Pool Attendant

Location: Eden Hall, Nottinghamshire

About Us

Eden Hall Day Spa provides a luxurious spa day experience, providing a retreat in our state-of-the-art facilities and most importantly, total relaxation.

Here at Eden Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….

The Role

We are excited to welcome a friendly and enthusiastic individual to join our Leisure Team as a Pool Attendant. In this role, you will be based in the luxurious pool and thermal spa suite at Eden Hall, where you will play a crucial part in ensuring our guests have an enjoyable and safe experience.

The ideal candidate will have a genuine passion for hospitality and a commitment to maintaining a safe and welcoming environment.

Your responsibilities

• Monitoring the pool and thermal spa areas to ensure the safety of all guests
• Providing excellent customer service by enhancing our guests’ experience and assisting with any inquiries or needs
• Maintaining cleanliness and organisation of the pool and spa areas
• Enforcing pool rules and regulations to ensure a safe environment
• Providing tours of the pool and spa facilities
• Performing daily inspections which include water testing and plant pool monitoring
• Providing cover at the gym reception

Personal Specification

Essentials

• Due to health and safety aspects of the job, applicants must be over the age of 18 years old
• Have a National Pool Lifeguard Qualification or Pool Responder Certificate
• Have a First Aid Certificate
• Have excellent customer service skills with a friendly and approachable demeanour
• Have excellent communication skills and the ability to work as part of a team
• Have the ability to swim proficiently

Desirables

• Have previous experience within the hospitality industry
• Have pool plant operation knowledge

Shift Pattern

• Part-time and Full-time opportunities available - working a minimum of 2 days per week (16hours)
• Hours of work: Between 0630-1500hrs or 1500-2215hrs and will include working evenings, weekends and bank holidays
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business

Why Join Us

• Work in a stunning environment with a commitment to excellence in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours.

Pool Attendant

Location: Eden Hall, Nottinghamshire

About Us

Eden Hall Day Spa provides a luxurious spa day experience, providing a retreat in our state-of-the-art facilities and most importantly, total relaxation.

Here at Eden Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….

The Role

We are excited to welcome a friendly and enthusiastic individual to join our Leisure Team as a Pool Attendant. In this role, you will be based in the luxurious pool and thermal spa suite at Eden Hall, where you will play a crucial part in ensuring our guests have an enjoyable and safe experience.

The ideal candidate will have a genuine passion for hospitality and a commitment to maintaining a safe and welcoming environment.

Your responsibilities

• Monitoring the pool and thermal spa areas to ensure the safety of all guests
• Providing excellent customer service by enhancing our guests’ experience and assisting with any inquiries or needs
• Maintaining cleanliness and organisation of the pool and spa areas
• Enforcing pool rules and regulations to ensure a safe environment
• Providing tours of the pool and spa facilities
• Performing daily inspections which include water testing and plant pool monitoring
• Providing cover at the gym reception

Personal Specification

Essentials

• Due to health and safety aspects of the job, applicants must be over the age of 18 years old
• Have a National Pool Lifeguard Qualification or Pool Responder Certificate
• Have a First Aid Certificate
• Have excellent customer service skills with a friendly and approachable demeanour
• Have excellent communication skills and the ability to work as part of a team
• Have the ability to swim proficiently

Desirables

• Have previous experience within the hospitality industry
• Have pool plant operation knowledge

Shift Pattern

• Part-time and Full-time opportunities available - working a minimum of 2 days per week (16hours)
• Hours of work: Between 0630-1500hrs or 1500-2215hrs and will include working evenings, weekends and bank holidays
• Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business

Why Join Us

• Work in a stunning environment with a commitment to excellence in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

People say you can’t choose your family, well we choose you to be part of ours.