues in Paris and New York. It was founded by Des Gunewardena and David Loewi (the eponymous D and D) in 2006, following a buyout of Conran Restaurants. Since then the company has become a vital player in London’s famous restaurant scene, owning some of the capital’s most celebrated restaurants, including Quaglino’s, Le Pont de la Tour, Bluebird and Coq d’Argent.


The Technical Services department provides both a proactive and reactive service to ensure that each D&D London property is maintained to the highest standards. The department covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support.

We are looking for a Shift Engineer to provide a proactive and reactive maintenance service across the D&D London group, supporting the wider Technical Services team. You must have a good understanding of M&E, Health & Safety regulations and the ability to work under pressure in a busy environment. As Shift Engineer you will be responsible for ensuring that all service/breakdown requests are rapidly dealt with to the highest standards thereby contributing to total guest satisfaction.
You will have a real pride and passion for what you do, with the ability to build rapport and long-term relationships with your colleagues. You will work closely with the team and senior management to ensure the continued success of the restaurants.

Key Responsibilities:
• Carry out fault finding, repairs and Preventative maintenance on plant equipment, reporting any defects in the building, plant or equipment
• Reactive maintenance on pumps, boilers, AHUs, Chillers and Air Conditioning
• Ensure that effective Health and Safety policies and practices are in place and adhered to
• Carry out regular risk assessments in relation to maintenance activities
• Follow, create and adhere to Planned Preventative Maintenance (PPM) schedules
• Responsible for working a Shift system as agreed with the Technical Services department, showing flexibility where needed to accommodate cover for team members
• Responsible for the efficient repair of all defects reported during shift, ensuring we exceed the expectations of our guests and customers
• Responsible for handing over to the incoming Shift Engineer any outstanding repairs
• Carry out routine Engineering checks and logging these as required during shift
• In the absence of the management (outside normal working hours), the Shift Engineer is responsible for ensuing the department operates efficiently and all issues are addressed
• Escalate any serious issues to management and the Head of Technical Services
• Provide a fast, professional and reactive response to breakdown calls

Key Requirements:
• 2382-15 17th Edition Electrical Qualification and up to date knowledge with IET wiring regulations
• IOSH Health and Safety Qualification
• Highly organised with strong self-management
• Able to work on your own initiative and as part of a team
• Ability to work under pressure and meet deadlines
• C&G, NVQ or other suitable qualifications desirable
• Manages time effectively, completing tasks on time and within deadlines
• Proficient in multi-trade disciplines, with at least basic electrical, carpentry, decorating and plumbing knowledge and skills

We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:

  •  Industry leading pay
  • Discount in all of our restaurants – 40% off all day, every day
  • Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
  • 50% off PureGym membership
  • Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
  • Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing.  You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
  • Healthy, free and tasty meals when working
  • Employee of the Month Scheme
  • Long Service Awards
  • 28 days paid holiday a year, which increases to 30 days with length of service
  • Best in class training – including management development to help you progress quickly
  • Access to our training platform D&D Connect with resources to develop your skills and knowledge
  • An optional paid day each year to give back and volunteer
  • Refer a friend scheme

If you are interested in discussing the Shift Engineer role further, please get in touch with us without delay!